Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 2) (ovh-fr-2.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform.sh has scheduled a maintenance window in the Europe (Germany) (de-2.platform.sh)
region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 7, 15:56 UTC
We will be performing maintenance in the North America (CA-1, US-3) regions to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on May 5, 22:36 UTC
We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on May 6, 18:43 UTC
Platform.sh has scheduled a maintenance window in the Europe (West 4) (eu-4.platform.sh)
region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 7, 14:56 UTC
Platform.sh has scheduled a maintenance window in Europe (West 4) (eu-4.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 5, 22:59 UTC
Platform.sh has scheduled a maintenance window in the Europe (Germany) (de-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 7, 15:09 UTC
Platform.sh has scheduled a maintenance window in the Europe (West 2) (eu-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 5, 23:03 UTC
Platform.sh has scheduled a maintenance window in the USA-3 (West 2) (us-3.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on May 5, 23:06 UTC
Past Incidents
May 9, 2021

No incidents reported today.

May 8, 2021

No incidents reported.

May 7, 2021
Completed - The scheduled maintenance has been completed.
May 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA-4 (East 1) (us-4.platform.sh)
region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
May 6, 18:52 UTC
Completed - The scheduled maintenance has been completed.
May 7, 04:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (North 1) (eu-5.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
May 6, 19:47 UTC
May 6, 2021
Completed - The scheduled maintenance has been completed.
May 6, 23:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 UTC
Scheduled - We will be performing maintenance in the Europe (FR-3, DE-2) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
May 5, 22:34 UTC
Completed - The scheduled maintenance has been completed.
May 6, 05:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 05:01 UTC
Scheduled - We will be performing a routine maintenance in North America (NA) (CA-1, US-3, US-4) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
May 4, 23:04 UTC
May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 05:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West) (eu.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 28, 22:48 UTC
May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:30 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA (East) (us.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 29, 17:02 UTC
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Completed - The scheduled maintenance has been completed.
Apr 30, 06:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 05:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 21:42 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 03:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 02:30 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 30, 02:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 02:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:02 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:27 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:02 UTC
Scheduled - We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:27 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:26 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 00:08 UTC
Update - We have encountered a problem with the maintenance process. This is being addressed, but may take up to 45 minutes before the region is responding as expected.
Apr 29, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:24 UTC
Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 22:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:25 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 28, 21:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:00 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 29, 07:23 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 28, 21:59 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 28, 22:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 06:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Apr 28, 22:00 UTC
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021
Completed - The scheduled maintenance has been completed.
Apr 26, 23:12 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 26, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 19:00 UTC
Scheduled - We will be performing a routine maintenance in Europe, the Middle East and Africa (FR-1, OVH-FR-2, FR-3, FR-4, DE-2, EU-4, EU, EU-2, UK-1) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 22, 23:23 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 15:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 14:00 UTC
Scheduled - We will be performing a routine maintenance in Australia (au.platform.sh) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 22, 23:20 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 07:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 05:02 UTC
Scheduled - We will be performing a routine maintenance in North America (CA-1, US, US-2, US-3, US-4) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.  You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 22, 23:19 UTC
Apr 25, 2021

No incidents reported.