Sales & Product Inquiries
Apple Online Store
Apple.com/my is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, chat or call 1800-80-6419.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1800-80-6419.
Lines are open Monday–Friday from 9 am to 6 pm.
Visit Apple Online Store Help on details about purchasing, shipping, checking order status, returns and more.
How to Buy for Education
If you are a student or teacher, visit the Apple Store for Education or call 1800‑80‑6419.
If you are buying on behalf of an educational institution, find an Apple Authorised Reseller, who can also provide ongoing support and service based on your school’s needs.
Find Authorised Resellers
Use our Reseller Locator to find an Apple Authorised Reseller in Malaysia.
Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.
Find Authorised Training Centres
Use our Training Centre Locator to find Apple Authorised Training Centres worldwide.
Product & Technical Support
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More ways to get help:
- Contact iTunes Store support
- See all worldwide support telephone numbers
- Contact a mobile carrier
- Find an Apple Authorised Service Provider
Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.
Browse online support
Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
For help with Beats by Dre headphones and speakers, visit Beats Support.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
Legal
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.