Support » Plugin: WooCommerce » delete data in “customers”

  • Resolved wpgsander

    (@wpgsander)


    I created a checkout test account on woocommerce, and I want to delete it.
    I follow this way “wordpress> users> delete users” delete accounts ,and go “woocommerce>orders” delete test orders, but there is still retained data in “woocommerce> customers”, how do I delete it ?
    I don’t know how to use php and MySQL

    My English isn’t very good, please don’t mind. 🙁

    • This topic was modified 2 years, 4 months ago by wpgsander.
Viewing 15 replies - 16 through 30 (of 34 total)
  • Hi everyone! Thx to your help I

    • deleted the wp new created users
    • deleted wp_wc_customer_lookup in PHPMyAdmin
    • cleared the transient in woocommerce>status>tools
    • flushed my cache

    and it worked. thx!

    • This reply was modified 2 years, 1 month ago by danielgc.

    Problem guys, I have the exact same issue BUT I am still unable to remove the data in the “Customers” section of the WooCommerce Plugin.

    1. Deleted them as users (in WP)

    2. Removed them in wp_wc_customer_lookup (in php_myadmin)

    3. Cleared all Expired transients (WooCommerce Admin plugin)

    Any suggestions what is keeping them there?

    when I export the data to a spreadsheet, it has them listed and calls it: customers_2020-05-20_orderby-date-last-active_order-desc_page-wc-admin_path–customers

    Thx for sharing Kristian

    arsm

    (@arsenalemusica)

    …catching up with a problem. I had cleared from database and removed all transients from WordPress: customers were gone but site broke seriously. Now I deleted from database and removed transients from Woocommerce>status>tools and the customers are still showing up in the backend. Is there a really safe procedure for this? (unbelievable that Woo doesn’t offer a bulk delete option in backend)

    gwronkowski

    (@gwronkowski)

    Customer is still visible, can’t find a way to delete his data.

    maverickdisrupt

    (@maverickdisrupt)

    Which transients are affecting this? I have done all of Kristians steps, including deleting expired transients, but no luck.

    1. Deleted them as users (in WP)

    2. Removed them in wp_wc_customer_lookup (in php_myadmin)

    3. Cleared all Expired transients (Transients Manager plugin)

    Any suggestions what is keeping them there?

    Edit:

    I found by “deleting all transients” it worked for me, as to which specific ones i still would like to know for the future.

    Thanks!

    Everaldo Matias

    (@everaldomatias)

    There is an issue to fix the bug https://github.com/woocommerce/woocommerce/issues/26054 (01/04/2020) and https://github.com/woocommerce/woocommerce-admin/issues/3810 (02/03/2020)

    Hi everyone, I am facing the same challenge here of deleting the Woocommerce > customers, may I know what plugin or solution you guys have, & hope you share with me. As my site is yet to be launch, & i have alot of testing dummy customers in there. THank you in advance.

    Hi All, Thank ezybusy

    I managed to remove the customer in Woocommerce > Customers list according to step by step instruction given.

    deleted the wp new created users
    deleted wp_wc_customer_lookup in PHPMyAdmin
    cleared the transient in woocommerce>status>tools
    flushed my cache

    Hi all, Good Day & Stay safe.

    I have just updated my Woocommerce to version 4.6.0 yesterday. With the regard to delete Customer in Woocommerce, it work well before the update via the following steps given without plugin;

    1. deleted the wp new created users
    2. deleted wp_wc_customer_lookup in PHPMyAdmin
    3. cleared the transient in woocommerce>status>tools
    flushed my cache
    4. source (https://wordpress.org/support/topic/delete-customers/page/2/)

    But after the updated, it seem it doesn’t work anymore although i deleted wp_wc_customer_lookup in PHPMyadmin. The customers still show in the Woocommerce customer list. Not sure, where went wrong?

    Appreciated your kind advice on this matter.

    Thanks in advance.

    Hi

    About “deleted wp_wc_customer_lookup in PHPMyAdmin”

    Is that done by a TRUNCATE of the table? If not what is a safe way?

    Thanks in advance

    This worked for me: flushing the cache seems like an important step.

    deleted the wp new created users
    deleted wp_wc_customer_lookup in PHPMyAdmin
    cleared the transient in woocommerce>status>tools
    flushed my cache

    This really needs to be made easier…

    did all the steps above and still doens’t get rid of the customers

    • This reply was modified 1 year, 3 months ago by .

    I agree. This needs to be made much easier. I’ve used programs like Amember, and it’s not that hard to delete customers.

Viewing 15 replies - 16 through 30 (of 34 total)
  • The topic ‘delete data in “customers”’ is closed to new replies.