Square US Status

Square status - United States

All Systems Operational

Payment Acceptance Operational

Money & Transfers Operational

Developer Services Operational

eCommerce Operational

Appointments Operational

Customer Management Operational

Team Management Operational

Square Website Operational

Account Creation Operational

Square Kitchen Display System Operational

Risk Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2021

No incidents reported today.

May 19, 2021

No incidents reported.

May 18, 2021

No incidents reported.

May 17, 2021

No incidents reported.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

Performance Issues: Multiple Services

Resolved - All services have fully recovered.

Apologies for the disruption and thank you for your patience with us today.
May 13, 17:24 PDT

Monitoring - We're seeing services begin to recover.

We will continue to monitor the issue and be back with a final update shortly.
May 13, 16:55 PDT

Update - We are continuing to work on a fix for this issue.
May 13, 16:53 PDT

Update - We've identified that multiple of our services are currently impacted by this access error.
May 13, 16:47 PDT

Identified - We've identified an error that may be preventing access to the Square Appointments app and dashboard.

Our Engineers are working quickly to implement a fix. We'll be back with an update shortly.
May 13, 16:38 PDT

May 12, 2021

Performance Issues: Risk Manager

Resolved - Risk Manager is back up and running normally. Thanks for your patience as we’ve worked on fixing this issue, and sincere apologies for any inconvenience.
May 12, 19:46 PDT

Monitoring - Risk Manager should be up and available again now. We’ll continue to monitor the service to ensure there are no more issues, and will be back with a final update. Thanks for sticking with us.
May 12, 19:37 PDT

Identified - Our engineering team have identified the root cause of the issue impacting Risk Manager, and are working to implement a fix. Apologies for the trouble today - we will be back with another update shortly.
May 12, 19:06 PDT

Investigating - Our team are currently investigating an issue where the Risk Manager tool is failing to load from the Online Dashboard. We'll be back with further updates shortly, thanks for your patience and apologies for the inconvenience in the meantime!
May 12, 18:33 PDT

Performance Issues: Appointments Login

Resolved - The issues impacting Appointments logins from yesterday have been resolved.

Once again, we appreciate your patience while we worked through these issues and sincerely apologize for the trouble.
May 12, 08:43 PDT

Monitoring - Good news! Our team has implemented a fix for the issues impacting Appointments logins on iOS and Android devices. Any sellers who are still experiencing a delay with the login page can reinstall the app to help the page load.

Apologies for the trouble today. We'll post a final update once this has been fully resolved.
May 11, 14:59 PDT

Identified - Our team has identified the root cause of the issues impacting Appointments logins. They're working diligently to implement a fix and as soon as they do, we'll share another update.

Thanks again for your patience.
May 11, 12:06 PDT

Investigating - We're currently fielding reported issues with the Appointments login on iOS and Android devices. The app continues to load when sellers are attempting to login. As a workaround, the Appointments calendar can be accessed through the online Dashboard.

We appreciate your patience as we work through these issues.
May 11, 09:33 PDT

May 11, 2021

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

Square Card: Delayed Balance

Resolved - The issues impacting Square Card Balances is fully resolved. We apologize for the disruption and thank you for your patience.
May 7, 18:37 PDT

Monitoring - We’re starting to see Square Card Balances recover and we’ll continue monitoring until the issue is fully resolved.
May 7, 16:25 PDT

Identified - Our Team has identified the root cause related to delayed Square Card balances and is working to bring them back up to speed.

We understand how important it is for your funds to be available right away and we appreciate your patience as we work towards a resolution.
May 7, 15:29 PDT

Investigating - We're currently fielding reports of Square Card balances being delayed.

Our Engineering teams are looking into this issue. We will be back when we have more information to share.
May 7, 15:00 PDT

May 6, 2021

No incidents reported.