Theme directory stats

Currently 61 new parent themes and 16 new child themes are waiting for review.
The waiting time is 2 weeks.

In the past 7 days,

• 321 tickets were opened
• 324 tickets were closed:
  • 304 tickets were made live.
    • 20 new Themes were made live.
    • 284 Theme updates were made live.
    • 2 more were approved but are waiting to be made live.
  • 20 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 7

HelpScout Stats

In the past 7 days,

#themes

Theme directory stats

Currently 51 new parent themes and 17 new child themes are waiting for review.
The waiting time is 2 weeks.

In the past 7 days,

• 257 tickets were opened
• 263 tickets were closed:
  • 246 tickets were made live.
    • 15 new Themes were made live.
    • 231 Theme updates were made live.
    • 2 more were approved but are waiting to be made live.
  • 15 tickets were not-approved.
  • 2 tickets were closed-newer-version-uploaded.

Number of reviewers: 3

HelpScout Stats

In the past 7 days,

#themes

Theme directory stats

Currently 56 new parent themes and 15 new child themes are waiting for review.
The waiting time is 2 weeks.

In the past 7 days,

• 310 tickets were opened
• 326 tickets were closed:
  • 303 tickets were made live.
    • 19 new Themes were made live.
    • 284 Theme updates were made live.
    • 2 more were approved but are waiting to be made live.
  • 23 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 8

HelpScout Stats

In the past 7 days,

#themes

Theme directory stats

Currently 66 new parent themes and 19 new child themes are waiting for review.
The waiting time is 3 weeks.

In the past 7 days,

• 320 tickets were opened
• 317 tickets were closed:
  • 300 tickets were made live.
    • 12 new Themes were made live.
    • 288 Theme updates were made live.
    • 6 more were approved but are waiting to be made live.
  • 17 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 8

HelpScout Stats

In the past 7 days,

#themes

Theme directory stats

Currently 48 new parent themes and 13 new child themes are waiting for review.
The waiting time is just over 2 weeks.

In the past 7 days,

• 311 tickets were opened
• 327 tickets were closed:
  • 295 tickets were made live.
    • 19 new Themes were made live.
    • 276 Theme updates were made live.
    • 4 more were approved but are waiting to be made live.
  • 28 tickets were not-approved.
  • 4 tickets were closed-newer-version-uploaded.

Number of active reviewers this week: 6

HelpScout Stats

In the past 7 days,

Email Conversations: 14
Messages Received: 21
Replies Sent: 14
Emails Created: 0
Resolved: 10
Resolved on First Reply: 80%

#themes

Theme directory stats

Currently 70 new parent themes, 12 new child themes and one full site editing theme are waiting for review.
The waiting time is 4 weeks.

In the past 7 days,

• 348 tickets were opened
• 365 tickets were closed:
  • 348 tickets were made live.
    • 19 new Themes were made live.
    • 329 Theme updates were made live.
    • 3 more were approved but are waiting to be made live.
  • 16 tickets were not-approved.
  • 1 ticket was closed-newer-version-uploaded.

Number of active reviewers this week: 7

HelpScout Stats

In the past 7 days,

Email Conversations: 14
Messages Received: 18
Replies Sent: 11
Emails Created: 0
Resolved: 10
Resolved on First Reply: 100%

#themes

Theme directory stats

Currently 84 new parent themes, 11 new child themes and two full site editing themes are waiting for review.
The waiting time is 5 weeks.

In the past 7 days,

• 295 tickets were opened
• 302 tickets were closed:
  • 287 tickets were made live.
    • 19 new themes were made live.
    • 268 theme updates were made live.
    • 4 more were approved but are waiting to be made live.
  • 15 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of active reviewers this week: 5

HelpScout Stats

In the past 7 days,

Email Conversations: 30
Messages Received: 30
Replies Sent: 0
Emails Created: 0
Resolved: 0
Resolved on First Reply: 0%

#themes

Theme directory stats

Currently 81 new parent themes and 19 new child themes are waiting for review. The waiting time is 5 weeks.

In the past 7 days,

• 259 tickets were opened
• 300 tickets were closed:
  • 263 tickets were made live.
    • 21 new themes were made live.
    • 242 theme updates were made live.
  • 2 more were approved but are waiting to be made live.
  • 33 tickets were not-approved.
  • 4 tickets were closed-newer-version-uploaded.

Number of active reviewers this week: 4.

HelpScout Stats

In the past 7 days,

Email Conversations 9
Messages Received 9
Replies Sent 1
Emails Created 0
Resolved 1
Resolved on First Reply 100%

#themes

Theme directory stats

Currently 83 new parent themes and 24 new child themes are waiting for review. The waiting time is 7 weeks.

In the past 7 days,

• 428 tickets were opened
• 487 tickets were closed:
  • 445 tickets were made live.
    • 12 new Themes were made live.
    • 433 Theme updates were made live.
    • 3 more were approved but are waiting to be made live.
  • 28 tickets were not-approved.
  • 14 tickets were closed-newer-version-uploaded.

Number of active reviewers this week: 5.

HelpScout Stats

In the past 7 days,

Email Conversations 14
Messages Received 19
Replies Sent 10
Emails Created 1
Resolved 5
Resolved on First Reply 80%

#themes

Theme directory stats

Currently 96 new parent themes and 33 new child themes are waiting for review. The waiting time is 7 weeks.

In the past 7 days,

• 290 tickets were opened
• 270 tickets were closed:
  • 263 tickets were made live.
    • 4 new themes were made live.
    • 259 theme updates were made live.
    • 3 more were approved but are waiting to be made live.
  • 7 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of active reviewers this week: 5.

HelpScout Stats

In the past 7 days,

Email Conversations: 14
Messages Received: 14
Replies Sent: 10
Emails Created: 0
Resolved: 10
Resolved on First Reply: 100%

#themes