About support entitlements
People with support entitlements for your enterprise account can use the support portal to open, view, and comment on support tickets associated with the enterprise account.
Enterprise owners and billing managers automatically have a support entitlement. Enterprise owners can add support entitlements to members of organizations owned by their enterprise account.
Adding a support entitlement to an enterprise member
Note: After you add a support entitlement, the enterprise member may need to sign out and sign in again to manage tickets.
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No canto superior direito de GitHub, clique na sua foto de perfil e, em seguida, clique em Suas empresas.
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Na lista de empresas, clique na empresa que você deseja visualizar.
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Na barra lateral da conta corporativa, clique em Settings.
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Under "Settings", click Support.
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Under "Add support member", start typing the name or username of the person you want to give a support entitlement. Click their name in the list of matches.
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Click Add support entitlement.
Removing a support entitlement from an enterprise member
You can remove a support entitlement from an enterprise member. You cannot remove a support entitlement from enterprise owners or billing managers.
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No canto superior direito de GitHub, clique na sua foto de perfil e, em seguida, clique em Suas empresas.
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Na lista de empresas, clique na empresa que você deseja visualizar.
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Na barra lateral da conta corporativa, clique em Settings.
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In the sidebar under "Settings", click Support.
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Under "Support members", to the right of the person you want to remove a support entitlement from, click .
