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@basecamp

The official account for Basecamp®, everyone’s favorite tool to keep teams on the same page. Answering your questions around the clock via DMs!

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basecamp.com
Joined December 2007
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Tweets

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  1. Nov 18

    Basecamp 3 just had some problems. You might have seen issues connecting with Campfire chat. Sorry about this! Should be working well now, but we're keeping an eye on it:

    1 reply 5 likes
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  2. Oct 30

    Looks like Email Forwards are working properly now. We're so sorry everyone!

    1 reply 8 likes
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  3. Oct 30

    We are still looking into the root cause with Email Forwards in Basecamp 3. Sorry, everyone.

    7 likes
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  4. Oct 30

    We're seeing some issues with Email Forwards in Basecamp 3. We're digging into this now, and we're so sorry for the trouble.

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  5. Oct 28

    Our security bug bounty program is now open to the public:

    2 replies 18 retweets 64 likes
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  6. Oct 2

    We're hiring a Product Designer for the first time in 4 years! Come work with our Core team on and lots more.

    2 replies 8 retweets 36 likes
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  7. Retweeted
    Sep 30

    Extremely pleased to announce our latest episode of ! In this week’s episode we're chatting with from about his views of – what to do and certainly what not to do

    3 retweets 10 likes
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  8. Retweeted
    Sep 25

    It's important to get to real code as soon as possible, and formal documentation can only get in the way of that.

    1 reply 12 retweets 38 likes
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  9. Sep 8

    Highrise should be back up! We also saw a blip in service with Basecamp, but all apps are working like gangbusters again. We're so sorry for the trouble today, y'all.

    4 replies 6 likes
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  10. Sep 8

    We're seeing some issues with Highrise and are investigating. We'll keep you posted here and on our Status page:

    1 like
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  11. Sep 3

    Campfires and Pings should be working quickly again. We're still investigating the root cause. Sorry again, and thanks for your patience!

    1 reply 3 likes
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  12. Sep 3

    Some users might be experiencing a slight delay posting in Campfires and Pings from their mobile devices. We are investigating and monitoring this issue. Sorry, y'all.

    5 replies 3 likes
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  13. Sep 2

    We had three outages in one week. With egg on our faces, we explain what went wrong and how we're fixing things:

    9 replies 12 retweets 80 likes
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  14. Sep 2

    Just an FYI for y'all: we're currently writing a comprehensive blog post about the issues we've seen this week. We want to be transparent about all of this and work to build your trust again. Stay tuned here and at our blog:

    32 likes
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  15. Sep 2

    Basecamp 3 is back up, but we're still investigating the root cause. We're here monitoring everything. Hang tight, everyone. We're so sorry for the interruption.

    1 reply 8 likes
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  16. Sep 2

    Everything is speedy again in Basecamp 3, but we're still monitoring to make sure things are stable.

    8 likes
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  17. Sep 2

    We're still seeing some slowness with Basecamp 3 but are digging in. We're so sorry for the trouble, everyone.

    6 likes
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  18. Sep 2

    Basecamp 3, Basecamp 2, and Launchpad are now running a bit slowly, but we're monitoring the situation. Sorry about this, folks.

    3 likes
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  19. Sep 2

    We're still seeing some issues with Basecamp 3, but Basecamp 2 and Launchpad should be working as expected. Sorry for the trouble again, folks.

    1 reply 5 likes
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  20. Sep 2

    Basecamp 3, Basecamp 2, and Launchpad are having trouble. We're investigating the root cause. We'll keep you posted as we learn more. We're so sorry, folks.

    2 retweets 15 likes
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