The virtual enterprise: Six ways modern businesses can become more open and agile
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How a data driven customer experience puts automakers in the driver’s seat
A visit to an automotive dealership has traditionally served as the cornerstone of the customer ...
by Russell Gowers | June 2, 2021
Four steps to build a more transparent and resilient supply chain through risk management
Today’s supply chains are high-performing, globalized machines. With leaner supply chain ...
by Nicole Zimmerman | May 20, 2021
Four ways insurance companies are improving their customer experience
Today’s most successful companies build their entire business around the customer. And for the...
by Yoann Michaux | May 18, 2021
Are internal processes blocking your customer experience success?
Business is always changing. Frequent market disruptions make it easy to get lost in the constant ...
by IBM Services | May 7, 2021
Sound as a new data source for industry 4.0
The inflection in a voice tells us how someone is feeling. The rattle in a car reminds us something needs to be checked...
by Nancy Greco | May 3, 2021
How sustainable supply chains help businesses—and our planet—thrive
Businesses cannot succeed in societies that are failing. There have been many lessons learned from ...
by Sheri Hinish | April 30, 2021
3 ways IT leaders drive digital transformation and innovation at scale
If the COVID-19 pandemic made one thing abundantly clear, it was that innovation and transformation ...
by IBM Services | April 20, 2021
Talent acquisition leaders identify the challenges of hiring in a post-pandemic world
With reduced recruiting levels and the need to deliver a more resilient workforce, the job of talent...
by IBM Services | April 12, 2021
How to make your organization digitally resilient to convert crisis into opportunity
Truly intelligent workflows will not only predict what needs to be done but also act based on AI and...
by Tom Woodham | April 6, 2021
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