If I could give them no stars I would
If I could give them no stars I would. And If I actually took the time a year ago to check Trustpilot and see their reviews I would of not used WIXs all together. I didn't know auto renew was on, however the same day I was charged from Wixs I got in touch to cancel my payment as I didnt want to continue with it, as I felt my website was not needed. First of all to try and get in contact with them is no where near as straight forward as it should be, like with most companies. When I cancelled my plan I had an auto email which said I would have to wait up to 20 days to get a response, and it will be decieded if I can or can not get a refund. (Bare in mind I cancelled my plan on the same day) Its now been over 20 days and still I have not heard from WIXs at all. Honestly customer service is a joke, I would not want to ever use WIXs again just for the lack of customer attention from an otherwise well established company.