I first contacted Ed on a Tuesday and he was able to stop by Wednesday morning to discuss my list of projects. A handful of those projects I was anxious to have completed before company arrives in less than a week. He was able to come back the very next day to start on things, fitting me in around another client he was committed to in the area. On Thursday he assembled the computer cart and tv console, hung a mirror, two pictures, and two metal sets of wall mounted shelves. The only thing he hadn't time for was hanging a triptych in one of the bedrooms. He was able to come back again on Friday, and I surprised him with a third product that needed assembly - an accent table, and he was gracious and flexible and started on that as well. Unfortunately there was a problem with one of the parts so assembly was impossible, through no fault of Ed's - moreso - he would not charge me for the time he spent working on it. He packed it all back up and hung the triptych, completing everything on my list. Perfectly. The furniture is perfect, the pictures level, centered, precisely where I wanted them; the shelving (15 pounds each, decorative metal wall mounted shelving) - hung perfectly. My whole experience with Ed was wonderful; I found him to be punctual, flexible, and extremely conscientious. During the initial walkthrough discussing some of the bigger projects, he was very frank about what he felt he couldn't or didn't want to handle and was honest about telling me when I would be better served going with someone who specialized in a particular field. My overall impression was that he is someone who not only enjoys, but also takes pride in, his work - I can't extend a higher compliment. I recommend him without reservation and look forward to tackling the large projects after the New Year.