They were friendly, helpful and professional, from the time they came to measure and build the template, to looking at options in their showroom. I really liked that they gave us pricing on options above and below what we were thinking and advice on the pros and cons of the options. In the end, their advice helped us to choose an upgraded option (Cambria) over the granite we were looking at, because our intent to use the place as a rental, and it's lower maintenance for only a slight increase in price. The installation was quick and professional and it looks fabulous. We did receive lower quotes for the job, but ultimately, it was clear to us that they really knew what they were doing, and the advice and service was worth it to us to pay just a little bit more.