Welcome to the Airbnb Help Centre

On 11 March, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. Since the…

Effective date: 20 January 2021

If you've forgotten your password, never created one, or you're having trouble logging in to your Airbnb account, you’ll need to reset your …

If you don't have an Airbnb account yet, go to airbnb.com and click Sign Up. You can sign up for an account using your email address, phone …

When you book a place on Airbnb, you’re making arrangements to stay in someone’s home. Each host has their own style of hospitality, startin…

Airbnb began in 2008 when two designers who had space to share hosted three travellers looking for a place to stay. Now, millions of hosts a…

You can find cancellation details for listings at the top of their listing page, and during the booking process before you pay. If you cance…

Experiences are one-of-a-kind activities hosted by inspiring local experts. They go beyond typical tours or classes by immersing guests in a…