Kaspersky Lab Technical SupportVerified account

@kl_support

Official Global Technical Support twitter of Lab. Our support agents respond here on 6AM-18PM UTC 7 days a week in English and Russian.

support.kaspersky.com
Joined February 2013
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  1. May 24
    Replying to

    Здравствуйте, дальнейшее решение лучше вести через My Kaspersky (), зарегистрируйтесь и отправьте нам запрос по проблеме

    1 reply
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  2. Apr 30
    Replying to

    Здравствуйте, , не могли бы вы более подробно описать ситуацию с техподдержкой? Уточните, пожалуйста. номер вашего обращения

    2 likes
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  3. Apr 25

    Official Kaspersky Lab Support Team wants to warn you about fake "support" services -

    1 reply 4 retweets 7 likes
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  4. Mar 12

    Мы создали вам запрос: INC000010258757, пожалуйста, ответьте на него и предоставьте нам необходимые данные.

    5 replies 1 retweet 2 likes
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  5. Feb 14

    Hello! Please contact us via DM, since we can not provide you with instructions with symbol limit.

    4 replies 5 likes
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  6. Jan 16

    @russianbuttfighting Good day! If there was an encryption, please create support ticket. 1. Go to 2. Sign in with your My Kaspesky Account 3. Include a brief description of the issue. Thanks!

    2 replies 1 retweet 3 likes
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  7. Jan 4

    @MigSnafu We are still working on it. Thank you. Stay Tuned.

    1 reply 3 likes
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  8. 3 Dec 2018

    Уточните, пожалуйста, обращались ли вы с возникшими проблемами в нашу Службу технической поддержки? Если да, пришлите, пожалуйста, номер обращения.

    2 replies 4 likes
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  9. 19 Nov 2018

    Для сброса секретного вопроса, пожалуйста, создайте запрос через личный кабинет: В запросе укажите адрес почты личного кабинета. Спасибо.

    3 replies 3 likes
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  10. 21 May 2018

    @soap_home Good day! Sorry for delay, we can see that your request is under investigation and you just need to wait reply.

    10 replies 4 likes
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  11. 18 May 2018

    @soap_home Hello! We found your incident with the following INC000009196150 ID. Please be informed, that business hours for technical support for business customers from Middle East are Sunday to Thursday, 10:00 – 18:00 (UTC +4). You will receive the answer soon.

    3 replies 1 retweet 3 likes
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  12. 3 Apr 2018

    @Urvis97 Please accept our apologies for the inconvenience. Could we please ask you to follow us so we could continue solving via DM?

    1 reply 1 retweet 1 like
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  13. 25 Jan 2018

    @coolprabhakar21 If you have already registered, a Personal Partner ID should have been sent to you via your registered email for your log-in at Kaspersky Lab Partner Portal () Thus, now you can just Sign In at and contact our team.

    5 replies 1 retweet 4 likes
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  14. 21 Dec 2017
    Replying to

    Hello @redbboydm, We can change the language in your personal account, but we need an additional information. Please, follow us to exchange private

    1 reply 1 retweet 1 like
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  15. Retweeted
    20 Oct 2017

    Kaspersky CEO, discusses the latest rumours & accusations against his company.

    11 replies 13 retweets 34 likes
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  16. 9 Oct 2017

    @tindehunter Good day! It will be released in a few weeks.

    2 replies
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  17. 3 May 2017

    Продолжаем :) На очереди :) Присылайте ваши аккаунты Google в DM, участвуйте в тестировании и получайте !

    8 replies 5 likes
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  18. 21 Apr 2017

    Приглашаем всех на нашего нового продукта для мобильных AppLock: !

    6 likes
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  19. 21 Apr 2017

    Hi all! Mobile Team has just started the new app beta testing on the Forum. Join our public testers team:

    1 like
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  20. 22 Sep 2016

    KES10 intercepts all file operations (such as reading, copying, executing) and scans the files being accessed.

    Undo

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