Priority Support
Priority support is available via Live Chat for all members on the Premium plan. Please log in and use the Live Chat icon in the bottom right corner of the screen to chat with our support team.
Email Support
If you are reporting a problem, please try to explain it in as much detail as possible. Please include the steps you are taking that cause the problem, what pages you are visiting and what stats you are looking at so we can investigate fully.
Postal Address
StatcounterGuinness Enterprise Centre
Taylor's Lane
Dublin 8
Ireland
VAT Number: IE 9582511F