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@
wordpressdotcom
All over the world
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News from WordPress.com (that's the hosted version). Follow @WordPress for .org updates. Get support at: support.wordpress.com/contact/ An @Automattic product.
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54,188
Tweets
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11,473
Following
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1,711,955
Followers
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Tweets |
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WordPress.com
@wordpressdotcom
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7h |
This is difficult for us to help troubleshoot with you here in social. Can you contact us here so we can take a closer look? Thanks!
wordpress.com/help/contact
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WordPress.com
@wordpressdotcom
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9h |
I can confirm we have had no widespread platform issues during that period. It looks like you are using Internet Explorer, if you switch to a different browser like Chrome or Firefox do you have this same issue?
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WordPress.com
@wordpressdotcom
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10h |
1. Try clearing your browser's cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble. (2/2)
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WordPress.com
@wordpressdotcom
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10h |
First, please make sure that your browser is up to date: browsehappy.com
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things: (1/2)
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WordPress.com
@wordpressdotcom
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10h |
If you really want to use something like the classic editor, we recommend sticking with the classic block: wordpress.com/support/wordpr…
We also have some extensive documentation available at wordpress.com/support/wordpr…
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WordPress.com
@wordpressdotcom
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10h |
1. Try clearing your browser's cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble. (2/2)
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WordPress.com
@wordpressdotcom
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10h |
First, please make sure that your browser is up to date: browsehappy.com
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things: (1/2)
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WordPress.com
@wordpressdotcom
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11h |
Developers and designers in the @WordPress community are trying to understand cases where blocks are difficult. They won't have their eyes on a Twitter thread. But please reach out to support; let us know specifically what steps you're taking and what happens. We'll tell them.
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WordPress.com
@wordpressdotcom
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11h |
For what it's worth, our tools would show us if one of our team created a tweet and deleted it. We didn't find a deleted response, but we did find the one we mentioned and wondered if perhaps you had misunderstood our intent. No disrespect intended at all.
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WordPress.com
@wordpressdotcom
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11h |
So this is what we aim for when adding features and fixing issues. If you can please get in touch with our support, then let us know specifically what your process is, what's helped, what's slowed you down, etc., that would be really helpful.
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WordPress.com
@wordpressdotcom
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13h |
Hmm, we certainly never meant anything like that. Are you referring to this?
twitter.com/wordpressdotco…
If you can get in touch and let us know more about the issue you're running into, we do want to help you resolve it.
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WordPress.com
@wordpressdotcom
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14h |
Can you get in touch and let us know what issues you're having with blocks? You could also run your own @WordPress installation and install the Classic Editor plugin there. It'll be available until 2022, currently.
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WordPress.com
@wordpressdotcom
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17h |
We have tips for transitioning from the classic editor to blocks wordpress.com/support/switch…
And, if you want to use something like the classic editor, try the classic block: wordpress.com/support/wordpr…
We also have some extensive documentation available at wordpress.com/support/wordpr…
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WordPress.com
@wordpressdotcom
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17h |
Spearhead is a new theme, designed with podcasting in mind. Try it out! en.blog.wordpress.com/2020/10/29/spe…
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WordPress.com
@wordpressdotcom
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23h |
That's good to hear but, in case this happens again, please reach out with more details via wordpress.com/help/contact. Thanks!
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WordPress.com
@wordpressdotcom
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23h |
Hi there, could you please reach out to our support directly from the app? Tap on your profile picture, from there Help&Support and Contact Support. Thanks!
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WordPress.com
@wordpressdotcom
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Oct 29 |
Hi! Please make sure you're contacting us from the correct WordPress.com account. Also, here's the contact form you should be using: wordpress.com/help/contact
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WordPress.com
@wordpressdotcom
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Oct 28 |
Some ad/tracker blockers can get a bit overzealous and block sharing buttons.
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WordPress.com
@wordpressdotcom
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Oct 28 |
We'll receive and collect your feedback there in far more detail than Twitter's character limit will allow.
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WordPress.com
@wordpressdotcom
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Oct 28 |
Not a bot. :) If you have any feedback on the new editor, we're always looking for ways to improve it, so please let us know at wordpress.com/help/contact
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