Meetup 12+

Best thing ever.

Because I Recently moved to a new area with no friends or any idea were anything is, I cried many tears believing I had made a major mistake. Thank goodness for Meetup. It takes time to learn each groups rules and I have incurred a couple nasty people for breaking a rule I was not aware of. You can’t make a reservation and be late from work, or you are there but u don’t know them and they don’t know you so you are armed as a no show even though you pay for your membership in advance. I always try to be courteous and am willing to pay for a meal when I can’t find the location. I also got kicked out of a group for cancelling a happy hour when a close family member died unexpectedly. But those are only growing pains. These people go to a lot of work and time to make these opportunities available for us. I don’t fault them, I just wish they would treat new members as a new customer to their business. I have met some of the nicest people.

The app is great but it crashes on my phone every time. The software seems to be excellent and I have been making some nice friends. It’s a 10 in my book and am so thankful it is available. Much better way to meet other singles than a dating site.

I've only just made an account. Is this normal?

Sign up was pretty bad on a purely UX perspective. Why is there no exit/done option for users when they're inputting their information? I tapped to enter my age and gender and had no way of finalizing an input, thus couldn't move on to the next field. If I scrolled down to my age, I couldn't hit "ok" or "done" or even a "x" to move to the next section of the sign up form. I opted to just tapping back and forth between things and the screen needed to jump around constantly for me to even be able to reach the "gender" input from underneath the scrolling pop-up for the age input.

Be helpful. UX isn't all about aesthetic appeal. If it doesn't work, it's bad UX, regardless of how pretty it looks.

You then ask me to provide feedback about my thoughts on the app once I finally get to the home page, and I oblige. Only to find that I can't even send the message. No matter what I did, the "send" option was disabled on the feedback email screen. You ask to collect feedback, but ask your users to figure out a puzzle to be able to help you. This review was meant to be sent in the feedback email that you redirected me to 10 minutes ago. I ended up giving up but decided to still try to give you feedback, just through the AppStore - something I'm confident will actually work correctly. I've only just made an account---- is this what I should expect from the whole app?

Developer Response ,

Thank you for sharing your feedback on your experience creating an account. We'll make sure to pass it on to our App Team, here at Meetup HQ. In the meantime, could you kindly write to [email protected] so we can take a look at that feedback email not sending issue? We definitely want to hear what our members have to say.

Not Safe!!!

I have an impersonator on this app! There is someone with my same name, in my same groups and same community with my same likes. Please note that my name is uncommon. You won’t anyone with my first and last name combined. I caught a screenshot of of this other profile with a photo. It is definitely not me, but right after I took the screenshot, the profile photo was removed. I reported this a number of times. At first, I thought I may have had established an account at an earlier time and had just forgotten about it. I checked my other emails but found nothing to confirm that. Now, I have proof that this is an imposter! I want this account deleted and I want a response to my complaint! Otherwise, I have to say that the people managing this app are doing nothing to keep the people who want to enjoy this app safe! I have a valid complaint and I have been ignored! The app is a great idea but I need to feel safe. Is this imposter staking me? Do I need to feel afraid to “meet up” with any of the social groups I’m interested in? I need this imposter removed and investigated! What is going on here? How can this be allowed and after I’ve made complaints? Developers (or whomever) pease, contact me further so that I may send the screenshot. I think I might have to report this to the authorities for my safety concerns... I’m only asking that the developers do their part.

Developer Response ,

Hi there. We would like to look into this for you as soon as possible. Please email us at [email protected] and we will handle this right away.

Sincerely,

Meetup's Community Support Team