• Resolved lychee128

    (@lychee128)


    Hi,

    I am currently using v1.7.3 and have no problem. Whenever I upgrade to the latest version of the plugin (v2.1.0) from within the dashboard, my website becomes extremely unresponsive and/or hangs.

    The only variation is upgrading the plugin because if I restore my server to an image just before upgrading your plugin, everything is ok again.

    The only difference between the working and non-working versions of my WordPress site is your plugin upgrading from 1.7.3 to 2.1.0.

    I am using WordPress 5.7.2 on Ubuntu 16.04 with MySQL 6.7.29 and PHP 7.4. It’s an

    Are there any known issues with 2.0.1 and other plugins?

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Faiyaz Alam

    (@faiyazalam)

    @lychee128 There are no known issues so far. Can you please try 2.0.1 on a fresh WordPress setup on the same server and let me know if there is any issue.?

    Thread Starter lychee128

    (@lychee128)

    Do you mean reinstall WordPress 5.7.2 over my existing web site with the plugins I am currently using? Or reinstall WordPress with vanilla settings and then load your plugin?

    Plugin Author Faiyaz Alam

    (@faiyazalam)

    @lychee128 You can install a fresh WordPress on your any server with all the plugins and theme. Just make sure the server configuration should be exactly same as your production server. Do not do anything on your current live website.

    Thread Starter lychee128

    (@lychee128)

    Hi,

    I reinstalled a new WordPress site on a new server (with virtually the same hardware config) and installed my original plugins plus yours at v2.1.0 and no issues. This is a bare site with no content.

    I then restored my settings from my production site using Duplicator Pro (which essentially restores my WordPress database and plugins), which gives my original site but with content and your plugin at 1.7.3.

    When I update your plugin to 2.1.0, my site becomes unresponsive again. However, when I manually disable your plug-in (just logging in as root and moving your plugin to a temp folder), my site works fine again.

    Not sure what’s going on. Perhaps the tables or fields from your plugin got corrupted? There’s no issue if your plugin is not active.

    Is there a way to drop all the tables created by your plugin and completely uninstall everything from 1.7.3? Then I can do a new install of v2.1.0?

    Thanks.

    Plugin Author Faiyaz Alam

    (@faiyazalam)

    @lychee128 How many records are there in the tables “{prefix}_fa_user_logins” and “{prefix}_user_meta”?. You can delete (uninstall) the plugin from admin dashboard. It will delete all the plugin tables and metadata automatically. For more information you can check the file user-login-history/uninstall.php.

    Thread Starter lychee128

    (@lychee128)

    Hi,

    There are 807,824 rows in the _fa_user_logins table, and 126 rows in the _usermeta table.

    This is not a very active site so not sure why there are so many rows in the _user_logins table.

    In any event, when I deleted the plugin and then reinstalled, it works ok.

    Is there a way to export my data first and then import it back after I reinstall so I don’t lose my current data?

    Thanks.

    Plugin Author Faiyaz Alam

    (@faiyazalam)

    @lychee128 If there are a lot of failed login records, it might be because of brute force attack. There is no in-built solution in the plugin to migrate data. You have to do this manually or via custom code.

    Thread Starter lychee128

    (@lychee128)

    Ok, thanks. Not sure why the upgrade didn’t work. But uninstalling 1.7.3 first and deleting the custom tables and then doing a fresh install of 2.1.0 on my existing production server worked fine. Performance is same as before.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Web site hangs after upgrading from v1.7.3 to v2.1.0’ is closed to new replies.