I called on a Tuesday after we found our 5th baby rat snake in our (finished) basement -- but the earliest their snake guy could come was Friday. So while we waited I did everything I could think of -- filling crevices, replacing grilles over dryer vents, putting up glue traps, etc. We had one more snake, but the by the time the guy came we hadn't seen one in 2 days. Nevertheless, he did a VERY thorough and knowledgeable circuit of the whole inside and outside of the house, checking for points of ingress, evidence of other pests, and providing lots of information about how to deal with this kind of thing. Turns out I had done virtually everything he would have either recommended or done himself, and there was not much for him to do. Therefore this qualified as a free consultation. He gave me a handful more of glue traps from his truck, and that was that. I would definitely use them again in a similar situation, although I would hope in a real emergency that they could come sooner than 3-4 days. The young man was clearly extremely knowledgeable about snakes and other wildlife.