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Say hello to Forrester Decisions.
#BoldDecisionspic.twitter.com/BIuQcVgMbmIntroducing our new portfolio of research servicesForrester Decisions helps executives and their teams — across technology, customer experience, marketing, sales, and product management — plan and pursue their most pressing priorities.Thanks. Twitter will use this to make your timeline better. UndoUndo -
No, it's not NPS, CSAT, or even Forrester's CX Index! It’s:
https://forr.com/35hp3a1
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There’s only one
#CX metric that matters to your c-suite...can you guess what it is?Show this threadThanks. Twitter will use this to make your timeline better. UndoUndo -
Another great blog is by
@martinjohngill on employee well-being + motivationhttps://forr.com/3iGNnK4
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It can be hard to stay motivated on Mondays
What are some ways you stay energized for the week ahead?
#MondayMotivationThanks. Twitter will use this to make your timeline better. UndoUndo -
And the answer is...2 days a week, your sellers are faced with paperwork instead of opportunities!
https://twitter.com/forrester/status/1403089992558260225 …
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What orgs need to do on the
#ForresterPodcast via@david_kjohnson +@Thomas_Hussonhttps://forr.com/3geY8BZ
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Remote working = higher risk of employees feeling isolated, which is one of the top predictors of employee burnout
pic.twitter.com/I2bNNcjnWp
The Pandemic’s Lasting Impact On Employee EngagementShow this threadThanks. Twitter will use this to make your timeline better. UndoUndo -
In total, how much time do you think sellers waste on non-selling activities?
#CSO#SalesEnablementThanks. Twitter will use this to make your timeline better. UndoUndo -
#Marketing leaders: when's the last time you experienced an “ambush” in the board room?@JenniferRRouse has some tipshttps://forr.com/3g8Vdun
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We’ve created this resource hub to help leaders bring their
#sustainability initiatives to the forefront of their strategy.https://forr.com/3wk7C4BThanks. Twitter will use this to make your timeline better. UndoUndo -
Are you struggling to secure buy-in for your
#CX initiatives? Start with a business case that tells a compelling financial story. Learn how in this step-by-step guide.https://forr.com/3waCgx4Thanks. Twitter will use this to make your timeline better. UndoUndo -
We’ve all had to make compromises. Instead of changing everything, try this: ✓Change a team’s behavior ✓Get a smaller project funded ✓Get 1 or part of a project done
#ForrCX@ahhoganpic.twitter.com/p2nukX70O3Thanks. Twitter will use this to make your timeline better. UndoUndo -
Businesses, customers, and employees win when companies create inclusive experiences.
#ForrCX@ginabhawalkarpic.twitter.com/GrQg79OkFCThanks. Twitter will use this to make your timeline better. UndoUndo -
Forrester Retweeted
THE BEST experience
#duelingpianos#ForrCX @forresterpic.twitter.com/Pf4skJadVQThanks. Twitter will use this to make your timeline better. UndoUndo -
We agree, Sonali! Jammin' out at
#ForrCXhttps://twitter.com/SParanawitane/status/1402678996660277253 …pic.twitter.com/mNDdEKrVgl
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You need all of these people for the perfect CSI team:
The CX Leader
The Data Wrangler
The Data Scientist
The Design Researcher
The CX Analyst
#ForrCX@bcpurcellThanks. Twitter will use this to make your timeline better. UndoUndo -
@bcpurcell proving that CX is cool at#ForrCX.https://twitter.com/lauraramos/status/1402659692350828550 …Thanks. Twitter will use this to make your timeline better. UndoUndo -
Who would be in your “CSI” team?
#ForrCXpic.twitter.com/8dV94S3aHRThanks. Twitter will use this to make your timeline better. UndoUndo -
Don't forget — check out our new, unified offering that helps you conquer your CX priorities + deliver results. Meet with an expert at The
#ForrCX Forrester Hub.pic.twitter.com/e0VLMdwJGtThanks. Twitter will use this to make your timeline better. UndoUndo -
Forrester Retweeted
@Forrester Outlines Six#CX Priorities on Day 2 of CX North America#ForrCX https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=147319#.YL_PV3vlKD0.twitter …#crm#custserv#customerservice#customerexperienceThanks. Twitter will use this to make your timeline better. UndoUndo
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