Contacting the Webmasters

This site is maintained by a team of volunteers who are constantly trying to improve it. We are all GIMP users and some of us are also GIMP developers. If you have a question or a comment about GIMP, we will do our best to help you. However, we get a lot of mail and we may not be able to answer all queries. The best way to get support is to post your questions and comments to one of the mailing lists or IRC channels, or to the GIMP newsgroup (comp.graphics.apps.gimp).

If you have a problem with GIMP and you think that you have found a bug or if you would like to suggest a new feature, you can also take a look at our bugs page. Your problem may have been reported or solved already, so please search and browse for existing reports first.

If you have the feeling that your report will require (longer) discussion - this is true for most feature requests - then you should bring this topic up on the gimp-developer mailing list first.

Problems on this web site?

If you detected a problem on one of our pages, such as a broken link or some incorrect information, please use GNOME Gitlab to submit a bug report for this web site. Several GIMP contributors are keeping an eye on the bug database regularly so this is probably the best way to tell us about these problems and to get a timely response.

You can also subscribe to the gimp-web mailing list and then submit your improvement proposals to the list.

Download mirrors

You can also use GNOME Gitlab to notify us if a mirror of download.gimp.org is gone or if a new one has recently been added. If you want to set up a new mirror, you may want to use one of the existing rsync mirrors to update your server. Please include the country of your server in the summary of the bug.

Some hints on the server setup:

  • Please try to offer at least HTTPS access, and if possible also FTP and rsync access
  • Check that all README files are present
  • Check that README, MIRRORS, *.md5, SHA256SUMS and SHA512SUMS files are sent as text/plain
  • Configure directory listings to use version sort

The size of the data as seen on https://download.gimp.org/pub/ is currently around 4.1 GiB, with gimp and gtk subdirectories amounting to about 3.4 GiB. New releases are uploaded some time before the announcement is made, so syncing every few days should be sufficient.

You will see lots of partial requests for pieces of files, especially after new releases - this is mostly torrent clients picking up pieces from web seeds.

Last resort

If you want to contact us by e-mail, then post to the gimp-developer mailing list.