Support » Plugin: Site Kit by Google » On The Sign in With Google Page, Error Popped Up

On The Sign in With Google Page, Error Popped Up

  • Resolved Saintmalik

    (@saintmalik)


    1 year, 1 month ago

    Hi, I’ve installed the Site Kit plugin from the WordPress Plugin repository, I have the latest version of WP, PHP7.3 and the plugin and when i click on Sign in with Google, I get the following error:

    An error occurred: We are unable to send credentials to your WordPress site. This is likely due to your hosting provider blocking incoming REST API requests. Please check with them if that is the case.

    I’ve spoken to my hosting and have had no joy with this, they tried alot of stuffs ,but they said nothing is wrong on their end, I should contact the plugin support

    My hosting server is Interserver

    Any help is greatly appreciated.

    Here is the screenshot
    https://imgur.com/a/xdHxBcg

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Thierry Muller

    (@tweetythierry)

    1 year, 1 month ago

    Hi @saintmalik,

    Thanks for reporting this, we will gladly help you with this. Could you advise who is your host so that we can do some testing on our side and get back to you?

    Thanks,

    Saintmalik

    (@saintmalik)

    1 year, 1 month ago

    Interserver Hosting planInterserver

    And here is my website, please review Smtechub

    Plugin Support Renee Johnson

    (@reneesoffice)

    1 year, 1 month ago

    @saintmalik thanks again for providing this information. We’re still researching this particular host on our side, but I am curious if you had a chance to update to the most recent version, 1.0.4?

    Could you update and let me know if you’re able to get through the setup process? Thanks!

    Saintmalik

    (@saintmalik)

    1 year, 1 month ago

    I got this response
    Unable to authenticate Site Kit. Check your client configuration is in the correct JSON format.

    Plugin Support Renee Johnson

    (@reneesoffice)

    1 year, 1 month ago

    thanks for the update @saintmalik ! Could you try the set up process in an incognito browser? This is to ensure extensions like Adblockers aren’t interfering.

    Please let me know if you’re able to complete process. If the error persists, could you check if there are any browser console errors and pass them along? Thanks again!

    Plugin Support Renee Johnson

    (@reneesoffice)

    1 year ago

    @saintmalik we’ve just released version 1.1.0 and advise updating. It would be great if you could let us know if your issue is resolved or reply with any further information. Thanks!

    Plugin Support James Osborne

    (@jamesosborne)

    1 year ago

    @saintmalik Just chasing up with regards the problems you had been encountering with Site Kit. We have made some significant updates to the plugin as of version 1.1.2, which addresses the issue you were encountering.

    With this update I will mark this support topic as resolved. If the issue you highlighted remains on your side please inform me and I would be happy to help. 

Viewing 7 replies - 1 through 7 (of 7 total)
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