X-post: Hosting Team meeting summary 2021-05-05

X-post from +make.wordpress.org/hosting: Hosting Team meeting summary 2021-05-05

Plugin Review Team Status: 3 May 2021

PluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party Status Change Stats

  • Plugins requested : 139
  • Plugins rejected : 4
  • Plugins closed : 23
  • Plugins approved : 55

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 759
  • → (older than 7 days ago)** : 651
  • → (2021-04-26 – 2021-05-03) : 69
  • → (new; not processed or replied to yet)* : 35
  • → (pending; replied to)* : 724

Helpscout Stats

  • Total Conversations: 313
  • New Conversations: 199
  • Customers: 273
  • Conversations per Day: 39
  • Busiest Day: Monday
  • Email Conversations: 199
  • Messages Received: 384
  • Replies Sent: 472
  • Emails Created: 124
  • Resolved: 203
  • Resolved on First Reply: 25%

#plugins

Mobile Team Update – May 3rd

WordPress iOSiOS The operating system used on iPhones and iPads. and Android version 17.3 is available for testing. Sign up here to join the betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. program on iOS or follow this link on your Android device, tap on “Become a beta testerâ€.

Highlights for the last two weeks:

  • BlockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. Editor: Search block released, final touches on the file and audio blocks.
  • Full Site Editing: Resolved an issue that was causing unsupported blocks to be present on Android templates, fixed i18n issues in template previews.
  • Other projects: The search bar styles have been standardized and new custom icons are available in WordPress iOS.
  • Infrastructure: N/A

#mobile

Themes Team Update: 4 May 2021

Theme directory stats

Currently 44 new parent themes and 23 new child themes are waiting for review.
The waiting time is 14 days.

In the past 7 days,

  • 212 tickets were opened
  • 194 tickets were closed:
    • 186 tickets were made live.
      • 10 new Themes were made live.
      • 176 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 8 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 3

HelpScout Stats

In the past 7 days,

Email Conversations 16Messages Received 15
Replies Sent 39 Emails Created 0
Resolved 38Resolved on First Reply 97% 

#themes

X-post: New WordPress Make Team

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Themes Team Update: 27 April 2021

Theme directory stats

Currently 35 new parent themes and 9 new child themes are waiting for review.
The waiting time is 8 days.

In the past 7 days,

  • 331 tickets were opened
  • 339 tickets were closed:
    • 317 tickets were made live.
      • 23 new Themes were made live.
      • 294 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 22 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 5

HelpScout Stats

In the past 7 days,

Email Conversations 63Messages Received 63
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0

#themes

Plugin Review Team Status: 26 April 2021

PluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party Status Change Stats

  • Plugins requested : 158
  • Plugins rejected : 98
  • Plugins closed : 187
  • Plugins approved : 72

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 710
  • → (older than 7 days ago)** : 633
  • → (2021-04-19 – 2021-04-26) : 61
  • → (new; not processed or replied to yet)* : 0
  • → (pending; replied to)* : 710

Helpscout Stats

  • Total Conversations: 513
  • New Conversations: 413
  • Customers: 396
  • Conversations per Day: 64
  • Busiest Day: Thursday
  • Email Conversations: 413
  • Messages Received: 498
  • Replies Sent: 774
  • Emails Created: 333
  • Resolved: 238
  • Resolved on First Reply: 20%

#plugins

X-post: Hosting Team meeting summary 2021-04-21

X-post from +make.wordpress.org/hosting: Hosting Team meeting summary 2021-04-21

Summary for April 15th Support Team Meeting

Headlines / Community Updates

WordPress 5.8 preparations

With Full Site Editing making it’s initial appearance in WordPress 5.8, the support team have started to prepare actionable items to get ready for it’s arrival.

Under are some thoughts and concerns that came up in that discussion, and which we’ll try to address moving forward up to the release date.

If there are other concerns or talking points, please feel free to provide them in a comment on the original summary post (where you can also enjoy this weeks artist), or raise them in an upcoming support meeting!

  • Coordinate with docs to make sure relevant documentation is ready before release so that support can familiarize them selves with it.
  • Coordinate with the GutenbergGutenberg The Gutenberg project is the new Editor Interface for WordPress. The editor improves the process and experience of creating new content, making writing rich content much simpler. It uses ‘blocks’ to add richness rather than shortcodes, custom HTML etc. https://wordpress.org/gutenberg/ team, how do they want to get feedback, and issues, reported in a sensible way. Support shouldn’t have to create tickets, but pushing users away and telling them to go to GitHubGitHub GitHub is a website that offers online implementation of git repositories that can can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced the concept of the ‘pull request’ where code changes done in branches by contributors can be reviewed and discussed before being merged be the repository owner. https://github.com/ is also a terrible experience.
  • Make sure Gutenberg team has people on hand and we know who is available to help on complex issues the team may not know the answers to.
  • This may be another scenario like the blockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. editor release where we see The Good, The Bad, and The Ugly. How do we support those who land in the thick of it with negatively inclined users. All while also trying to show understanding and compassion where it should be, not everyone is inherently bad, and may be concerned or scared users as well.
  • Likely a focus on existing users and how this affects them, more so than new users without existing themes and content.

#support

Design Team Update: 16 April 2021

Since the last update, the Make WordPress Global Design Team met on Tuesdays at 16:00 UTC for the Weekly Trige and on Wednesdays at 18:00 UTC. This post contains the update for Design Team between the dates 17 March and 16 April 2021.

  • Number of Weekly Meetings (Regular)- 4
Design Team Meeting Notes: March 17, 2021
Design Team Meeting Notes: March 24, 2021
Design Team Meeting Notes April 7, 2021
Design Team Meeting Notes: April 14, 2021
  • Number of Triages- 5
  • Show and Tell Meetings- 1
Monthly Design Team Show & Tell: March 2021
  • Updates- 1
WordPress.org Patterns Directory

Thank you!

#design, #design-team