I don't like being the first negative review for Bay Easy but my project with Ofer (the owner) was a complete nightmare! First off, when Ofer came to my house to give me an estimate I directly asked him if he used subcontractors. I specifically wanted a company that minimized subcontractors (there are contractors who really do employ their own crews). Ofer said he didn't use subcontractors and that the crew was "all his guys". That ended up being a lie because Ofer hired a subcontractor who in turn hired another subcontractor. The first level subcontractor/project manager that Ofer hired had a suspended license and was working illegally, which Ofer negligently failed to background check. This subcontractor was so lazy and constantly lied. He didn't order materials which significantly delayed my project. The original project also included countertops and the installation of three doors. However, since nothing was ordered, I ended up having to cut these items out of my project. Also, because the subcontractor/project manager did nothing, I ended up being the project manager for my own project! The whole point of hiring a general contractor is so that they do the project for you not that I do everything myself. Why would I pay Bay Easy a mark up to do nothing? Also, I found out later that I was being charged outrageous fees. For example, they ordered a door from Home Depot for $230 but tried to charge me $900 for it (material alone)! There was no way I was paying this. Always ask for receipts...it is your right as a homeowner. Now I wonder what else I was overcharged for that I didn't catch. I complained to Ofer mid way through the project about the subcontractor/project manager and Ofer assured me that he would take care of it. Ofer didn't fix the problem or pull the subcontractor off my project. Furthermore, after I signed the contract in late October and gave Ofer my first payment, I never saw Ofer again. He didn't come by the house to check on the progress, even when I complained about mismanagement and severe delays. If I spoke to Ofer, he was usually asking for money. Ofer promised that my project would be completed by Thanksgiving (4 weeks duration), but by mid December, I just couldn't handle all the inefficiencies and had to fire Bay Easy. Even after I terminated my contract with Bay Easy and paid in full, the subcontractor that Ofer hired was sending me threats and saying that he was going to put a lien on my house! My stress and anxiety levels were through the roof! Now I am left with no doors, finding new contractors, and trying to forget this traumatizing experience. Yes, it was that horrible! To be fair to Ofer, the subcontractor he hired caused a lot of problems, but at the end of the day Ofer is responsible. Bay Easy is his company. I do want to note that Cindy (office manager) was amazing at helping me terminate the contract and deal with the unprofessional antics of the subcontractor.