jheind
Member
Posted 5 months ago #
Since last week Wednesday or Thursday, I've been getting the same error: Google Plus - 1 failures - The connection was successful, but we did not receive the expected data from the social network. The debug information shows a blank response (nothing inside the textbox). Any ideas? Also, it might be helpful for you to know that I've been receiving a 403 forbidden response from Facebook. Facebook does occasionally update successfully, however.
https://wordpress.org/plugins/social-metrics-tracker/
Ben Cole
Member
Plugin Author
Posted 4 months ago #
Hi,
Please try updating the plugin to version 1.5.0 and try again. The Google Plus API has not changed so the problem will likely still happen, however I made a change which should show some debug information when you expand it this time. If it's there, please send me the debug info so I can investigate further. (You can post it here or email it to me)
Facebook should work a bit better with this new update also. There is now a page under
Social Metrics > Configuration > API Connection Settings
Which will let you pick between two different ways to retrieve data from Facebook.