Rakuten Global Market

Each store has its own policies about international delivery, but most offer International Express Mail Service (EMS). Other may also offer international small packet delivery service or sea mail delivery service. If you have particular preferences for shipping and delivery, please contact the store for more information.

EMS (International Express Mail Service)

Most of our merchants use EMS service, which delivers quickly and affordably to more than 120 countries and regions.

• Depending on the products, there may be restrictions for some countries and regions.
• Additional fees may apply for certain countries and regions.

Shipping Time

In most cases, orders often arrive within 3 to 10 business days after they are shipped. Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend shipping times.

Please contact stores for tracking numbers in the event that they are not provided automatically.

You can also check the estimated delivery time using EMS.

Package Forwarding Service

It is a service forwarding pages to overseas addresses from Japan. It allows purchasers to consolidate multiple orders into one package.