Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
Our weekly meeting is held every Thursday 17:00 UTC, with the first meeting of the month being office hours, and the next will be at Thursday, 17:00 UTC(your time zone) in #forums on SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
WordPress.orgWordPress.orgThe community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ Also Viewing is a function, which lets you know if someone else who has enabled the same function – like another forum helper – is looking at or typing in the same thread you’re viewing. This helps avoid duplicate replies on the same thread.
This feature is only enabled for active forum contributors, if you wish to use this feature and do not see the option to enable it, reach out to the forums moderation team in the slack #forums channel who can enable it for you.
You can enable this functionality in your Forum Profile at https://wordpress.org/support/users/username/edit/ in the section “User Options”..
Once you and another person viewing the same thread both have the option enabled, you’ll see an orange banner at the top of the thread that looks like this:
Clearer PluginPluginA plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party and Theme Support #Clearer Plugin and Theme Support
Stop Forum Spam Checker adds a handy button which will check the IP against Stop Forum Spam. This tool only works for Moderators. To use the Stop Forum Spam Checker script:
Once installed, click the “Check IP” button, and it will either report “Ok”, “TOR Proxy”, or list the number of sites spammed elsewhere along with the timestamp of the most recent report.
In order to see archived and pending posts, moderators may need to add the URLURLA specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress.org parameter view=all to the URL they’re viewing. This is a script that automatically tags on this parameter when you’re visiting forum URL’s.
We used to recommend Lazarus: Form Recovery here, it was a wonderful cross-browser extension that stored your form data in local storage, so you could recover your brilliantly crafted reply, even if the forums or your browser crashed. Lazarus is dead now (ironic, we know), so we can no longer recommend it. If you have any better recommendations than what follows, please let us know in #forums on SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
