Job Accommodation Network
Due to our response to COVID-19, we are asking that you use our chat, e-mail or Voice Mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat or e-mail. For more details on these methods of connecting with the JAN service, see Contact Us.
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
May 11
Q&A; with the Cog/Psych Team: Challenging Mental Health Scenarios
2:00 PM - 3:00 PM
May is National Mental Health Month. Join consultants Melanie and James as they discuss challenging...
May 20
Accessibility & Accommodations: How Employers & HR Professionals Can Prepare for Emerging Tech in the Workplace
1:00 PM - 1:45 PM
Emerging technologies, including artificial intelligence (AI) and virtual and augmented reality (XR), will shape the...
Jun 08
Accommodating Public Safety Workers with Disabilities
2:00 PM - 3:00 PM
Public safety workers are defined as employees who protect the health, safety, and welfare of...
Jul 13
ADA Update
2:00 PM - 3:00 PM
Join the Equal Employment Opportunity Commission (EEOC) and JAN as representatives provided participants with the...
Latest Updates
Coronavirus Disease 2019 (COVID-19)
Hot Topics
Keep these strategies in mind when dealing with communicable diseases such as COVID-19 in the... Read More
New JAN Training Module and Videos Regarding Disability Disclosure!
Blog Post
Deciding when and how to disclose a disability at work can be confusing. JAN offers... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Video
Review JAN's YouTube playlists for videos from the Solution Showcase and Workplace Accommodation Toolkit. Read More
Facebook Updates
To ensure an equitable COVID-19 response, the Office for Civil Rights (OCR), the Administration for Community Living (ACL), and the Office of the Assistant Secretary for Planning and Evaluation (ASPE) at the U.S. Department of Health and Human Services (HHS) have published several new resources to help states, vaccination providers, and others leading COVID-19 response activities improve access to vaccines for people with disabilities and older adults. Learn more at https://www.hhs.gov/about/news/2021/04/13/new-legal-guidance-and-resources-to-ensure-and-expand-access-to-covid-19-vaccines-for-people-with-disabilities-and-older-adults.html
April is Parkinson’s Awareness Month. Learn more about accommodating employees with Parkinson’s Disease by reviewing JAN’s Accommodation and Compliance Series: Employees with Parkinson’s Disease at https://askjan.org/disabilities/Parkinson-s-Disease.cfm
EEOC Workshop May 4, 2021
2021-04-14T15:00:23+0000JAN Lead and Principal Consultants, Melanie Whetzel and Linda Batiste, will discuss accommodating employees with mental health conditions as guest speakers during the Equal Employment Opportunity Commission (EEOC) workshop, Peeling Back The Layers: Mental Health Issues At Work. Learn more at https://content.govdelivery.com/accounts/USEEOC/bulletins/2cc9aa1
April is National Autism Awareness Month. Learn effective tools and techniques for working with an individual who has Autism Spectrum Disorder (ASD). See JAN's Accommodation and Compliance: Autism Spectrum at https://askjan.org/disabilities/Autism-Spectrum.cfm
April is National Alcohol Awareness Month. Learn more about accommodating employees with Alcoholism by reviewing JAN’s Accommodation and Compliance Series: Employees with Alcoholism at https://askjan.org/publications/Disability-Downloads.cfm?pubid=206254
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-13T15:00:27+0000How can we ensure equity in employment policies and programs for people with disabilities from diverse backgrounds, communities, and identities? Share your ideas on ways to advance racial equity and support for underserved communities (4/12-4/26). Go to https://RacialEquity.ideascale.com
Ready to engage? Learn practical tips for engaging in an ADA interactive accommodation process. See JAN’s Accommodation and Compliance Series: Interactive Process at https://askjan.org/topics/interactive.cfm
Much work lies ahead to ensure that all women – including women with disabilities – can be full and equal participants in the American workforce. The Office of Disability Employment Policy prepared a brief to examine the state of women with disabilities in the current labor market. For details about disability prevalence, employment trends and educational attainment, job characteristics and job accommodations requested see the brief, "Spotlight on Women with Disabilities." https://www.dol.gov/sites/dolgov/files/ODEP/pdf/Spotlight-on-Women-with-Disabilities-March-2021.pdf?utm_source=govdelivery&utm;_medium=email&utm;_campaign=ODEP_Newsletter_4-9-21]
Want to learn more about a popular topic in the ADA realm? Join us from 2:00PM- 3:00PM EST on Tuesday, April 13, 2021 for JAN’s Webinar Series: Service and Emotional Support Animals in the Workplace. JAN will discuss many of the issues and FAQ’s regarding service and emotional support animals in the workplace. What’s the difference between a service animal and an emotional support animal and how does the ADA differentiate? Join us and find out and by signing up for the webinar through JAN’s Events Calendar page at https://askjan.org/events/index.cfm?calview=eventdetails&dtid;=21049FD4-B7FF-3C2D-4BE90AA00388DF47 #ADA #DisabilityAwareness
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-12T13:00:18+0000Join the dialogue today! U.S. DOL programs to host national online dialogue to gather ideas on ensuring racial and social equity in employment policies and programs for people with disabilities from historically underserved communities. Learn more at https://RacialEquity.ideascale.com
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