We’ve created easy-to-use field services software to solve the challenges of our customers. Take a virtual tour or enter your email if you’re ready to jump right in.
mHelpDesk's Customer Relationship Manager (CRM) makes it easy to import or add your leads to track opportunities. Record notes, schedule visits, and track all customer calls. Stronger tracking of customer communications helps you deliver better service and win more jobs.
Quickly create professional, elegant quotes on your desktop or mobile device to dazzle your clients and affirm your credibility. Then capture your customer’s signature electronically and send a copy with just a click.
Eliminate overbooking and underbooking jobs with our drag-and-drop scheduling tool. Get complete visibility over your team’s schedules and sync new appointments to deliver on-time service.
Improve customer show-up rates with our SMS (text message) customer reminders. Your clients will receive a text message with the time of their appointment. You can also set how far in advance you want the reminders to be sent and personalize text messages customers receive.
Get complete visibility over the status of your jobs so nothing slips through the cracks. Out of the box, your team can also change the status of a job to "In-Progress" or "Complete." Or, you can build your very own custom workflow to track every step of a job.
Improve your team’s communication with our real-time alerts. We offer both SMS (text) and email alerts. Set up customized rules to trigger alerts and personalize all messages by leveraging our professional templates.
Once a job is complete, quickly create an invoice from the office or from the field. Once an invoice is created send it out by email or print it for the customer. Customers can also pay invoices online with our integrated payment processing.
Sync your invoices and transactions with QuickBooks with just a few clicks. Our two-way syncing tool eliminates the double data entry typically required by other programs. You will spend less time and aggravation on back office administrative work.
Improve your cash flow and speed up your billing cycle by accepting credit cards through mHelpDesk. Our own mHelpDesk Payments offers the market-leading rate of 2.49%, saving many customers thousands of dollars a year.
Boost your repeat business by sending out a personalized "Thank You" email after completing a job. By automating your customer follow-up, you can increase customer loyalty, ask for feedback or request a review.
