Meet the U.S. Digital Service
The United States Digital Service is transforming how the federal government works for the American people. And we need you.
The Opportunity
Redefining the experience of government.
Every day, millions of people interact with the American government. We apply for Social Security benefits and small business loans. We look for affordable health insurance and financial aid. We need passports and tax refunds. Too often, these interactions can be frustrating and cumbersome because of outdated tools and unreliable systems. We believe that government is ready for a change.
This is where you come in. We need people like you to take on these high-stakes challenges, to apply the skills and practices you’ve honed to untangle problems and simplify solutions for millions of Americans.
We need you. Are you up for the challenge?
This is where you come in. We need people like you to take on these high-stakes challenges, to apply the skills and practices you’ve honed to untangle problems and simplify solutions for millions of Americans.
We need you. Are you up for the challenge?
The U.S. Digital Service
Teams of problem solvers making government services simple, effective, and efficient.
The U.S. Digital Service is using the best of product design and engineering practices to transform the way government works for the American people. In every corner of government, we join forces with the many passionate and talented tech professionals within agencies who are dedicated to public service. Together, teams of America’s most capable problem solvers are striving to make critical services — like Healthcare, student loans, and Veterans’ benefits — as simple as buying a book online.
But we can’t do it without you. Will you join us?
APPLY
But we can’t do it without you. Will you join us?
The Work
Making change at scale.
U.S. Digital Service teams are taking on the stuff that matters: from benefits for Veterans and the health insurance marketplace to student loans, electronic health records, tools to combat human trafficking, and much more. Here are a few of the challenges our teams have been tackling:
The People
Leaders with world-class skills...and a mission.
Whether a seasoned engineer, laser-sharp policy mind or best-in-class designer, our people share one thing in common: a tireless dedication to making a real impact on some of the most demanding and rewarding issues of our day. Here are a few stories from the people who have chosen to take a tour of duty in public service:
Dana Chisnell
UX researcher,
U.S. Digital Service HQ
America’s foremost expert on usability and design of ballots and voting systems, Dana is leading user experience research for tools for immigration and visa applications.
“I’ve long worked on design problems with public impact — joining the US Digital Service has afforded me the chance to change culture at an extraordinary scale.”
Read Dana’s story ›
Marina Martin
Chief Technology Officer, Department of Veterans Affairs
Marina is responsible for establishing the first federal agency digital service team. At the VA, she champions enterprise technology initiatives and responsible adoption of modern technology across the agency.
“I want my government to work as well as possible for citizens. I could either sit home or complain, or I could show up and do my best work for veterans. So I showed up.”
Read Marina’s story ›
Mikey Dickerson
Administrator,
U.S. Digital Service
In 2013, Mikey joined the team tasked with rescuing Healthcare.gov after its disastrous launch. In August 2014, President Obama appointed him to lead the newly-created Digital Service.
“We have found the problems. We need the human beings. We are calling on America’s talented technologists to be part of the solution.”
Read Mikey’s story ›
Kathy Pham
Health data expert,
U.S. Digital Service HQ
An early member of Google’s health team and a health data analyst at IBM, Kathy brings a strong background in health data analytics and product management to the team improving veterans’ access to healthcare.
“Being my mother’s patient advocate during her battle with Leukemia and witnessing my brother’s heroism as a captain in the Marine Corps is what really drove me to work on the VA health systems.”
Read Kathy’s story ›
Make a Difference
Join a Digital Service team
We’re looking for doers and makers, creative thinkers, and specialized technologists. We need designers and writers, engineers and product managers, researchers and procurement experts committed to untangling, rewiring, and redesigning our government. We need America’s most dedicated problem solvers - if that’s you, apply today.
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