Frequently Asked Questions
General
- How Does Angie’s List Make Money?
- Is Angie’s List available in My Area?
- How do Providers Get on the List?
- Licenses, Bonds, and Insurance
- Online Comments Policy
- Accepted Payment Methods
- Privacy Policy
- How do Providers Receive Ratings?
- How do I know the Website is Secure?
- Login Trouble Guide
- Angie's List Mobile Apps
- How Companies Are Displayed: Angie’s List Certified Providers; Super Service Award Winners
- Background Checks On Pros
- Your Home Is Where Our Heart Is™
- Angie’s List Code of Conduct
Background Check Program
- How is COVID-19 impacting the Angie's List background check program?
- Which providers undergo a background check?
- How can I tell if a provider has passed a background check?
- Is a background check performed on every employee of these providers?
- Can I be assured that the provider who comes to my house has passed your background check?
- How often do you conduct a background check?
- What happens if a provider fails a background check?
- What if I still have concerns about the Background Check Program?
- What does the background check cover?
- How can I access information about National Platform Providers’ background check policies?
General
- Which Providers are on Angie’s List?
- Is Angie’s List available in My Area?
- Can Providers Advertise on the List?
- Licenses, Bonds, and Insurance
- Online Comments Policy
- How can I Contact Angie's List if I have a Gold membership?
- Accepted Payment Methods
- Privacy Policy
- How do I know the Website is Secure?
- Login Trouble Guide
- Angie's List Mobile Apps
- How Companies Are Displayed: Angie’s List Certified Providers; Super Service Award Winners
- I contacted Angie’s List, but never received a response.
- How Does Angie's List Make Money?
- How can I Contact Angie's List if I have a Silver membership?
- How can I Contact Angie's List if I have a Green membership?
- Your Home Is Where Our Heart Is™
- Angie’s List Code of Conduct
Reviews
- Negative Reviews on the List
- How do I Add a New Provider to the List?
- Where can I Read and Update My Reviews?
- Definitions of Grading Criteria
- How do I Submit a Review Online?
- How do I Delete a Review?
- Can I Save my Review as a Draft?
- My Reviews
- Why has my review not to be posted on a provider's profile yet?
- Does Angie's List Accept Anonymous Reviews?
- Can I Add Photos or Videos to my Review?
- Why Do Millions of Members Trust Angie’s List?