We needed to completely remove and remodel our master bathroom. We started with 4 contractors submitting bids. They were all very overpriced (one was *RIDICULOUSLY* over priced) or wouldn't do what we wanted done (i.e., they wanted to cut major corners). Then, we went to South Bay Marble just to look at shower materials. Margaret, who was working the front desk, was very informative. She answered all our questions about the shower materials and made some very useful suggestions for flooring, shower doors, fans, etc. She also informed us that they actually perform full bathroom remodels. A few days later, we requested a bid from South Bay Marble for our job. Robert came out to our home to provide a quote for our project. He looked at our master bathroom, listened to our list of requirements and said and quot;We can do thatand quot;. Within a couple of days, we had a bid with each aspect of the job itemized. After carefully reading through the bid, we made some slight changes then signed the contract with South Bay Marble. The remodel started with the complete removal of the bathroom. They hauled away all the debris and cleaned up after themselves. The electrical (lighting, exhaust fan, switches, sockets) and plumbing (shower head, shower drain relocation, toilet supply line) were done without any problems. Then they installed new walls, ceiling, shower pan, shower wall, glass tile trim in the shower, shower seat, corner shelf, grab bar, flooring, toilet, towel rack, shower doors and primed and painted the walls. The only problem we had was the toilet we purchased wouldn't fit into the bathroom, that is if we wanted to close the door. Robert informed us of the problem and told us what size toilet we needed to correct the problem. Within an hour, we purchased a new toilet from a local store with the correct dimensions and Robert installed it with no problems. Robert did the majority of work on our bathroom. He was professional, polite and considerate. All the employees of South Bay Marble cleaned up after themselves every night. None of them complained about having to go up and down the stairs many times a day to furthest point in our home to complete the project. In addition, we were told each day who to expect at our home and when they would arrive. I really appreciated knowing who would working in my home. The master bathroom looks and works beautifully. We are very happy with South Bay Marble and would highly recommend them.