Nearby Sauna Repair in Ashburn

Recent Review: Unfortunately, we had a sauna that came with our home that we do not have any additional information on. The company found that a fuse was missing but without a manual could not tell us which fuse we need. I did have to call them several times just to get a response. However, I do appreciate not being charged, given no further work could be completed.

Recent Review: Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above.

Business Description: We are an award-winning dealer for HotSpring Spas, Finnleo Saunas and Endless Pools Swim Spas in Washington DC metro area. We are a full service hot tub, sauna, and swim spa dealer with 2 convenient locations in Fairfax, VA and Clarksburg, MD. We invite you to step into the showroom nearest you for a complete hot tub and backyard consultation from one of our low-pressure, knowledgeable sales consultants. Let one of our talented and helpful associates find you the perfect spa or sauna for your family and your backyard. We care about your wants and needs. We are your friends in the hot tub business!