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Certified Refurbished Fire TV Stick 4K with Alexa Voice Remote, streaming media player

Brand: Amazon

20,356 ratings

| 500 answered questions

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Testing and Inspection Process

Each pre-owned device goes through a full diagnostic test, thorough cleaning and inspection, secure data wipe, and replacement of any defective parts identified in testing (where applicable).

All Pre-owned devices are tested and verified by Amazon

Function: Fully functional More details

Battery: Tested and charged, if applicable

Software: Updated during testing

Currently unavailable.
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A Certified Refurbished Fire TV Stick 4K is refurbished, tested, and certified to look and work like new.
The most powerful 4K streaming media stick with a new Wi-Fi antenna design optimized for 4K Ultra HD streaming.
Launch and control content with the Alexa Voice Remote. Watch favorites from Netflix, YouTube, Prime Video, STARZ, SHOWTIME, or CBS All Access, plus stream for free with Pluto TV, IMDb TV, and others.
Enjoy brilliant picture with access to 4K Ultra HD, Dolby Vision, HDR, and HDR10+. Experience immersive sound with Dolby Atmos on select Prime Video titles.
Choose from 500,000 movies and TV episodes. Watch favorites from Netflix, YouTube, Prime Video, STARZ, SHOWTIME, CBS All Access, and others.
Fire TV Stick devices have more storage for apps and games than any other streaming media stick.
Experience tens of thousands of channels, apps, and Alexa skills, plus millions of websites like Facebook and Reddit.

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With more power, a lightning-fast processor, and support for 802.11ac Wi-Fi, Fire TV Stick 4K allows you to enjoy a more complete 4K Ultra HD streaming experience.

Finding 4K Ultra HD content has never been easier on Fire TV—just press and ask, “Alexa, find 4K movies,” or browse recommendations on your home screen. Fire TV Stick devices have more storage for apps and games than any other streaming media stick.

Alexa Voice Remote

Now you can control your compatible TV, soundbar, and
receiver with power, volume, and mute buttons.
Just press and ask to easily find, launch, and control movies and TV shows.

Utterance

Enjoy stunning 4K Ultra HD streaming at up to 60fps. Experience the vivid, lifelike colors and exceptional clarity of Dolby Vision, HDR 10, HLG, and HDR10+. Feel scenes come to life with immersive Dolby Atmos audio on select Prime Video titles when connected to compatible home audio systems.

Choose from over 500,000 movies and TV episodes. Enjoy favorites from Netflix, YouTube, Prime Video, Disney+, Apple TV, STARZ, SHOWTIME, CBS All Access, and others. Stream live news, sports, and must-see shows, plus thousands of titles in brilliant 4K Ultra HD, HDR, HDR10+, or Dolby Vision.

Stream millions of songs and use your Alexa Voice Remote to request a song, artist, playlist, or control playback through services like Amazon Music, Apple Music, Spotify, Pandora and iHeartRadio. Subscription fees may apply.

Prime membership unlocks a world of entertainment on Prime Video, with exclusive and award-winning Amazon Originals, popular movies and TV, live events, sports, and more—all at no extra cost to your Prime membership and available to watch on hundreds of compatible devices. Prime members can also add 100+ channels like HBO, STARZ, SHOWTIME, CBS All Access, and Cinemax with Prime Video Channels—no cable required, and no additional apps to download.

You only pay for the channels you want, and you can cancel anytime. Many channels start with a free trial, so it's easy to discover new favorites. Plus, stream millions of songs through Prime Music.

Ask Alexa to view live camera feeds or control lights, thermostats, and other compatible smart home devices with your Alexa Voice Remote. Learn more about compatible smart home devices here.

Technical details

Fire TV Stick 4K technical details

Size	99 mm x 30 mm x 14 mm (only housing) \| 108 mm x 30 mm x 14 mm (including the connector)
Weight	53.6 g
Processor	Quad-core 1.7 GHz
GPU	IMG GE8300
Storage	8 GB internal
Wi-Fi	Dual-band, dual-antenna Wi-Fi (MIMO) for faster streaming and fewer dropped connections than standard Wi-Fi. Supports 802.11a/b/g/n/ac Wi-Fi networks.
Bluetooth	Bluetooth 5.0 + LE. Pair with compatible Bluetooth speakers, headphones, video game controllers, and more.
Voice support	Yes, with Alexa Voice Remote (included) or the free Fire TV app (available for download on Fire OS, Android, and iOS).
IR device control with included Alexa Voice Remote	The included Alexa Voice Remote can control the Fire TV Stick 4K and certain functions (such as power and volume) on a wide range of compatible IR-enabled devices, including TVs, soundbars and A/V receivers. Note: Certain functions may not be available on some IR-enabled devices.
Cloud storage	Free cloud storage for digital content purchased from Amazon.
Ports	HDMI output, micro-USB for power only.
Audio support	Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass through up to 5.1. Dolby Atmos is available on select Prime Video, Netflix, and Disney+ titles when connected to compatible equipment.
4K support	To watch movies and TV shows in 4K Ultra HD, you need a compatible Ultra HD TV. All services may not be available in 4K/HDR. Certain services are subject to change at any time, may not be available in all areas, or in 4K/HDR, and may require separate subscriptions. Learn more about services.
Content formats supported	Video: Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9 Audio: AAC-LC, AC3, eAC3 (Dolby Digital Plus), FLAC, MP3, PCM/Wave, Vorbis, Dolby Atmos (EC3_JOC), Photo: JPEG, PNG, GIF, BMP

Output resolution supported	2160p, 1080p and 720p up to 60 fps
System requirements	High-definition television with available high-speed HDMI input, high-speed internet connection via Wi-Fi
TV compatibility	TV must support minimum HDCP requirements for protected content playback. Compatible with 1) 4K ultra high-definition TVs with HDMI capable of 2160p at 24/25/30/50/60 Hz and HDCP 2.2 or 2) high-definition TVs with HDMI capable of 1080p or 720p at 50/60 Hz. Learn more about high-definition.
Warranty and service	1-year limited warranty and service included. Optional 2-Year and 3-Year Extended Warranty available for U.S. customers sold separately. Use of Fire TV is subject to the terms found here.
Regional support	Certain services may not be available outside the U.S.
Accessibility features	VoiceView screen reader enables access to the vast majority of Fire TV features for users who are blind or visually impaired. Watch videos and TV shows with closed captioning displayed. Captions are not available for all content. You can also listen to Fire TV with compatible Bluetooth headphones. Learn more about accessibility for Fire TV.
Included in the box	Fire TV Stick 4K, Alexa Voice Remote (2nd Gen), USB cable and power adapter, HDMI extender cable for Fire TV Stick 4K, 2 AAA batteries, Quick Start Guide
Software Security Updates	This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Fire TV, visit Manage Your Content and Devices for information specific to your device.

Alexa Voice Remote (2nd Gen) technical details

Size	38 x 142 x 16 mm
Weight	43.4 g (without batteries)
Batteries	2 AAA (included)
Technology	Bluetooth
Compatibility	Fire TV Stick 4K, Fire TV Stick Lite, Fire TV Stick (3rd Gen), Fire TV Stick (2nd Gen), Fire TV Cube (2nd Gen), Fire TV Cube (1st Gen), Fire TV (3rd Gen Pendant Design)

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Fire TV, visit Manage Your Content and Devices for information specific to your device.

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Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.

Customer Questions & Answers

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Customer reviews

5 star		80%
4 star		10%
3 star		4%
2 star		2%
1 star		4%

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Top reviews from the United States

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David Weems

Works great!

Reviewed in the United States on March 31, 2019

Configuration: Fire TV Stick 4KVerified Purchase

Comes with remote, batteries, power cable and adapter. Everything is there. Not sure why the other reviewer said it didnt. Mine had everything. Worked great!

301 people found this helpful

Helpful

Adrian D

THE UPGRADE IS WORTH EVERY PENNY! FLAWLESS REFURBISHED 4K FIRESTICK!

Reviewed in the United States on May 24, 2019

Configuration: Fire TV Stick 4KVerified Purchase

My purchase came with everything a brand new firestick 4k would come with minus the original box. The box it came in was packed very well with each individual item in its original packaging. Item seem brand new in aftermarket box! I own a second generation firestick and have been happy with it. I debated if the upgrade would be worth it, and to my surprise this new 4k firestick makes me want to river dance on my 2nd gen firestick then light it on fire. There is no lag/stutter at all when scrolling through menus. Set up is a breeze. Loaded Kodi up and began to test and compare all of the same things that I was using on my 2nd gen firestick. Media and content load so much faster without buffering and stuttering video like my old stick. On my old firestick some streams were unwatchable and constantly buffered and paused randomly throughout playback. I have yet to have that happen with this 4k stick, even on content that my old firestick would struggle with. 4k playback is flawless with no hiccups. All in all, I am very happy with my purchase. I wouldn't dream of going back to my old firestick. I am also using a ethernet adapter with the 4k firestick(used same one with 2nd gen). Everything works better, and this device does not seem to have heat issues that the 2nd gen stick had. If you have the 2nd gen stick and on the fence about upgrading. Do it! And if you want to save a few bucks like I did get a refurb one.

251 people found this helpful

Helpful

Great Product

Reviewed in the United States on June 7, 2019

Configuration: Fire TV Stick 4KVerified Purchase

I ordered two Firestick 4K refurbished products and both work like a charm and were easy to setup. The refurbished product includes all of the items as the new product (see photo). I got this at a discount Amazon was offering for Prime members ($26.99 each plus tax). Great deal for a quality product. I also have a Roku Express and feel this devise not only delivers a better picture (on my 1080p TV) but the Alexa remote is a nice feature that Roku does not have. I highly recommend this refurbished Firestick.

192 people found this helpful

Helpful

WatchfulObserver

My older 55" with no smart features is now a technological giant

Reviewed in the United States on April 5, 2019

Configuration: Fire TV Stick 4KVerified Purchase

This is my first Fire Stick. The voice features, and ability to add a blue tooth keyboard, on a TV that is to old to have these features, makes this an instant winner! Well worth the purchase.

167 people found this helpful

Helpful

Glenn Wiorek

None working remote so return.

Reviewed in the United States on April 1, 2019

Configuration: Fire TV Stick 4KVerified Purchase

Remote 2 minute after turning on. Never even got to setup. New batteries did not help. No remote no Alexa so returned. Getting the none refurbished just in case, as love me Echo that also got today. Only 2nd time in 15 years of buying Refurbished that an item failed.

97 people found this helpful

Helpful

Theotis

Came as promised, both condition and packaging

Reviewed in the United States on April 19, 2019

Configuration: Fire TV Stick 4KVerified Purchase

Works well

68 people found this helpful

Helpful

G. Goldshteyn

Can not even tell it's refurbished.

Reviewed in the United States on June 19, 2019

Configuration: Fire TV Stick 4KVerified Purchase

This is my 4th FireTV and it works great! No issues at all and looks like new, just different packaging.
I have had ROKU and Android boxes in the past and now switched over to Amazon Fite TVs.

Given a choice, buy fireTV in a heartbeat as it is hands down the best one of all:
1. You can side load most Android app from the Google Play store
2. Quad core CPU = fast load times
3. You can install all kinds of streaming players, like VLC, Kodi and more.
4. Amazon day sale can get it down to $30
5. The remote is not IR, but wi-fi, so no need to point it.
6. Small form factor, no need for the power supply, just connect to TV USB.
7. Open Amazon APIs
8. Built-in bluetooth for keyboard, headphones, etc.
9. Dolby Vision with HDR, Dolby Atmos sound
10. I can go on…. , but this is already enough (edited)

52 people found this helpful

Helpful

Jin Peng

It's 2021 and I Still Can't Voice Control my TV!

Reviewed in the United States on January 31, 2021

Configuration: Fire TV Stick 4KVerified Purchase

Title says it all. I bought this product largely for admittedly one basic and simple reason: to voice control my TV so that when I say "<name of TV> on", it will turn on the TV and retain the last known input. I don't even care about other features like switching inputs or changing the volume, but you would expect a hands-free "Power On TV and don't switch inputs" would easily be supported by the latest model (granted refurbished) of the Fire TV product. Unfortunately, you couldn't be more wrong.

Truthfully, the Fire TV command for this one simple thing is broken. I have a last year model TV (LG CX OLED 65") so you would think that Fire integrates with this flawlessly since this is a smart TV and and as close to the latest model as you can reasonably expect. However, Fire TV and Alexa integration with my TV seems unexpectedly and sadly broken.

I will be fair and say I was able to get the "Power On TV" command to work hands-free, even though that was a little tricky in itself -- however, the one frustrating thing is that it automatically switches to the Fire TV Home input, no matter what settings I choose. This was extremely troublesome for me and defeats the whole point of me purchasing this product, as that's all I honestly needed it for. If I have to switch back to the previous input on the TV (before "Power Off") using the voice button on the Fire TV remote, then that defeats the whole point of me manually turning on the smart TV. In fact, pressing the 'Power' button on the remote would easily be twice as painless. I'll go ahead and list the steps I followed below to get hands-free 'Power' control of the TV set up, just for fairness sake.

1. I made sure HDMI-CEC was enabled on my smart TV. The steps will probably vary depending on the brand or model of the TV but in my case I found that under Settings -> All Settings -> Connection -> Device Connection Settings -> SIMPLINK (HDMI-CEC) and set that to 'ON' -- note that it was disabled by default. I have no idea why they hide this option under so many setting menus, but I'm hoping the process is a little bit simpler on other smart TV models.
2. I plugged in the Fire TV stick into one of the HDMI inputs on my smart TV (HDMI 3) and the other cable to a power source.
3. I powered on my TV and navigated to HDMI 3. Alexa was able to quickly set up the latest software for the Fire TV within 5 minutes.
4. I was notified that the Fire TV device had been added to my Alexa account, but I also went into my Alexa app and added the new device to the same group as the Echo that I wanted to voice control my Fire TV with. I also confirmed I had the Fire TV skill enabled.
5. What I realized was speaking phrases to the Echo Dot like "Alexa, turn the TV on/off" or "Alexa, turn Fire TV on/off" didn't work at all. I also confirmed that both the Fire TV and my Echo were added to the same group in the Alexa app, but still no dice.
6. At this point, what I figured out was that *another* device was added to my list of devices, and it was named something similar to "<My Name>'s 2nd Fire TV" (since I already have a previous model from a few years ago). It had a TV icon in the app.
7. Based on suggestions from looking online, I next went into my Alexa app and navigated to 'Settings -> TV & Video -> Fire TV -> Link or manage Devices' and then Linked the above device with my Echo device.
8. I went ahead and tested out this voice command with my Echo, by saying "Turn <this device> on/off". It seemingly worked perfectly fine. So I went ahead and renamed this device and added it to the same group as my Echo.
9. Now I can use a custom name to control my smart TV, and that works as expected.

The only caveat with the above steps is that turning on the TV will always, without fail switch to the Home input for the Fire TV. But still, I wanted to go over the entire process I used to get hands-free power control on my smart TV. However, this introduced the main problem that I struggled with, which was how to get Fire TV to only turn on my smart TV and not switch inputs back to the Home input (HDMI 3). Towards that end, I attempted to follow the below steps to get it set up in this way.

1. Went to the Fire TV Home (HDMI 3) on my smart TV.
2. Under 'Settings' on the top right of my Fire TV, I went to the 'Equipment Control -> Manage Equipment' page.
3. Under 'Manage Equipment' I then went under 'Fire TV' and selected 'HDMI 1', as I wanted it to automatically switch to this input when turning on my TV. Note that HDMI 3 was the Fire TV Home input in my case, and I did not want to automatically navigate to this input. The tooltip for this option said "Change which inputs we switch to for watching Fire TV", so I thought that would be sensible option.
4. However, after trying on the hands-free power on TV again, it completely ignored the setting and navigated back to Fire TV Home (HDMI 3). So nope, that setting didn't seem to do what I wanted. In fact it didn't seem to apply any changes at all, which was a bit unexpected.
5. The Next thing I tried, under the 'Manage Equipment' page I went to 'Advanced Settings -> Power On Input' and here I selected 'TV Default' so that it only turns on my TV and doesn't attempt to switch back automatically to the Home Input (HDMI 3). I thought for this sure this might work.
6. Unfortunately, this seemed like an even worse option, in that it actually seemed to break some things that had previously been working. So in this case, after I used the voice command "Alexa, turn <my device> off", it successfully turned off my smart TV, but after that it was not able to start it back up. Repeating "Alexa, turn <my device> on" didn't seem to do anything either.

The Alexa integration with Fire TV was now a bust after I had successfully updated the settings as above. Pressing the power button on the Fire TV remote stick still worked, of course. It also worked if I depressed the microphone button the Fire TV remote once, and then released it and repeated my voice command to Echo. But obviously, that would defeat the whole point of "hands-free" voice control if I needed to fool around with the voice button on the remote each time I wanted to turn my smart TV on. And honestly, if I can reach to press the voice button, wouldn't it be easier to just press the power button that was right next to it? That way I could turn on the smart TV and do away with the need for a spoken command -- but that would also mean I would be right back to where I started.

Not being able to turn on the TV and have it retain the last input is the last of my problems however, as I quickly found. At around the same point I also realized that trying to switch inputs hands-free didn't work either. For example, "Alexa, go to HDMI1 on <name of device>" or "Alexa, go home on <name of device>". Here's a sample command that I tested out with my Echo below:

Me: "Alexa, switch to HDMI 2"

Alexa (on Echo): "I'm not quite sure what went wrong"

Thanks Alexa, that's very helpful. Let me inconvenience myself by pressing the microphone button on the Fire TV remote and repeating the same command. Oh well, I can say at least that works, but for some reason there seems to be a broken link when I try that command hands-free. That's still a pretty noteworthy defect, but not as glaring as the fact that I can't use my Fire TV stick for the one thing I bought it for: to just simply turn on my dang smart TV hands-free.

Clearly, I will be returning this product as it did not match my relatively basic expectations. Perhaps I will shell out for some sort of an IR blaster product after all, not sure. One thing I do know though is it will not be an Alexa product though. It's a shame because the other features that it offers like being able to stream Netflix etc. are really useful too. But if it can't deliver on a simple voice command in the year 2021, then unfortunately all its other features are rendered essentially meaningless to me.

In closing, the 4K Fire TV stick (refurbished model or otherwise) does not integrate well at all with the 2020 LG smart TV model (LG CX) that I currently own. Basic commands like "Alexa, switch to input <name of input>" do not work. The command "<name of TV> on/off" works but it will without fail always switch to the Fire TV Home input, which is especially annoying when you use the TV in question mainly for gaming. To achieve this basic use I would probably go with a WiFi-controlled IR blaster instead and set it up in the Alexa app, as Fire TV does not appear to be the right tool for this purpose. The voice control feature and integration with Alexa itself is clearly broken in some important respects, and settings on the Fire TV Home don't always do what you would expect them to do. I will as mentioned be returning this product as it was definitely not the right fit for me, but it's likely that if you don't care about these features that were mentioned then overall it might be a good fit for others out there.

21 people found this helpful

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Certified Refurbished Fire TV Stick 4K with Alexa Voice Remote, streaming media player

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