Before I tell our story I have to first say that the care we received from Luis, Maria, and their exceptional crew was second to none. I have never worked with a more compassionate, capable, knowledgeable, and hard working group of people in any of my years of dealing with home repairs. They made a very difficult and frustrating issue a pleasant experience. And in the end....fixed our problem. Our story began the day that we discovered a puddle in our carpet one day and traced it back to a floor to ceiling foundation crack in our basement. When I called Xpert Foundations, Maria listened intently as I described what I could see. She was able to explain, in detail, the likely causes of the crack and the various methods of repair. Within hours, she had me in touch with Luis, who happened to be in the area and was able to swing by to take a look. From the inside, the crack started in our utility room and worked its way up behind some complicated duct work. On the outside, the crack was just behind our AC unit. Luis walked me through each of the repair options and patiently answered all 500 of my questions. We decided to attack the problem from the inside, with the understanding that the sealant may not reach the area behind the duct work and drywall. Luis and his team were in and out in a day, leaving the area spotless and our crack sealed as far as they could reach. Then we prayed. Although the interior seal significantly reduced the volume of water, we still had some moisture. At that point, we had to bite the bullet and tackle the problem from the outside. We had our AC disconnected and Luis returned with his guys to dig to the bottom so they could seal the crack. Despite several hiccups throughout the day (a buried retaining wall and a builder negligent/ inadequate drainage system), the guys still managed to get the work finished in one day, allowing us to get our AC back on as scheduled. Luis was extremely conscientious of our time, keeping to our budget, and working towards the best solution for us. I really can?t say enough wonderful things about Xpert Foundations. They are extraordinary professionals that take pride in their work and their integrity. I would (and will) definitely recommend Xpert Foundations to my family, friends, and ?even strangers. And finally?..no more WATER in our basement!!!! J