Support » Plugin: Akismet Anti-Spam » Critical error

Critical error

  • ageingdj

    (@ageingdj)


    4 months, 4 weeks ago

    Hi there,
    For the last week or so I have started to get the “You have a crtical error…..”
    You find what was causing it I did the disable all plugins and activate one at a time trick and I’m afraid it’s your plugin causing it.
    Any idea how to correct this (I tried rename the plugin folder)?
    Thanks
    PS Keep it simple please, we’re not all techies:)

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Christopher Finke

    (@cfinke)

    4 months, 4 weeks ago

    When you disable all plugins except Akismet, do you still get the error?

    IF you do, if you uninstall Akismet and then reinstall it, do you still get the error?

    ageingdj

    (@ageingdj)

    4 months, 4 weeks ago

    The error disappeared when I deactivated all the plugins and only appeared when I activated it again.
    I’m now going through all my plugins and activating them one by one (it also gives me a chance to see which ones I really need).
    Thanks

    ageingdj

    (@ageingdj)

    4 months, 4 weeks ago

    Update: The error message appears again when I activate the Jetpack plugin.

    ageingdj

    (@ageingdj)

    4 months, 4 weeks ago

    Another update:
    After activating all my plugins one by one I have a list of plugin’s that seem to cause the error message:
    Akismet
    Jetpack
    MLA (it’s alway MLA)
    Oik
    Smush (might be corrected by latest update)
    TinyMCE Advanced

    I have no idea what to do now.
    Thanks

    Plugin Author Christopher Finke

    (@cfinke)

    4 months, 4 weeks ago

    Can you post a screenshot of the error just so I’m sure we’re both on the same page?

    ageingdj

    (@ageingdj)

    4 months, 3 weeks ago

    Back again.
    I’ve just turned on Akismet Anti-Spam and nothing has happened – typical!
    I’ll try the other plugins one by one and see what happens.
    The Custom Field was set up with a plugin : “CPT UI” and I’ve had no problems with it before this.

    ageingdj

    (@ageingdj)

    4 months, 3 weeks ago

    I’ve just turned on Jetpack [ith Akismet] and:

    “There has been a critical error on your website.
    Learn more about debugging in WordPress.”

    But when I turn off akismet with Jetpack activated there’s no problem!
    Help please.
    Paul

    Plugin Author Christopher Finke

    (@cfinke)

    4 months, 3 weeks ago

    Do you have both the latest version of Jetpack and the latest version of Akismet?

    Can you check if you have a file in your wp-content/ folder called debug.log? If so, check the end of the file for possible information about the error.

    ageingdj

    (@ageingdj)

    4 months, 3 weeks ago

    I’lltry but I’m doing three other things as well!

    ageingdj

    (@ageingdj)

    4 months, 3 weeks ago

    Blimey, what an evening, February’s gone work mad!!! (I know we’re still in January).
    Askimet is 4.1.3
    Jetpack is 8.1.1
    I hope that helps and apologise for not paying attention but I’m soooo busy.
    Paul

    Plugin Author Christopher Finke

    (@cfinke)

    4 months ago

    Can you check if you have a file in your wp-content/ folder called debug.log? If so, check the end of the file for possible information about the error.

Viewing 11 replies - 1 through 11 (of 11 total)
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