NPRC FAX Line Problems
NPRC is experiencing problems with our incoming FAX lines at this time. While we resolve this problem, please fax your emergency requests to any of the alternate numbers below:
- 314-801-0762
- 314-801-0569
- 314-801-0984
- 314-801-9195
If you experience a busy signal, please try any other lines. We apologize for this inconvenience and are working to resolve this problem as quickly as we can.
Phased Expansion of Onsite Workforce at the National Personnel Records Center (NPRC) is Underway
Due to the COVID-19 pandemic, the NPRC has been closed and only completing emergency requests. As of March 8, 2021, the NPRC entered into a phased expansion of our onsite workforce. While we continue to increase our on-site staffing, we are still servicing requests associated with medical treatments, burials, and homeless veterans seeking admittance to a homeless shelter. Please refrain from submitting non-emergency requests such as replacement medals, administrative corrections, or records research until we return to pre-COVID staffing levels.
