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Customer Service
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Customer ServiceOpen a Dispute
- Personal Reason --- Evidence for Dispute
- How to open a dispute
- FAQs about Open a Dispute
- FAQs about Dispute Process
- What should I do if the item is not received or not as described?
- Notice for Returning
- Quantity Shortage --- Evidence for Dispute
- Quality Problem --- Evidence for Dispute
- Counterfeit Goods --- Evidence for Dispute
- Item Not as Described --- Evidence for Dispute
- Requirements of Submitting Evidence to DHgate
- What should I do after I have reached an agreement with the seller?
- How do I get the shipping cost for the returned item(s) from the seller?