FAQ - Spotify for Vendors

Spotify's billing addresses and tax identification numbers

Below are the latest Spotify Billing Addresses and Tax Identification Numbers for each Spotify entity. Please note, this is NOT a shipping address, physical invoices or documents cannot be mailed to the following addresses.

Spotify USA Inc.	Spotify Canada Inc.	Spotify AB	Spotify Ltd	Spotify GmbH
Four World Trade Center 150 Greenwich Street – 62nd FL New York, NY 10007 USA	Spotify Canada Inc. 179 John St., Ste 403 Ontario, CA M5T 1X4 Canada	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: SE556703748501	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: GB 943684002	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: DE264721873
Spotify France SAS	Spotify Technology S.A.	Spotify Spain S.L.	Spotify Norway AS	Spotify Netherlands
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: FR26511930729	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: LU 23403756	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: ES B85346294	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: NO994445820MVA	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: NL 822936355B01
Spotify Finland Oy	Spotify Denmark ApS	Spotify Belgium NV	Spotify Italy S.r.l.	Spotify Poland SP. Z.o.o.
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: FI23888620	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: DK 33785348	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: BE 0841.023.949	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: IT 07869870969	Finance Regeringsgatan 19 111 53 Stockholm SWEDEN NIP ID: 1070021350
Spotify MENA FZ-LLC	Spotify Australia Pty Ltd	Spotify Hong Kong Ltd	Spotify India LLP	Spotify Japan K.K.
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN TAX ID: 100283637500003	L 17, 171 Sussex Street Sydney NSW 2000 Australia “	45/F, The Lee Gardens 33 Hysan Avenue Causeway Bay Hong Kong	North F/A-4, Floor 1st, A Block Shivsagar Estate Dr Annie Besant Road Worli Mumbai Mumbai City Maharashtra 400018	14F MFPR Shibuya Bldg. 1-2-5 Shibuya, Shibuya-ku Tokyo 150-0002 Japan
Spotify Singapore Pte Ltd	Spotify Taiwan Ltd	Spotify Korea, Ltd.	S SERVICIOS DE MUSICA MEXICO	Spotify Brasil Serviço de Música Ltda
8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore 018981 Singapore	15F., No.170, Dunhua N. Rd. Songshan District Taipei City, 105 Taiwan	11F, 428 Seolleung-ro, Gangnam-gu, Seoul, Korea 06159	Calle Pedregal 24 Piso 8 Molino Del Rey – Miguel Hidalgo Ciudad de Mexico Codigo Postal 11040	Al Santos, 2159 ANDAR 7 16 17 E 18 CONJ 71 72 161 E 162 CONJ 171 172 E 181 CEP 01.419-100 Cerqueira Cesar – São Paulo/SP”

Updated on Nov 18, 2020.

General Invoice Requirements

Unsure what Spotify requires to be on our invoices?

Spotify’s standard invoice format is a PDF document and at the minimum Spotify requires the following information:

• Invoice date
• Date of transaction of payment (if different from invoice date)
• A date of the supply of the goods/services, if different from the invoice date
• A unique invoice number, should be sequential
• Full name and address of supplier
• Full name and address of the customer
• The VAT number of the customer, if the customer is liable for the VAT on the transaction (EU)
• VAT number of the supplier (EU)
• GST registration number/Tax Registration number (non-EU)
• Australian business number (if applicable)
• Description of goods/ extent of services and quantity
• Net amount charged (and currency)
• VAT/GST rate applied (if different rates on same transaction or if a part is exempt this must show)
• VAT/GST amount payable (and currency)
• The gross charge/amount (and currency)
• Details to support zero VAT – export, reverse charge or intra-community supply, if applicable (EU)
• Foreign currency rate if an alternative currency to the national currency of the supplier is used
• Unit price of goods or services – exclusive of tax, discounts or rebates (unless included in the unit price)
• The text ¨reverse charge¨ when the customer is liable for the VAT (EU)
• Details of the fiscal representative (if applicable)

How much does it cost to join the CSP?

Coupa doesn’t charge suppliers to use the CSP.

Where do I register for the CSP?

You can request an invitation to join the CSP. Ask your customer to send you an invitation email or visit supplier.coupahost.com

Where do I sign in to the CSP?

Visit supplier.coupahost.com

How do I cancel my CSP account?

To cancel your Coupa account with Spotify, please contact the Spotify employee that you have been working with. They will be able to request for your account to be inactivated for Spotify.

What do I do if I am locked out of the CSP?

Using two-factor authentication protects you against fraud. See Enabling or Disabling Two-Factor Authentication for more info. If you don’t have your six-digit backup validation code, contact the Spotify employee you have been working with and they can direct you to our support team.

Why don't I get the password reset emails?

Check your spam/junk email folder.

Why do I get the "unauthorized or expired account" error?

Your customer has probably deactivated a setting on their end. Contact your customer/Spotify to find out if this was intentional. Ask them to check your supplier record or your supplier user in the system. If they can’t solve the problem, they can contact Coupa support.

How can I log in if I forgot my two-factor authentication code?

Use Google Authenticator or your backup codes. If you don’t have them, contact your customer. See Logging in with Two-Factor Authentication for more info.

What do I do if I receive the "We're sorry, but something went wrong" error?

Contact Spotify’s Coupa team with a description of what page you were on and actions you were completing prior to this error happening. A screenshot is optional but helpful.

Still need assistance?

Contact our Coupa Support team at [email protected].
– This email address is only for Coupa support related to Spotify’s portal and only for Spotify vendors .