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Social Metrics Tracker
Empty response from Google Plus (2 posts)

  1. jheind
    Member
    Posted 5 months ago #

    Since last week Wednesday or Thursday, I've been getting the same error: Google Plus - 1 failures - The connection was successful, but we did not receive the expected data from the social network. The debug information shows a blank response (nothing inside the textbox). Any ideas? Also, it might be helpful for you to know that I've been receiving a 403 forbidden response from Facebook. Facebook does occasionally update successfully, however.

    https://wordpress.org/plugins/social-metrics-tracker/

  2. Ben Cole
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Please try updating the plugin to version 1.5.0 and try again. The Google Plus API has not changed so the problem will likely still happen, however I made a change which should show some debug information when you expand it this time. If it's there, please send me the debug info so I can investigate further. (You can post it here or email it to me)

    Facebook should work a bit better with this new update also. There is now a page under

    Social Metrics > Configuration > API Connection Settings

    Which will let you pick between two different ways to retrieve data from Facebook.

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