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On Hospitality: James Liakakos, Jean-Georges’ VIP of Operations

On Hospitality: James Liakakos, Jean-Georges' VIP of Operations

Jean-Georges Vongerichten owns 11 restaurants in New York and 19 around the country and the globe. The guy who jets around the world launching his new restaurants, all while making sure the day-today operations of those restaurants are running smoothly—from teaching servers how to properly make a latte to instructing them on the seven essential napkin folds— is James Liakakos, VP of Operations.

Born and raised in a restaurant family in Long Island, Liakakos graduated from the Cornell Hotel School in 1999 and went to work with Daniel Boulud before joining the Jean-Georges group in 2003 as part of the management team at Mercer Kitchen. Since then he’s become Jean-Georges’ right-hand man, working to execute the JGV vision while ensuring quality of operations and financial performance. Andrea Strong spoke with him about reservations, faster dining, and how to get a guest to put down their phone and order.… Read more

5 Questions with Chef Charlie Palmer

Charlie Palmer

Few modern restaurateurs are more celebrated than Chef Charlie Palmer. His “progressive American” cuisine at Aureole, Charlie Palmer Steak, and Dry Creek Kitchen, among many other restaurants, made him an early pioneer of the local, farm-to-table movement in the U.S. It also earned him acclaim from the James Beard Foundation, Michelin Guide, and countless more organizations in the industry over the past two decades. Who better to share advice for fellow restaurateurs?

We asked Chef Palmer five questions about his career, his approach to hospitality, and how he’d like to see the industry evolve as a whole. Read on for words of wisdom.… Read more

Celebrating the 100 Best Restaurants in America with All-Clad

Last month, OpenTable closed out 2015 by celebrating the 100 Best Restaurants in America, our annual list based on more than 5 million reviews from verified diners in our network. These are the restaurants that consistently get it right — they make every guest feel like a VIP, every time.

To recognize the winners, we partnered with All-Clad, the preferred cookware for professional chefs. With All-Clad, we created customized, engraved pans to gift to each of the restaurants in the top 100 to mark this achievement. See the teams with their one-of-a-kind pans below, and learn more about All-Clad’s Chef Program here.… Read more

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