{"translations":{"support":{"- Is your order stuck in the payment phase? Orders are not launched until after the payment has cleared both at Gandi and our payment gateway. This may take several days, depending on the payment means used. Learn more

- Is your domain registration stuck? See why here.

- Is your domain transfer stuck? See why here.

If you can't find the reason for your order being stuck in ocd ne of the above links, or if you can not find how to unblock the situation, please let us know below.":"- Is your order stuck in the payment phase? Orders are not launched until after the payment has cleared both at Gandi and our payment gateway. This may take several days, depending on the payment means used. Learn more

- Is your domain registration stuck? See why here.

- Is your domain transfer stuck? See why here.

If you can't find the reason for your order being stuck in one of the above links, or if you can not find how to unblock the situation, please let us know below.","100 - 300":"100 - 300","2-factor authentification":"2-factor authentication","300 - 1000":"300 - 1000","404 - Page not found":"404 - Page not found","500 - Application Error":"500 - Application Error","503 - Gateway Timeout":"503 - Gateway Timeout","<100":"<100","

Warning: in order for your request to be valid, please cite one of the cases applicable to your request, in conformity to Article 17.1.a to f of the RGPD.

\n\n

For legal reasons, we can only take action on such a request for erasure after a delay of one (1) year following the expiration of the last service attached to your account.

":"

Warning: in order for your request to be valid, please cite one of the cases applicable to your request, in conformity to Article 17.1.a to f of the GDPR.

\n\n

For legal reasons, we can only take action on such a request for erasure after a delay of one (1) year following the expiration of the last service attached to your account.

","

Warning: in order for your request to be valid, please cite one of the cases applicable to your request, in conformity to Article 18.1.a to d of the RGPD.

\n\n

For legal reasons, we can only take action on such a request for erasure after a delay of one (1) year following the expiration of the last service attached to your account.

":"

Warning: in order for your request to be valid, please cite one of the cases applicable to your request, in conformity to Article 18.1.a to d of the GDPR.

\n\n

For legal reasons, we can only take action on such a request for erasure after a delay of one (1) year following the expiration of the last service attached to your account.

","

I'm sorry, we need more information from you.
So we can provide you with the best possible reply:

clearly state the issue you are having,
tell us what you are trying to do, and where,
any error message you are getting.

The more information you provide to us now, the better we can examine your situation and avoid asking you for more information.

":"

I'm sorry, we need more information from you.
So we can provide you with the best possible reply:

clearly state the issue you are having,
tell us what you are trying to do, and where,
and any error message you are getting.

Providing as many details as possible will help us to solve your problem quickly and effectively.

","

If you encounter problems when using the API and need our help, please let us know:

The date and time of the error,
The route, parameters, and query string you are using, if applicable,
the response that you obtained,
A simple example of the use of the API that returns the error (sample code) or what you are trying to do.

This information will allow us to rapidly analyze the problem and provide you a solution. Please also let us know what Gandi account (username) you are using to connect with.

For security reasons, please never send us your production API code.

":"

If you encounter problems when using the API and need our help, please let us know:

The date and time of the error,
The route, parameters, and query string you are using, if applicable,
the response that you obtained,
A simple example of the use of the API that returns the error (sample code) or what you are trying to do.

This information will allow us to rapidly analyze the problem and provide you a solution. Please also let us know what Gandi account (username) you are using to connect with.

For security reasons, please never send us your production API code.

","

If you encountered an error while attempting to pay for your order, please provide us with:
- The error message you saw
- The steps you took right before you got the error

The more information you provide to us in the form below, the better we will be able to help you.

We apologize for the inconvenience, and a level 2 agent will get back to you as soon as possible.

":"

If you encountered an error while attempting to pay for your order, please provide us with:
- The error message you saw
- The steps you took right before you got the error

The more information you provide to us in the form below, the better we will be able to help you.

We apologize for the inconvenience, and a level 2 agent will get back to you as soon as possible.

","

If you received an email that appears to be from your own email address and claims that your email address has been hacked, there is no need to worry. This is a common phishing scam, where the sender fakes the email address to look like it is from you. It is not (see more on spoofing).

Do not reply to such mails, or take any action that the scammer wants you to perform. Their only goal is to get you to panic.

You can safely disregard such emails and delete them directly. There is no need to forward them to our support team or alert us, as it is a known and pretty common annoyance.

":"

Do not reply to such mails, or take any action that the scammer wants you to perform. Their only goal is to get you to panic.

You can safely disregard such emails and delete them directly. There is no need to forward them to our support team or alert us, as it is a known and pretty common annoyance.

","

Please provide us with a detailed request, stipulating the Articles concerned (Article 15.1 to 15.3).

":"

Please provide us with a detailed request, stipulating the Articles concerned (Article 15.1 to 15.3).

","

Portability only applies to certain cases of domain name transfer (depending on the extension). In order to achieve this you need to provide the authorization key of the domain name in question to your new provider, and Gandi will provideto them the personal data on record in order for the transfer to be performed.
\nFor more information on the domain name transfer process, please see our transfer documentation.

\n\n

You may consult our \"Personal Data Protection Policy\" which is accessible from our Contrats page, to learn how Gandi handles your personal data.

":"

Portability only applies to certain cases of domain name transfer (depending on the extension). In order to achieve this you need to provide the authorization code of the domain name in question to your new provider, and Gandi will provide them with the personal data on record in order for the transfer to be performed.
\nFor more information on the domain name transfer process, please see our transfer documentation.

\n\n

You may consult our \"Personal Data Protection Policy\" which is accessible from our Contracts page, to learn how Gandi handles your personal data.

","

Pursuant to Article 15 et seq. of the General Data Protection Regulation (GDPR), you have special rights to your personal data, notably the right of rectification, erasure, and restriction of data processed by Gandi.

\n\n

To exercise these rights, we ask that you fill out the form below, which is for any individual whose data may be processed by Gandi. The mandatory fields are indicated by “ * ”.

\n\n

Gandi will ask you to provide a valid proof of ID.

\n\n

Gandi will process your request within one (1) month of the reception of said request.

\n\n

Personal data sent within the framework of the exercising of your rights is processed with the exclusive purpose of meeting your demand and is stored for a maximum duration of one (1) year from the date of the request.

":"

\n\n

To exercise these rights, we ask that you fill out the form below, which is for any individual whose data may be processed by Gandi. The mandatory fields are indicated by “ * ”.

\n\n

Gandi will ask you to provide a valid proof of ID.

\n\n

Gandi will process your request within one (1) month of the reception of said request.

\n\n

","

The rectification of your data is done online and can be done by yourself at any time from your account. You will find detailed instructions in how to do this in our documentation.

\n\n

If you lost your login credentials, please contact our customer support service.

":"

The rectification of your data is done online and can be done by yourself at any time from your account. You will find detailed instructions in how to do this in our documentation.

\n\n

If you lost your login credentials, please contact our customer support service.

","

We are currently in the process of rolling out the public RESTful APIs for our new website, #gandiv5.

You can refer to our API documentation at https://api.gandi.net/docs/ which will be constantly updated as we proceed.

We do not yet have an OTE environment.

For information on getting started, the workflows, obtaining your public API key, and other FAQs please see our general documentation.

":"

We are currently in the process of rolling out the public RESTful APIs for our new website, #gandiv5.

You can refer to our API documentation at https://api.gandi.net/docs/ which will be constantly updated as we proceed.

We do not yet have an OTE environment.

For information on getting started, the workflows, obtaining your public API key, and other FAQs please see our general documentation.

","

You can not object to the processing of your data, with the exception of the cancellation of your contracts, since the processing of it is necessary for the providing of the service.
\nAny data profiling performed is necessary for the detection of potential fraud and protect you notably in the event that your account would be hacked.

\n\n

For any request concerning the cancellation of your contracts, please contact our customer service.

\n\n

You may consult our \"Personal Data Protection Policy\" which is accessible from our Contrats page, to learn how Gandi handles your personal data.

\n\n

In that which concerns direct marketing, you may at any time change this setting online from your account, so as to no longer receive our newsletters.

":"

\n\n

For any request concerning the cancellation of your contracts, please contact our customer service team.

\n\n

You may consult our \"Personal Data Protection Policy\" which is accessible from our Contracts page, to learn how Gandi handles your personal data.

\n\n

In that which concerns direct marketing, you may at any time change this setting online from your account, so as to no longer receive our newsletters.

","

You may access and rectify your personal data that Gandi has on record from your account’s management page. You can find detailed instructions in doing so in our documentation.

\n\n

You may consult our “Personal Data Protection Policy” which is accessible from our Contrats page, to learn how Gandi handles your personal data.

\n\n

Please note, however, that in conformity to domain name rules and for legal reasons, some data can not be edited (notably the first and last name).":"

You may access and rectify your personal data that Gandi has on record from your account’s management page. You can find detailed instructions in doing so in our documentation.

\n\n

You may consult our “Personal Data Protection Policy” which is accessible from our Contracts page, to learn how Gandi handles your personal data.

\n\n

Please note, however, that in conformity to domain name rules and for legal reasons, some data can not be edited (notably the first and last name).","Information : We are currently experiencing a higher-than-usual number of support requests, which has created a response time that is longer than usual for us. Please be assured that each request will be handled by our team, and accept our apologies for this unusual event. We are doing everything possible to return the situation to normal as fast as possible.
If you are experiencing problems logging into our website, you may find the help you need in our documentation at https://docs.gandi.net/en/account_management.":"Information: We are currently experiencing a higher-than-usual number of support requests, which has created a response time that is longer than usual for us. Please be assured that each request will be handled by our team, and accept our apologies for this unusual event. We are doing everything possible to return the situation to normal as fast as possible.
If you are experiencing problems logging into our website, you may find the help you need in our documentation at https://docs.gandi.net/en/account_management.","SECURITY ALERT: If you got an unexpected email from support@gandi.net in French concerning a payment, IGNORE the message. It is a fraudulent mail.
For more information and what to do: https://news.gandi.net/en/2019/06/spoofing-phishing-and-gandi-what-you-need-to-know/.":"SECURITY ALERT: If you got an unexpected email from support@gandi.net in French concerning a payment, IGNORE the message. It is a fraudulent mail.
For more information and what to do: https://news.gandi.net/en/2019/06/spoofing-phishing-and-gandi-what-you-need-to-know/.",">1000":">1000","A confirmation email has been sent to you with a ticket number that will serve as the reference number of your complaint. Please include this in any future communications on this matter.":"A confirmation email has been sent to you with a ticket number that will serve as the reference number of your complaint. Please include this in any future communications on this matter.","A maintenance is in progress right now":"A maintenance event is currently in progress","A temporary error occured while sending your message.":"An error occurred while sending your message.","A way to quickly link some services to your domains.":"A way to quickly link some services to your domains.","A word by itself is easy to guess.":"A word by itself is easy to guess.","API/OTE":"API/OTE","Abuse":"Abuse","Abuse - Gandi.net":"Abuse - Gandi.net","Accept":"Accept","Accept them to continue or use our support form if you refuse them.":"Accept them to continue or use our support form if you refuse them.","Access your data":"Access your data","Account":"Account","Account Management":"Account Management","Account/Organization":"Account/Organization","Accout payment method, orders, and invoices.":"Account payment method, orders, and invoices.","Activation":"Activation","Active: ":"Active: ","Add Filters":"Add Search Filters","Add a field":"Add another","Add another word or two. Uncommon words are better.":"Add another word or two. Uncommon words are better.","Additional mailboxes":"Additional mailboxes","Additional services":"Additional services","Address":"Address","Admin":"Dashboard","Administrative":"Administrative Contact","Advice":"Advice","All Topics":"All Topics","All abuse complaints will be handled by one of our agents, 24/7.":"All abuse complaints will be handled by one of our agents, 24/7.","All communication is done exclusively via email. Be sure to provide us with a valid email address so that we can reply to you.":"All communication is done exclusively via email. Be sure to provide us with a valid email address so that we can reply to you.","All complaints will be handled by one of our agents 24/7.":"All complaints will be handled by one of our agents 24/7.","All our agents are offline":"All our agents are offline","All-uppercase is almost as easy to guess as all-lowercase.":"All-uppercase is almost as easy to guess as all-lowercase.","An agent will get in touch with you as soon as possible. You will receive an email at the address you entered in the form.":"An agent will get in touch with you as soon as possible. You will receive an email at the address you entered in the form.","An error has occurred and the operation could not be completed.":"An error has occurred and the operation could not be completed.","An incident is in progress right now":"An incident is currently impacting this service","Ask help from the support team":"Ask for help from the support team","Ask your question to the support team.":"Chat with our customer support team.","Attach to a domain":"Attach to a domain","Available means of payment":"Available means of payment","Avoid dates and years that are associated with you.":"Avoid dates and years that are associated with you.","Avoid recent years.":"Avoid recent years.","Avoid repeated words and characters.":"Avoid repeated words and characters.","Avoid sequences.":"Avoid sequences.","Avoid years that are associated with you.":"Avoid years that are associated with you.","Back":"Back","Bank transfer":"Bank transfer","Benefits of being a Gandi reseller, customer management.":"Benefits of being a Gandi reseller, customer management.","Billing":"Billing","Billing /Payment method":"Billing/Payment method","Blocked server":"Blocked server","Call +33.170377661":"Call +33.170377661","Cancellation":"Cancellation","Capitalization doesn't help very much.":"Capitalization doesn't help very much.","Category":"Category","Certificate SSL":"SSL Certificate","Certificate types, CSR, required documents.":"Certificate types, CSR, required documents.","Change the owner":"Change the owner","Changing account name":"Changing account name","Chat with us":"Chat with us","Check":"Check","Choose a date":"Choose a date","Choose the subject":"Choose the subject","Clear":"Clear","Clear Date":"Clear date","Clear Dates":"Clear dates","Close":"Close","Close Filters":"Close Search Filters","Cloud":"Cloud","Cloud hosting resources are paid for by the Cloud Account credit associated to the user or organization that owns the resources.

You can add credit by adding credits, and choosing one of the following at checkout:

your prepaid account (which must first be credited via one of the methods listed below)
credit/debit card
Paypal
Bitcoin
Bank transfer ⚠ Delayed Payment (please account for 1 to 2 weeks for your payment validation)
French Check in Euros ⚠ Delayed Payment (please account for 7 days to validate your payment)
French Mandat administratif (only for French public bodies)

Alternatively, you may save a payment method and let our system keep your resources running by automatically having your card be debited 2 days prior to your credits running out.
More information on this can be found in our public documentation.":"Cloud hosting resources are paid for by the Cloud Account credit associated to the user or organization that owns the resources.

\nYou can add credit by choosing one of the following at checkout:\n

your prepaid account (which must first be credited via one of the methods listed below)
credit/debit card
Paypal
Bitcoin
Bank transfer Delayed Payment (please account for 1 to 2 weeks for your payment validation)
French Check in Euros Delayed Payment (please account for 7 days to validate your payment)
French administrative transfer (only for French public bodies)

\nAlternatively, you may save a payment method and let our system keep your resources running by automatically having your card be debited 2 days prior to your credit running out.
More information on this can be found in our public documentation.","Collapse":"Collapse","Common names and surnames are easy to guess.":"Common names and last names are easy to guess.","Company name":"Company name","Company type":"Company type","Company/Association":"Company/Association","Completed:":"Completed:","Completed: ":"Completed: ","Computer attack":"Computer attack","Configuration":"Configuration","Contact Corporate Team":"Contact Gandi's Corporate Team","Contact Gandi Corporate Services":"Contact Gandi Corporate Services","Contact Gandi’s personal data protection service":"Contact Gandi’s personal data protection service","Contact Us":"Contact Us","Contact our customer service - Gandi.net":"Contact our customer support team - Gandi.net","Contact problem":"Domain contact problem","Contact the abuse department":"Contact the abuse department","Contact the abuse department to file an abuse complaint for a service provided by Gandi.":"Contact the Abuse department to file an abuse complaint for a service provided by Gandi.","Contacts in question":"Contacts in question","Content that infringes on third-party rights":"Content that infringes on third-party rights","Continue":"Continue","Continue to the Gandi website":"Continue to the Gandi website","Copy and paste the error message that you or the sender is getting here:":"Copy and paste the error message that you or the sender is getting here:","Copy of the mail to the author/editor, informing them of the litigious information or activity, and requesting its cessation/removal/correction, or proof that the author/editor could not be reached.":"Copy of the mail to the author/editor, informing them of the litigious information or activity, and requesting its cessation/removal/correction, or proof that the author/editor could not be reached.","Copyright":"Copyright","Corporate":"Corporate","Country":"Country","Create \"%(inputValue)s\"":"Create \"%(inputValue)s\"","Credentials / Access issue ":"Credentials/Access issue ","Current:":"Current:","Cyberattack":"Cyberattack","Cybersquatting":"Cybersquatting","DNS change":"Nameserver change","DNS zone":"DNS Records","DNSSEC":"DNSSEC","Dashboard":"Dashboard","Database":"Database","Decrement":"Decrement","Delete account":"Delete account","Describe your problem and the context as precisely as possible, and provide us any error message you have encountered.":"Describe your problem and its context as clearly as possible, and provide us with any error message you may have encountered.","Description of what seems litigious":"Description of what seems litigious","Disk quota / bandwidth":"Disk quota / bandwidth","Dismiss":"Dismiss","Display help":"Show help tips","Do you already have Gandi cloud resources?":"Do you already have Gandi cloud resources?","Do you already have GandiCloud VPS resources?":"Do you already have GandiCloud VPS resources?","Documentation":"Documentation","Does it concern a specific domain?":"Does it concern a specific domain?","Domain":"Domain","Domain name":"Domain name in question","Domain name in question":"Domain name in question","Domain name in question or IP address":"Domain name in question or IP address","Domain names":"Domain names","E-mail address for corresponding":"E-mail address for our reply","Email":"Email","Email address":"Email address","Email body":"Email body","Email configuration, antispam, forwarding, and FAQ.":"Email configuration, anti-spam, forwarding, and FAQ.","Email headers":"Email headers","Enter key":"Enter key","Erroneous elements":"Erroneous elements","Error":"Temporary error","Error:":"Error:","Error: ":"Error: ","Errors":"Errors","Escape key":"Escape key","Exact malware location":"Exact malware location","Exercise your rights to your personal data":"Exercise your rights to your personal data","Expand":"Expand","File transfer":"File transfer","Fill out the form below":"Fill out the form below","First Name":"First Name","First name":"First name","First name / Last name":"First name / Last name","For any court order or arbitral award (UDRP award or any decision by an arbitral authority designated by the registries to handle alternative dispute resolution procedures), Gandi will execute the order to the best of its ability within the required deadline (10 workdays starting from the notification of the decision of the arbitral authority within the framework of a UDRP decision, in application of rule 4k of the guiding principles of the uniform domain name resolution procedures). Gandi will handle each request that emanates from a governmental or quasi-governmental (Independent Administrative Authority,...) within the framework of applicable law.":"For any court order or arbitral award (UDRP award or any decision by an arbitral authority designated by the registries to handle alternative dispute resolution procedures), Gandi will execute the order to the best of its ability within the required deadline (10 workdays starting from the notification of the decision of the arbitral authority within the framework of a UDRP decision, in application of rule 4k of the guiding principles of the uniform domain name resolution procedures). Gandi will handle each request that emanates from a governmental or quasi-governmental (Independent Administrative Authority,...) within the framework of applicable law.","For every new complaint you send, you will automatically receive a confirmation email containing a case ticket reference number in the subject. To assure the most efficient handling of your case, please be sure to include this number in all your correspondences with us regarding your complaint.":"For every new complaint you send, you will automatically receive a confirmation email containing a case ticket reference number in the subject. To assure the most efficient handling of your case, please be sure to include this number in all your correspondences with us regarding your complaint.","Forwarding/mapping":"Web forwarding","Frequently asked questions":"Frequently asked questions","GANDI SAS, 63-65 boulevard Massena 75013 Paris - FRANCE":"GANDI SAS, 63-65 boulevard Massena 75013 Paris - FRANCE","GANDI will automatically forward some of the information that you provide to the parties involved, so that they can take corrective action rapidly.":"GANDI will automatically forward some of the information that you provide to the parties involved so that they can take corrective action rapidly.","GDPR rights":"GDPR rights","Gandi Corporate Services":"Gandi Corporate Services","Gandi Resellers":"Gandi Resellers","Gandi handle":"Gandi handle","Gandi's help guides & documentation":"Gandi's help guides & documentation","Gandi's prices vary, depending on which price rate you have reached. You can see your current rate from your account's Cloud overview page.

The total amount of your orders over the last 12 rolling months, excluding tax, is automatically calculated and your account is moved to the appropriate price rate.

You can view our hosting prices on our Cloud description page.":"Gandi's prices vary, depending on which price rate you have reached. You can see your current rate from your account's Cloud overview page.

The total amount of your orders over the last 12 rolling months, excluding tax, is automatically calculated and your account is moved to the appropriate price rate.

You can view our hosting prices on our Cloud description page.","Gandi.net":"Gandi.net","GandiCloud VPS":"GandiCloud VPS","Get expert advice from Gandi":"Get expert advice from Gandi","Getting Started":"Getting Started","Go Sitebuilder":"Go Sitebuilder","Go to the first or last day of a week":"Go to the first or last day of a week","Good":"Good","Great!":"Great!","Hide":"Hide","Hide password":"Hide password","Hosting":"Hosting","How can I...":"How can I...","How can we help you?":"How can we help you?","I am writing on behalf of:":"I am writing on behalf of:","I can't complete account migration":"I can't complete account migration","I can't see my domain names":"I can't see my domain names","IP address of the server":"IP address of the server","Identification error":"Identification error","If the error persists, please contact Customer Care and provide details about the action you tried to perform.":"If the error persists, please contact Customer Care and provide details about the action you tried to perform.","If the wrong category is chosen for your complaint, or if it is misused, your complaint may not be handled. Additionally, the act of flagging content or activity as being illicit to a web host with the goal of obtaining the withdrawal of the content or its diffusion, when the author of the complaint knows that the information is false, is punishable up to one year in prison and a fine of 15,000 euros.":"If the wrong category is chosen for your complaint, or if it is misused, your complaint may not be handled. Additionally, the act of flagging content or activity as being illicit to a web host with the goal of obtaining the withdrawal of the content or its diffusion, when the author of the complaint knows that the information is false, is punishable up to one year in prison and a fine of 15,000 euros.","If this page should have appeared and the error persists, please contact Customer Care and provide details about the action you tried to perform.":"If you see this page, and the error persists, please contact Customer Care and provide details about the action you tried to perform.","If you are able to log into your server via SSH or via the Emergency Console, please verify:

The system logs and those of the critical services ('/var/log' in general)
The resources used by the server:

`free -m` to see your RAM use
`df -h` to see the disk
`ps faux` to see the list of running processes

The system logs and those of the critical services ('/var/log' in general)
The resources used by the server:

`free -m` to see your RAM use
`df -h` to see the disk
`ps faux` to see the list of running processes

If, despite this, you are unable to determine the cause of the error, please check the box on this form indicating that your server is blocked, so that our experts can process your case in priority.","If you have a project, a specific request or if you would like a price quote, don't forget to precise it.":"If you have a project, a specific request, or if you would like a price quotation, please include it in your message.","If you need to create more email mailboxes than the ones that come included with your domain name, you need to use the button on the Email page of your domain admin to buy more mailboxes.\n\nYou then choose the number and type (standard/premium) that you want, and then proceed to payment. This will provide you with more available mailboxes that you can use to create new email addresses.":"If you need to create more email mailboxes than the ones that come included with your domain name, you need to use the button on the Email page of your domain admin to buy more mailboxes.\n\nYou then choose the number and type (standard/premium) that you want, and proceed to payment. This will provide you with more available mailboxes that you can use to create new email addresses.","If you typed a URL by hand, or used a bookmark, please double check the address that you used.":"If you typed a URL by hand, or used a bookmark, please double check the address that you used.","If you want to send us additional documents, you must write to us by email at abuse@gandi.net":"If you want to send us additional documents, you must write to us by email at abuse@gandi.net","Illegal content (terrorism, child pornography, etc.)":"Illegal content (terrorism, child pornography, etc.)","Illegal-Content":"Illegal content","In progress":"In progress","In progress:":"In progress:","In the framework of a complaint for incorrect WHOIS information, and in conformity with the Registrar Accreditation Agreement (RAA) that binds us to ICANN, our agents will ask that the owners of possibly litigious domain names provide us with documentation that proves the accuracy of the WHOIS data they provided, and this, within the deadlines and specifications of ICANN's WHOIS data accuracy program.":"In the framework of a complaint for incorrect WHOIS information, and in conformity with the Registrar Accreditation Agreement (RAA) that binds us to ICANN, our agents will ask that the owners of possibly litigious domain names provide us with documentation that proves the accuracy of the WHOIS data they provided, and this, within the deadlines and specifications of ICANN's WHOIS data accuracy program.","Incorrect WHOIS information":"Incorrect WHOIS information","Increment":"Increment","Indicate here the content of the concerned email":"Indicate here the content of the concerned email","Indicate here the headers of the concerned emails.":"Indicate here the headers of the concerned emails.","Individual":"Individual","Info":"Info","Is your server frozen or not responding?":"Is your server frozen or not responding?","It is possible to use DNSSEC with your domain names at Gandi if you use our LiveDNS or if you are using 3rd party nameservers that support it.

However, if you do not see DNSSEC, in your domain's navigation menu, it means your domain is not using our LiveDNS nameservers, or is in an extension that does not allow DNSSEC at Gandi.

For more information on how to do this please see our online DNSSEC documentation.":"It is possible to use DNSSEC with your domain names at Gandi if you use our LiveDNS or if you are using 3rd party nameservers that support it.

However, if you do not see DNSSEC, in your domain's navigation menu, it means your domain is not using our LiveDNS nameservers, or is in an extension that does not allow DNSSEC at Gandi.

For more information on how to do this please see our online DNSSEC documentation.","Last Name":"Last Name","Last name":"Family name","Learn more about the complaint procedure:":"Learn more about the complaint procedure:","Learn more with our Documentation":"Learn more with our documentation","Load more":"See more","Loading...":"Loading...","Log in":"Log in","Log out":"Log out","Login to dashboard":"Login to dashboard","Logout":"Log out","Logs of the attack":"Logs of the attack","Mail":"Mail","Mail Pack":"Mail Pack","Mail body":"Mail body","Mail headers":"Mail headers","Mailboxes and emails":"Mailboxes and emails","Maintenance in progress":"Maintenance in progress","Malware":"Malware","Malware - virus":"Malware - virus","Manage your products":"Manage your products","Management and configuration of your domains at Gandi.":"Management and configuration of your domains at Gandi.","Marketplace":"Marketplace","Mask help":"Hide the help tips","Me":"Me","Means of payment":"Means of payment","Merging accounts or organizations":"Merging accounts or organizations","Message":"Message","Migration":"Migration to new website","Migration to new email offer":"Migration to the new Gandi Mail","Modification of a password":"Password change","Modification of an email address":"Email address change","More actions":"More actions","Move backward (left) and forward (right) by one day":"Move backward (left) and forward (right) by one day","Move backward (up) and forward (down) by one week":"Move backward (up) and forward (down) by one week","Move backward to switch to the previous month":"Move backward to switch to the previous month","Move forward to switch to the next month":"Move forward to switch to the next month","Must be a Gandi handle (AB1234-GANDI)":"Must be a Gandi handle (ex. AB1234-GANDI)","Must be a valid E-mail address":"Must be a valid email address","Must be a valid domain name":"Must be a valid domain name","My rights":"My rights","Names and surnames by themselves are easy to guess.":"First and last names by themselves are easy to guess.","Nationality":"Nationality","Nature of your question":"Nature of your question","Need help with specific topics?":"Need help with specific topics?","New Registrations":"New Registrations","News":"News","Next page":"Next page","No":"No","No available data to display":"No available data to display","No value":"No value","No worries, you can [[discuss: schedule a phone call with one of our experts]] for help with bulk operations, portfolio management, domain name strategy, or other topics of concern in the management of your products or online presence.":"No worries, you can [[discuss: schedule a phone call with one of our experts]] for help with bulk operations, portfolio management, domain name strategy, or other topics of concern in the management of your products or online presence.","Number must be greater than or equal to %(min)s":"The number must be greater than or equal to %(min)s","Number must be lower than or equal to %(max)s":"The number must be less than or equal to %(max)s","Number of Domains":"Number of domains","Objet de votre signalement":"Object of your complaint","Ok":"Ok","Once your brand name is registered to the database, you will be able to [[sunrisePhase: register the corresponding domain name on extensions in sunrise phase]], for trademark only, and you will [[beWarned: be warned for some time after the extension's general availability if someone tries to register a domain ]] with your brand name.":"Once you have done this, you can [[sunrisePhase: register domains corresponding to your trademark during an extension's Sunrise Period]]. You will also [[beWarned: be notified when someone tries to register a domain corresponding to your trademark]].","Once your complaint has been received, our dedicated team will review the details of your case in light of the information that is accessible to us in our database.":"Once your complaint has been received, our dedicated team will review the details of your case in light of the information that is accessible to us in our database.","Once your complaint has been received, our dedicated team will review the details of your case in light of the information that is accessible to us in our database.":"Once your complaint has been received, our dedicated team will review the details of your case in light of the information that is accessible to us in our database.","Open calendar widget":"Open calendar widget","Order status":"Order status","Organizations, teams, permissions, and quickshare.":"Organizations, teams, permissions, and quickshare.","Other":"Other","Other issues":"Other issues","Our expert in-house customer support team is free of charge and available to help you in 6 different languages.":"Our expert in-house customer support team is free of charge and available to help you in 6 different languages.","Our search engine will soon be available in more languages.\"more languages\" needs to be replaced with the translation's language (e.g. \"will soon be available in Spanish\"). It will only be used for languages other than English and French":"Our search engine will soon be available in more languages.\"more languages\" needs to be replaced with the translation's language (e.g. \"will soon be available in Spanish\"). It will only be used for languages other than English and French","Our support team will reply to your question as soon as possible.":"Our support team will reply to your question as soon as possible.","Owner":"Owner","Owner change":"Owner change","Password":"Password","Paste attack logs here":"Paste attack logs here","PayPal":"PayPal","Payment":"Payment","Payment means":"Payment means","Pending:":"Pending:","Phishing":"Phishing","Phone":"Phone","Phone Number":"Phone Number","Phone number":"Phone number","Please be sure to include any elements that will back up your complaint.":"Please be sure to include any elements that will back up your complaint.","Please check the error messages below:":"Please check the error messages below:","Please click one of the buttons below to try again or logout. You can safely log in again afterwards.":"Please click one of the buttons below to try again or logout. You can safely log in again afterwards.","Please feel free to contact our customer support team directly using the form below.":"Please feel free to contact our customer support team directly using the form below.","Please note that Cloud credit can't be refunded as stipulated in the Terms and Conditions contract. Consequently, if you no longer want to use a server, we recommend that you delete it as well as all the resources attached to it so that it stops consuming credit.
Your Cloud credit is valid for two years starting from the date it was last used. If the credit is not consumed within that two-year period, they will be automatically deleted as per our hosting contract.":"Please note that Cloud credit can't be refunded as stipulated in the Terms and Conditions contract. Consequently, if you no longer want to use a server, we recommend that you delete it as well as all the resources attached to it so that it stops consuming credit.
Your Cloud credit is valid for two years starting from the date it was last used. If the credit is not consumed within that two-year period, they will be automatically deleted as per our hosting contract.","Please provide a number":"Please provide a number","Please provide us with a detailed request, stipulating the relevant GDPR Articles.":"Please provide us with a detailed request, stipulating the relevant GDPR Articles.","Please try again at a later moment.":"Please try again later.","Please try to reload the page in a few moments.":"Please try reloading the page in a few moments.","Portfolio Migration":"Portfolio Migration","Portfolio Size":"Portfolio Size","Postal Address":"Postal Address","Predictable substitutions like '@' instead of 'a' don't help very much":"Predictable substitutions like '@' instead of 'a' don't help very much","Prepaid account":"Prepaid account","Press the down arrow key to interact with the calendar and\n select a date. Press the question mark key to get the keyboard shortcuts for changing dates.":"Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.","Previous page":"Previous page","Prices":"Prices","Prices / rates":"Prices / rates","Problem type":"Problem type","Problems logging in":"Problems logging in","Problems receiving email":"Problems receiving email","Problems sending email":"Problems sending email","Products & Services":"Products & Services","Profession":"Profession","Public site":"Home","Purchase":"Purchase","Rates":"Rates","Reasons why the content must be withdrawn":"Reasons why the content must be withdrawn","Recipient of the notification":"Recipient of the notification","Register with TMCH":"Register with TMCH","Register your trademark to the Trademark ClearingHouse database with Gandi. We take care about the complex part.":"Protect your trademark by registering it in the Trademark ClearingHouse (TMCH) database with Gandi.","Registered address":"Registered address","Remove field":"Remove the entry field","Renewal":"Renewal","Report abuse":"Report abuse","Representative":"Representative","Reseller":"Reseller","Reseller Request":"Reseller Request","Return to homepage":"Return to homepage","Return to the date input field":"Return to the date input field","Reversed words aren't much harder to guess.":"Reversed words aren't much harder to guess.","Revocation":"Revocation","Right and left arrow keys":"Right and left arrow keys","Right of access (Article 15)":"Right of access (Article 15)","Right to data portability (Article 20)":"Right to data portability (Article 20)","Right to erasure (Article 17)":"Right to erasure (Article 17)","Right to object (Article 21)":"Right to object (Article 21)","Right to rectification (Article 16)":"Right to rectification (Article 16)","Right to restriction of processing (Article 18)":"Right to restriction of processing (Article 18)","Role":"Role","SSL Certificates":"SSL Certificates","Search":"Search","Search domains":"Search domains","See Documentation":"See Documentation","See Status":"See Status","See our documentation for details.":"See our documentation for details.","Select a category":"Select a category","Select a range":"Select a range","Select all rows":"Select all rows","Select an error message":"Select an error message","Select category":"Select category","Select row":"Select row","Select subject":"Select subject","Select the date in focus":"Select the date in focus","Select topic":"Select topic","Select type":"Select type","Select...":"Select...","Send":"Send","Send us a brief summary of your corporate needs. One of our Corporate Accounts managers will contact you shortly. \n\nFor technical support and help about managing your products, please use our [Customer Support form](%(url)s).":"Provide us with a brief summary of your corporate needs. One of our Corporate Account Managers will contact you shortly.\n\nFor technical support and help managing your products, please use our [customer support form](%(url)s).","Send us a brief summary of your reseller needs. \n\nFor technical support and help about managing your products, please use our [Customer Support form](%(url)s).":"Send us a brief summary of your reseller needs. \n\nFor technical support and help managing our products, please use our [Customer Support form](%(url)s).","Server and resource management, billing, FAQ.":"Server and resource management, billing, FAQ.","Server creation":"Server creation","Service momentarily unavailable":"Service momentarily unavailable","Sharing & Collaboration":"Sharing & Collaboration","Show":"Show","Show more":"Show more","Show password":"Show password","Simple Hosting":"Simple Hosting","So-so":"Ok","Sorry, an identification error occurred and we were unable to authenticate the server's response.":"Sorry, an identification error has occurred and we were unable to authenticate the server's response.","Sorry, an identification error occurred. This is probably a temporary error.":"Sorry, an identification error has occurred. This is likely just a temporary error.","Sort ascending":"Sort by ascending order","Sort descending":"Sort by descending order","Source Ip":"Source IP","Spam":"Spam","Status":"Status","Submit":"Submit","Success":"Success","Suggestions & Feedback":"Suggestions & Feedback","Suspicious \"hacked\"/phishing email":"Suspicious \"hacked\"/phishing email","Switch months":"Switch months","Target Ip":"Target IP","Technical":"Technical Contact","Thank you for contacting Gandi's Customer Care team":"Thank you for contacting Gandi's Customer Care team","Thank you for contacting Gandi's data protection team":"Thank you for contacting Gandi's data protection team","Thank you for contacting us":"Thank you for contacting us","Thank you for your report":"Thank you for your report","The Gandi logo":"The Gandi logo","The answering machine will provide you with the procedure to follow":"The answering machine will provide you with the procedure to follow","The chat tool requires accepting cookies.":"The chat tool requires accepting cookies.","The chat tool requires cookies to function properly. You can see the details of the cookies used in our privacy and cookie use policy.":"The chat tool requires cookies to function properly. You can see the details of the cookies used in our privacy and cookie use policy.","The fields with [[star:]] are mandatory":"The fields with [[star:]] are mandatory","The form will send your complaint to abuse@gandi.net":"The form will send your complaint to abuse@gandi.net","The requested page does not exist (or has been deleted).":"The requested page does not exist (or has been deleted).","This is a top-10 common password.":"This is one of the top 10 most used passwords.","This is a top-100 common password.":"This is one of the top 100 most used passwords.","This is a very common password.":"This is a very common password.","This is due to a malformed request, which could be a malicious attempt to hijack your session. We recommend that you log out as a precaution.":"This is due to a malformed request, which could be a malicious attempt to hijack your session. We recommend that you log out as a precaution.","This is similar to a commonly used password.":"This is similar to a commonly used password.","This service is currently unavailable.":"This service is currently unavailable.","Time of the attack":"Time of the attack","Tips":"Tips","To file an abuse complaint for a service provided by Gandi, you can:":"To file an abuse complaint for a service provided by Gandi, you can:","To keep your resources running, it is necessary that your Gandi Cloud Account has a positive balance.

If your balance is in the negative, and your servers are halted, you will need to add enough Gandi Cloud Account Credit to compensate for any negative balance due to services still being billed, but halted, in addition to an amount corresponding to how long you would like your Cloud resources to run.

For more on this, please consult our online documentation.":"To keep your resources running, it is necessary that your Gandi Cloud Account has a positive balance.

If your balance is in the negative, and your servers are halted, you will need to add enough Gandi Cloud Account Credit to compensate for any negative balance due to services still being billed, but halted, in addition to an amount corresponding to how long you would like your Cloud resources to run.

For more on this, please consult our online documentation.","To no longer pay for the renewal of your purchased gandimail mailboxes during domain renewal, you must \"release\" them by using the \"Release Mailbox\" option from the email page of your domain's admin.\n\nWe then refund to your prepaid account, the remaining amount that you paid for but did not use. You will also not be charged for their renewal during your domain renewal":"To no longer pay for the renewal of your purchased gandimail mailboxes during domain renewal, you must \"release\" them by using the \"Release Mailbox\" option from the email page of your domain's admin.\n\nWe then refund to your prepaid account, the remaining amount that you paid for but did not use. You will then no longer be charged for their renewal during your domain renewal","Transaction number":"Transaction number","Transfer":"Transfer","Try again":"Try again","Try using another internet connection, network, or retry with a better signal.":"Try using another internet connection, network, or retry with a better signal.","Type":"Type","URL in question":"URL in question","URL of the illegal content":"URL of the illegal content","Use a few words, avoid common phrases.":"Use a few words, avoid common phrases.","Use a longer keyboard pattern with more turns.":"Use a longer keyboard pattern with more turns.","Use form instead":"Use form instead","User account information, login, and security setings.":"User account information, login, and security settings.","Username (or handle)":"Username or classic Gandi handle","Warning":"Warning","Warning:":"Warning:","We are currently doing maintenance work on the service you requested.":"We are performing maintenance on the service you requested.","We are currently working on adding this feature. In the meantime, the only solution consists of creating a new server under the desired Gandi username or organization, and then reinstalling the services, followed by transferring the files via 'rsync' or 'scp' to the new server.":"We are currently working on adding this feature. In the meantime, the only solution consists of creating a new server under the desired Gandi username or organization, and then reinstalling the services, followed by transferring the files via 'rsync' or 'scp' to the new server.","We are still in the process of rolling out the new Cloud hosting on our Gandi v5 website, so there may be some features you are looking for and can't find. If this is the case, please use the form below to let us know what you are looking for or how we can help.":"We are still in the process of rolling out the new Cloud hosting on our Gandi v5 website, so there may be some features you are looking for and can't find. If this is the case, please use the form below to let us know what you are looking for or how we can help.","We can provide you with more personalized answers if you log into your account before using this form.":"We can provide you with more personalized answers if you log into your account before using this form.","We can provide you with more personalized answers if you log into your account before using this form. If you are a reseller, you will need it to select your reseller organization.":"We can provide you with more personalized answers if you log into your account before using this form. If you are a reseller, you will need it to select your reseller organization.","We don’t have any information to display here at this time.":"We don’t have any information to display here at this time.","We have received your complaint.":"We have received your complaint.","We proceed on a case-by-case basis, and perform the necessary actions that we deem necessary within the framework of current applicable law.":"We proceed on a case-by-case basis, and perform the necessary actions that we deem necessary within the framework of current applicable law.","We will get back to you as soon as possible.":"We will get back to you as soon as possible.","Weak":"Weak","Website":"Website","Website error at payment":"Website error at payment","Website installation, databases, logs, console, commands.":"Website installation, databases, logs, console, commands.","What email or webmail application are you using?":"What email or webmail application are you using?","What next?":"What next?","When or how did this problem start:":"When or how did this problem start?","When you migrate to the new offer, we convert the resources that you paid for on the old platform to an equivalent offer on the new one. If you encountered a problem during this migration, or need help understanding the conversion, please let us know below.":"When you migrate to the new service, we convert the resources that you paid for on the old platform to an equivalent on the new one. If you encountered a problem during this migration, or need help understanding the conversion, please let us know below.","Whois":"Whois","Write directly to abuse@gandi.net":"Write directly to abuse@gandi.net","Yes":"Yes","You are logged as **%(username)s**. [Change](%(relogin)s)":"You are logged in as **%(username)s**. [Change](%(relogin)s)","You are logged in.":"You are logged in.","You can also access status.gandi.net for more information about the current state of our plateform.":"You can also access status.gandi.net for more information about the current state of our platform.","You can see the status of our services 24/7":"You can see the status of our services 24/7","You may reply to this email with additional information or reply to this email if your issue has been resolved in the meantime.":"You may reply to this email with additional information, attached files, or if your issue has been resolved in the meantime. We can also provide you with instructions as to how to send us your documents in a gpg-encrypted mail if requested.","You seem to be offline":"You seem to be offline","You will soon receive a confirmation email containing a ticket number for your reference.":"You will soon receive a confirmation email containing a ticket number for your reference.","Your message to Gandi Corporate Services' team has been sent.":"Your message to Gandi Corporate Services' team has been sent.","Your payment has been rejected":"Your payment has been rejected","Your request has been sent to our DPO (Grant Thornton) and to our legal department. It will be processed as soon as possible, and at most within a month.":"Your request has been sent to our DPO and to our legal department. It will be processed as soon as possible, and at most within a month.","bill-cancel_info":"You have encountered the system called '3D Secure'.

Since October 2008, it has been mandatory to follow the '3D Secure' standard. It is used with the 'Verified by Visa' and 'MasterCard SecureCode' labels for online payments.

What is 3D Secure?

It is an additional control measure which asks the buyer to validate the transaction.

Your bank validates the transaction directly via the net with a method of their own (secret code, personal information, cheap reading box, etc...)

This new type of control insures that the buyer is indeed the holder of the Visa or MasterCard used for the purchase.

Please contact your bank in order to retrieve your personal code.

As a reminder, you can also use your credit card via the PayPal interface.","bill-check_info":"If they do not use checks, public bodies in France can settle their order via an alternative payment means.

You may issue your payment via the French state treasury chamber.

It is required to print your pro forma invoice from your account interface and present it to the treasury office of your city hall. They will issue the payment to the state treasury chamber on your behalf.

Important : The treasury officer must send a copy of the proforma with the payment. You can find more information on this process on this page","bill-method_info":"You can pay for your order at Gandi in several different ways. You can see these in detail on our payment page in our online documentation (new window).

","bill-prepaid_info":"To credit your prepaid account, begin by going to the admin of your desired account or organization and then click on \"billing\" in the navigation menu.

Then, from the Overview, click on \"Credit your prepaid account\", where you may add the amount to credit and the means of payment that you want to use to credit it.","bill-wire_info":"Please allow for up to a week for the reception and validation of an international bank transfer.

Note that your account will be automatically credited upon the receipt of your transfer. Do not forget to include the order transaction number in the comments field in the bank transfer form.","dn-buy_info":"To purchase your domain name at Gandi and see our prices, go to the domain page

\nIf you want to purchase a domain that is already registered, you may use the domain's whois information to contact the owner and ask if they would be interested in selling the domain. The encrypted email address used with our whois privacy service will forward your mail to them.

\nFor more information on registering domain names visit our domain creation page page in our online documentation.","dn-cost_info":"To understand our prices, it is important to first be aware that Gandi has several rate scales.

The total amount of orders that you have placed with Gandi, excluding tax, is automatically calculated over the last 12-month period. Your rate scale will change depending on the calculated amount.

You can use the drop-down menus on the upper right hand corner of our domain price list to see the effect of this.","dn-dns_info":"To change the domain's nameservers to those of your web host, begin by going to the domain's admin page.

Then, click on \"Nameservers\" in the navigation menu, and use the form that appears to specify your new DNS.","dn-handle_info":"To change the contacts of a domain, you need to log into your domain name, and then from the Domain Contacts section, click on “Edit” next to the contact that you want to change. On the form that appears, replace the existing information with the information of the person or entity that you want to be that particular contact for the domain. For more information on this, please see our online documentation.","dn-other_info":"You have selected the category \"Other\" to describe the issue you are having. Please note that we can't automatically suggest an answer to your question unless you use the form's question classification system. Of course, we will be happy to address your question personally, but it will be much easier (and faster) if you can tell us which general category your issue falls into.","dn-owner_info":"To change the owner of a domain name, go to the \"Domain Contacts\" section of the domain's admin, and in the Owner's contact area, click \"Change\" to start the process. See our step-by-step guide on changing a domain's owner for more info.","dn-redir_info":"Does your domain forward with the www but not without? Or the contrary? You need to set up two web forwarding addresses for both to work: one for the domain with the www subdomain, and one without.","dn-renw_info":"To renew a domain name, go to the Domain page of the organization that owns the domain. Then, select the domain to renew and click the \"Renew\" button or click on the domain and from the \"Overview\" page, click \"Renew\" to start the process. For step-by-step instructions on how to renew your domain, visit the Domain name renewal page in our documentation.","dn-trans_info":"Did you get an error message with your transfer request? You can see the list of transfer errors and their solutions in our documentation.

To launch a transfer a domain name to Gandi, go to our domain name transfer page.

Follow the procedure described, and proceed to checkout.

You may also wish consult the step-by-step guide on how to transfer a domain name to Gandi.","dn-whois_info":"While it is not possible to hide your name in the whois, except for certain extensions where privacy is handled by the registry, you can hide your email and street addresses for your domains in the public whois database.

To do this, go to the domain's \"Domain Contact\" page, and edit the contact information for the one you want to hide, by using the \"Data obfuscated\" toggle switch.","dn-zone_info":"Modifications that you make to your DNS records on our new website are only taken into effect if your domain is using our LiveDNS. To see how to switch to our LiveDNS, please see our step-by-step instructions in our wiki.","help_faq_answer_1":"

\nGandi has a new website, and an old website: each one has its own unique logins and passwords.\n

\nWhen you log into our new website (https://www.gandi.net), you must use the username and password that you chose for our new website when you created your account or performed the migration process.\n

\nYou CAN NOT log into the new website with the old website (https://v4.gandi.net) handle and password. Doing so will launch the account migration/activation process.\n

\nLearn more about this in our documentation.\n

","help_faq_answer_2":"

\nIf you just finished an owner change or transfer of a domain to Gandi, but cannot see your domain name in your list of domains, this is most likely because you did not yet accept the invitation email.\n

\nThis step is important because it tells us what account you will use to view and manage the domain.\n

\nPlease check the inbox of the email address used for the domain's owner for a mail that has a subject starting with: \"Invitation to manage\" and follow the instructions.\n

\nAfter you complete this step, you will see your domain name.\n

\nLearn more about this in our documentation.\n

","help_faq_answer_3":"

\nWe only launch orders once we have confirmed that the payment has cleared (see the usual delays)\n

\nThen, depending on the nature of your order, it may require some additional action, or be subject to normal registry delays. \n

\nYou can follow the progress of your order directly from your account:\n

see how to follow the progress of your domain creation\n
see how to follow the progress of your domain transfer\n

\nThere are a couple of ways that you can link your domain to your website:\n

\nWeb Forwarding: If you just want to redirect visitors from your domain or an address on your domain to an existing website (see how)\n
\nDNS Records: If you built a website using a website builder (CMS) and are told you need to update your zone file or DNS records at your registrar to point to their servers (see how).\n
\nNameservers: If your website is being hosted at a web host who provides you with some nameservers that you are told that you need to update (see how).\n

\nPlease keep in mind that none of the above are immediate. It takes time for the internet to be updated with the new information. Please allow for up to 24 hours before testing and contacting support as usually you just need to wait for your changes to take effect.\n

GandiMail settings page

a Gandi email mailbox

webmail

on our support wiki

account page

see our documentation

send us the email change request by form

https://account.gandi.net/

\nTo Deactivate two-factor authentication on your account:\n

fill out Gandi's Secondary Security Deactivation form,
send an email to domain2-en@support.gandi.net, and include the completed form as a .pdf, .png, or .jpg attachment, along with a copy of your legal photo ID.
Our support team will reply to your mail about your request shortly thereafter.

\nTo Activate two-factor authentication on your account:\n
\n

Go to your user's account settings page and click on \"Security\",
from there, you will see a \"Two-factor authentication\" toggle switch. Choose \"Yes\" to enable and start the process to activate it.

Linking the domain name to your instance allows accessing content hosted on your Simple Hosting instance via your domain. For this, it is necessary to modify the DNS records that your domain name uses.

There are several ways to configure your domain name depending on whether or not it uses Gandi's classic DNS or LiveDNS or those of a third party. however, if you use Gandi's LiveDNS, then the DNS records can be automatically updated when the site is added to the instance, or at a later time if it is not already the case.

To see how to link the site on your instance to your domain, see our documentation.

If your Simple Hosting subscription is not with a yearly commitment, you can cancel your Simple Hosting subscription at any time and have the remaining time that you paid for refunded to your prepaid account. To do this, select the instance in question, and then chose \"Delete\" in its navigation menu.

Note that the deletion of an instance is permanent. Please be sure to back up your data before deletion if necessary.","shs-change-owner_info":"It is currently not possible to change the owner of a simple hosting instance.","shs-db_info":"

For documentation on the databases provided with your instances, as well as common operations (how to access, import/export etc.) please see the details in our documentation.

/www.example.com/htdocs/

our online documentation

The renewal of your Simple Hosting instance is done via Gandi's website from the instance's \"Overview\" page. You will find the renew button towards the bottom of the page.

For information on how to renew your instance, please see our documentation.

WARNING:

for all instances that were migrated from FR-SD2 to the new datacenters

our Wiki

www.example.com