Roof Leak Repair in Ashburn

Leaks of this nature are hard to pinpoint. Company provided work and guaranteed it. Leak was not completely stopped and company promptly returned. Did additional work at no additional cost and leak was completely stopped.

Went great. The technician found that it wasn't a roof leak,but a leak in our 10 year old siding near the roof.

Found a leak. They found my theory to be correct on where the leak was and replaced some gaskets and nails. The leak stopped. Also gave a quote on a replacement. Would hire again.

They came out within two days to fix a leak in my roof.  The leak was coming from a seal around a vent in my roof.  It was fixed quickly and no more leaking.

Leak was fixed and everything went well. Technician was very friendly and found the leak quickly and sealed it. He even cleaned the gutters for a little extra money.

It is still leaking. There was no additional charges. They were supposed to fix the leak and it is still leaking. They were paid to fix the leak. They came out but there is still a leak. There was no follow up call. There was no "Is everything okay?" nothing.

They came out within a couple hours of us discovering a leak. They quickly identified the problem and quickly fixed it, ahead of more storms and more leaking! They are prompt, effective and great to work with!

Repaired leaks in roof for three properties.  Provided a great service in resolving the leaks to my properties.

showed up on time to look for cause of leak showed up on time to repair leak very professional

The contractor was very thorough. Unfortunately I cannot recall the technician's name, but he was very thorough, and also pointed out that my gutters had some debris - despite my cleaning them late November (thanks to weird DC area fall temparatures causing most leaves to fall only by December!).

Central came by after a heavy rain caused a leak into the house by a window. He came on time, found the leak immediately, sealed it in about 5 minutes. $100 was pretty steep for so little work, but we were relieved, since another company had been unable to stop the leak. If the roof leaks during the next heavy rain, I will revise this report.

The staff of this company is very professional, and the management is very responsible. Even after more than a year of the completion of the new roof they came to inspect the roof because the tenant complained leak on the ceiling. The checkup of the leak was free of charge. The result was the new roof is perfect which made us so happy.

I highly recommend JW Home Improvement. From their call center to their repairmen, they are highly professional & do an excellent job.

I called for assistance to fix a leak in the roof affecting the master bedroom.  I explained my problem and location of the leak.  They responded the next day early in the morning and within hours my roof was repaired. When it rained the following days the leak was gone. Quick efficient and professional.

I love this company so much, I keep coming back and refer them to anyone in need of roofing work. Unexpectedly there was a leak coming from my roof, I called CS1 and they were out as soon as the weather cleared. The employee that came to my home was wearing PPE and made me feel safe, especially during this pandemic. He went straight to work, found the problem, and fixed it. It is so great having a company that you can depend on.

They couldn't have been more responsive or helpful. Customer satisfaction was clearly their top priority. It was literally some of the best customer service I have ever experienced! I could not recommend them more!

Their fix was very effective and stopped the leaking completely. We have had rain a few times since the fix, and there has not been any leaking!

Had them come out for roof check, as we had mildew in garage and possible leak. Rigo was prossesional, excellent and honest. Told as we did not have a leak after all. Appreciate the honesty as we were not charged. Would use them next time I have a possible leak.

Examined the entire roof and when we pointed out spot that has leaked in the past, patched up spot. We have not had any leaks since.

I had a leak around my chimney coming through my rec room ceiling. The worker arrived sooner than expected, fixed the leak by replacing the flashing and some shingles, cleaned up and gone so fast and efficient. We have had several heavy rains since the repair ---- and I have no more leaks!! Yay. Highly recommend this company for future work. Very honest, dependable and efficient! They saved my house. Thank you. Carol W.