London office

infra

Site Reliability Engineer (Remote Ok)

MyBuilder.com helps homeowners find reliable tradespeople through the power of online reviews. We’re a market leader in the UK and are part of IAC, a well known New York based internet group (Vimeo, Match.com, Tinder, HomeAdvisor, etc.)

Our headquarters in Clerkenwell reflect our unique culture: we have an amazing office bar, guitars, a drum kit, a bike mechanic workstation, extensive library and a rotating food team who make lunch for everyone. It’s a fun place to be and that’s mainly because everyone in the team believes in the mission and is seriously good at what they do.

The role

We want to work with people who are curious, honest, courageous and passionate - if that sounds like you and you want to work for an innovative, successful web business helping homeowners to find reliable tradespeople, then you may have found a new home.

Responsibilities

  • Maintain production services through measuring and monitoring availability, latency and overall system health.
  • Scale systems through automation.
  • Spend at least 50% of your time on development efforts that improve reliability, monitoring, performance and velocity.
  • Practice sustainable incident response and blameless postmortems.
  • Not be afraid to contribute changes back to the Software engineering team to improve the systems.
  • Managing the delivery pipeline into production.

Our infrastructure is hosted entirely on the AWS platform using many of their services. We are currently considering options for the next level of our platform.

Our current main technology stack is:

  • Provisioned via Puppet and Terraform
  • Debian (running on EC2)
  • PostgreSQL (managed by RDS)
  • Jenkins
  • Apache, Nginx
  • CloudFront (dynamic/static content delivery)
  • Varnish
  • Kong
  • ElastiCache
  • PHP 7.4 and ReactJS
  • Lambda

We have contributed to the open source community building a configuration management tool for Kong as well as Puppet modules.

We use Datadog extensively for monitoring and logging.

The right person

We are looking for people who care about good craftsmanship, who strive to improve themselves, their code and the workplace.

This is not a job for a someone new to software development or operations. It takes years of experience to be able to quickly troubleshoot operational problems while thinking of the bigger picture in the areas and tools we can build to improve our metrics.

You should be the type of person that wants to automate the job you do today to give you a more interesting job tomorrow.

Why you’ll enjoy working at MyBuilder

Engineering, Product and Design work together at MyBuilder, using agile processes in a highly collaborative environment with blurred lines between these disciplines. We have a large and complex product with more interesting challenges to solve than we have time to tackle.

We have daily check-ins for departments and project teams. We problem solve on paper, whiteboards and in Sketch. We prototype in the browser, deploy only when ready, and split test as much as possible with genuine users. We’re a small but growing team meaning you’ll have the opportunity to have a direct impact on a large scale product.

We offer all our employees the option to work remotely, in the office or hybrid, with a generous office allowance to help with travel costs. Whichever option you choose, we’ll give you a laptop with all the kit you need to work hybrid. You’ll also get to spend quality time with your colleagues and meet your manager 1:1 on monthly office days.

We’ll set you up with a shiny new laptop and all the kit to get you up and running. As part of a close-knit team, you’ll benefit from regular peer support and feedback to help you succeed and progress in your role at MyBuilder. Most importantly, you’ll be in great company, surrounded by a world class team on a mission to make the world a better place, one project at a time. We’ll also add:

  • 33 days holiday (including bank holidays) + 1 extra day every year
  • 5% employer pension contribution
  • Comprehensive private medical insurance with AXA
  • Routine treatments health cash plan
  • Enhanced parental leave
  • Flexible working options
  • Office travel allowance
  • Subsidised office lunch
  • Annual personal development grant + days off
  • Generous new hire referral bonus

Read more about life at MyBuilder on the Product/Tech team and explore our company values to find out what makes us tick.

Place of work

We give everyone the choice of being remote (with a day or two a month in the office), Hybrid (2 days a week in office) or fully office based.

How to apply

Write to us and tell us why this is the role for you.

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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, or marital status.

Found your perfect fit?

If this role excites you, send your CV and tell us why you want to work at MyBuilder. No copy and paste cover letters please, they make us sad.

Apply now

Apply for this position

If this role excites you, complete an application and tell us why you want to work at MyBuilder.

Apply now

About the Infra Team

At MyBuilder, we believe strongly in good quality code, a craftsperson attitude to engineering our code and systems, and continuous learning and improvements. Our systems have developed our own knowledge and experience, and we constantly evolve our tech to match the needs of the business.
If you want to learn more, visit the tech team page and have a look at our tech blog.

Our London Office

Our London office is in the heart of Dickensian Clerkenwell, a short hop from Farringdon station amid some of the best pubs, restaurants and coffee shops in London. Exmouth Market is on our doorstep, but if you just want to hang out in the office, that’s fine too - we have two floors stuffed with high-end tech, an espresso machine, fridges packed with snacks and drinks, and lots of games to play.