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The domain has reached their disk quota

  • rvaldezdiaz

    (@rvaldezdiaz)


    18 hours, 4 minutes ago

    Hi,

    I’m currently the Web Editor for a WordPress site and I received an email saying “WARNING The domain “[website]” has reached their disk quota”. Below is what the email says:

    `The account currently uses 96.57% of its disk capacity.

    You should follow the link bellow to auto extend your disk capacity for free as soon as possible in order to prevent the loss of any files and future emails. Use the Disk Capacity tool at https://uofsdmedia.com:2083/?goto_app=DiskCapacity.

    The system generated this notice on 2021/3/23 15:46:18.

    You can disable the “User Disk Usage Warning” type of notification through the cPanel interface: https://uofsdmedia.com:2083/?goto_app=ContactInfo_Change

    Do not reply to this automated message.`

    I did a quick google search and apparently it’s a phishing email but I’m not sure if that’s the case, or if the website actually needs some upgrading. Has this happened to anyone? Does anyone have any advice on what to do about this? We aren’t sure if we need to buy more storage, please advise.
    Also, this email was sent from “cPanel on uofsdmedia.com <[email protected]>”

    Thanks!

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    14 hours, 37 minutes ago

    I recommend contacting your hosting provider’s support just to be sure.

    WordPress doesn’t send emails like this, but your hosting provider might have.

Viewing 1 replies (of 1 total)
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