Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
Our weekly meeting is held every Thursday 17:00 UTC, with the first meeting of the month being office hours, and the next will be at Thursday, 17:00 UTC(your time zone) in #forums on SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
A lot of people may think “old-school” when you mention IRC to them. This way of communicating online first came to popularity in the late eighties, and got pushed under the radar for a little while with the emergence of social networks, Skype etc.
IRC has seen a resurgence in popularity in the last few years, especially among developer and FOSS (Free and Open-Source Software) communities.
WordPress uses Freenode, an IRC network dedicated to FOSS communities. To connect with Freenode, you will need to either download an IRC client, or use a web chat client-
Te choice of which IRC Client to pick heavily relies on which platform you are on (Windows, Mac etc), and there are too many option to list, but the most widespread ones are mIRC for Windows, irssi for linux and Colloquy for Mac OSX. There are many others of course, and it helps to shop around for the client that best suits you.
Alternatively, you can use Freenode’s web chat: http://webchat.freenode.net/. This requires an ajax-compatible browser.
#WordPress is the go-to IRC channel for WordPress users looking to give or receive WordPress-related support. It’s relatively fast-paced and you’ll often find a lot of people on hand to help out here.