Angi: Find Local Home Services 4+

I was shopping around for contractors to do some renovations and repairs. I’ve used other apps/websites (Angie’s List, Thunbtack) for similar things successfully in the past. At the end of answering all the questions, there was no contractors available to do what I was looking for, which was weird since it’s not a complicated job and there’s a quite a few general contractors around this area.

I tried again, and this time it found 2 contractors... both were not specialized in the work I wanted done and neither were the type I was looking for, nor were they local. Unfortunately, I couldn’t cancel the project on the app. I eventually got an email asking how my project was going, and that’s when I finally was able to cancel. In the meantime, I kept getting calls from Home Advisor (not contractors) asking if they could send me recommended contractors, and by no surprise, the ones they recommend I contact are the same exact 2 that I didn’t want to use. I deleted the app, and likely won’t use it again, they are really bothersome and will call you everyday to check on how your “project” is going, which might be nice for some people, but I just found really bothersome.

App needs a cancel project feature and a “do not call/contact me” feature.

I’ve had some suspect dealings. One person came out and gave me a reasonable price. Then we he started he came back and said it needs some additional work. This is after the deposit and states he can’t insure the other part without doing this part. I had one person show up almost two hours late and didn’t call to notify me he was going to be late. Angi has a policy they need to do better at informing customers about. I needed to have a section of drywall replaced. When he finally got there he asked me did I have the materials? No one comes out to your home and takes a look to tell you what your going to need. Somehow the customer is suppose to know what the workers will need. Getting a tv mounted is one thing but consumers are suppose to know what kind, size and quantities will be needed. Customers are suppose to know what kind of nails or whatever else they need to hang the drywall. They charged me for the job then when I complained they said the money is only for the labor we are suppose to provide the products needed. I was charged 400 to replace a section of drywall but instead al he did was mud the hole. I had to make a complaint to get refund. Angi doesn’t ask you any questions about the job or confirm it was done correctly. I had to sit on the phone about an hour to make a complaint and then wait a couple days for someone to email me. Then they reduced the charge to 200 but didn’t refund me the difference but gave me a credit.

If you research a project, they want your info, which they will share however they want. This is pushed to contractors who will begin to hound you. HomeAdvisor gives out all your info and it is creepy!!!! It is nearly impossible to cancel a project to stop the hounds from chasing you! AND you can’t cancel your whole account! It’s like I am a prisoner! They listed 4 pros and after the first day, I counted 8 different pros who called me and left messages. 8! Why didn’t they tell me/reveal all 8 options! They try to hide their directory of pros, but then send your phone number, email, home address, etc. to businesses you never even saw matched!!!! I found a way to turn off email and phone number, but once those businesses have your info, they keep calling. Also, tucked away in the app, in the account option, is the option to view their pros without starting a project (aka alerting the hounds)!
They called so many times, my iPhone automatically labeled them as Spam Risks. They have called, emailed, text messaged, left voicemails, etc. One guy even sounded rude and short tempered in his third voicemail! The appropriate thing as a pro is to call and leave a voicemail ONE TIME. Then if I want to call back, I will. I have black listed any pro who harasses me this way!