Here in the Help Center, you’ll find immediate answers to questions on popular topics like refunds, reviews, payments, and cancellations.

Some issues (like check-in details) are easily resolved by communicating with each other directly. Send a message to your host or guest, or try calling them.

If you need to send or request money for something that wasn’t included in your reservation, use the Resolution Center. You can ask Airbnb to get involved if you need help working out any details.