Vimeo - Unlock Video Power 17+

Vimeo has been excellent for distributing and viewing videos for our non-profit. The quality and ability to embed is great and doing live video from a laptop computer has been one of the more consistently trouble-free experiences we’ve had from a live streaming platform. On the down side, it isn’t cheap, storage space is limited, and the social media aspect is fairly light. There are plenty who will view a video, but getting hearts/likes and followers isn’t as easy as some other platforms. Overall we are pleased but we do need to supplement our live broadcasting with another soc media platform in order to get wider social engagement.

So I want to like the app, I think it’s a great platform, but the navigation is completely frustrating and even made me quit viewing my video to make this review. It’s frustrating because as a platform it seems to hold great promise, but being 2019 it’s hard to accept the lack of some very basic app navigation.

For once the video quality can’t be adjusted and if you have a not-so-great connection, you have to tolerate poor quality streaming. A feature where you can select the video quality manually (despite longer buffer times) would be so appreciated.

Another improvement would be the video playback navigation. Specifically, features that can be tapped during the video to rewind or fast forward 5-15 seconds (like the podcast app on iPhones, or YouTube’s double tap). It’s so irritating to have to drag the little play indicator and hope you land on the part of the video you intended to.

Lastly, on a desktop it’s really tricky and non-intuitive finding the videos you have purchased. Don’t remember the path to access them off the top of my head but I do remember it’s not very explicit. A simple “purchases” or “downloads” tab would be amazing.

Hate to rate so low but these are so basic that in 2019 they should be standard for playback applications/platforms.

Thanks for the consideration.

Purchased film yesterday. Tried viewing on both the above captioned devices

Cannot log into TV app; login commands creates an endless circle

iPhones app could access film yesterday. Today, opened app. Purchased video not listed as purchased. Purchased video appears in “offline “ videos. When clicking the film, the ensuing message declares that the video cannot be “chromcasted” and that I must purchase the video (the video for which I have a receipt and a corresponding charge on the credit cars).

Offloaded and reloaded iPhone app— problem persists.

Via the email receipt, can view video, BUT:
• When prompted to view in application, the application opens. However, the problems in the preceding paragraph prevent viewing.

• in viewing by entering email on an iPhone, the video operates, but ONLY on the iPhone screen, although the receipt declares compatibility with a variety of services that can transmit to a web tv.

Within the app Profile, a button appears above the logout, “Restore Purchases”. Activating that button generates a circling blue bit of nothing.

If anyone at the developer reads this, is my only alternative the disputing of the video charge on the basis that the vendor failed to provide working product?

This disaster of an introduction to Vimeo probably assures that this event will be the one and only attempt.