Awesomely professional service
The support incident was a somewhat complicated endeavour as it involved two accounts of which I was not the owner of either, and a dispute between account holders (one was acting as the webmaster to another).
I dealt with Ionut and they were able to navigate the difficulties and retain an informative and professional conversation with myself whilst retaining the confidentiality of the account holders in question.
Based on this experience I have opened my own account and am going to transfer my domains across to Gandi.net
Date of experience: May 24, 2021
Reply from Gandi.net
Hello Drew,
We really appreciate you took time shared your experience with our service. Rest assured that your encouraging message has been shared with all of Gandi's Customer Support team, and in particular with Ionut.
As always, we remain at your disposal for any new support request you may have.
Thanks again and have a nice day! :-)
—Giovanna