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0108 08097, jaetut kustannuksetSuomenkielinen asiakaspalvelumme palvelee puhelimitse arkisin 9.00 – 17.00. Muina aikoina asiakaspalvelumme palvelee englannin kielellä
Hotels.comin asiakkaan arvostelema helmi 27, 2013
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"Näppärä sijainti & siisti - Good location & clean"Hotels.comin asiakkaan arvostelema helmi 26, 2013
Plussat: Siisti, vastaremontoitu ja lämmin huone vaikka ulkona nollakeli. Ilmainen nettiyhteys huoneessa. Vilkasliikenteiselle kadulle ja ratapihalle päin olevassa huoneessamme oli hyvä äänieristys tuplaikkunoiden ansiosta. Tyylikäs kh. Hyvä hinta/laatu aamiaisineen – erikoistarjouksen ansiosta. Hyvä sijainti hieman ankeassa ympäristössä Gare de Lyonin nurkalla, hyvät bussi- ja metroyhteydet. Tärkeää myös hyvä yhteys lentoasemalle: metro/RER yhdellä vaihdolla hotellin nurkalta. Hotelli ihanteellinen erityisesti niille jotka tulevat esim. tapahtumaan naapurissa olevalle Bercyn stadionille. Miinukset: kolme tähteä ehkä yläkanttiin vaatimaton varustelutaso huomioon ottaen. Ei suihkuverhoa/seinää joten suihkussa käydessä kastuu helposti koko kylppäri. Lavuaarin viemäri lähes tukossa, suihkumyssy ei kuulu varustukseen. Ei jääkaappia eikä vedenkeitintä. Kylppärissä pistorasia vain partakoneelle – ei siis voi käyttää esim, kiharrinta. Huoneen puolella vain yksi pistorasia lattian rajassa. Aamiaishuoneen ikkunat epäsiistille ulkoterassille, jossa edelliskesän kukkaruukuissa rikkaruohot ja kuolleet kukat ja muuta roinaa. Voisi tulla uudelleenkin hyvän hinta/laatu suhteen ja sijainnin vuoksi, mutta helteellä jääkaapin ja ilmastoinnin puuttuminen saattavat häiritä.
Hotels.comin asiakkaan arvostelema helmi 26, 2013
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"erinomainen perushotelli"Hotels.comin asiakkaan arvostelema helmi 25, 2013
Yövyimme neljä yötä kyseisessä hotellissa. Rer-junan pysäkki todella kätevästi vieressä ja muutamia nähtävyyksiä ihan kävelymatkan päässä. Hotelli oli todella siisti ja palvelu mielestämme hyvää. Ainakin ne hotellin työntekijät keiden kanssa asioimme osasivat hyvin englantia, toki ranskalaisittain murtaen. Myös ympäristö oli suht rauhallinen, huoneemme oli kerroksessa 1 ja kadun puolella, joten luonnollsesti liikenteen äänet kuuluivat, muttei häirinnyt ja hiljeni aika äkkiä. Aamupalan hankimme läheisistä leipomomyymälöistä, joten aamupalan sisällöstä tai tasosta emme osaa sanoa. Meidän tarpeisiimme hotelli oli erinomainen, toki olimme aika paljon liikkeellä ja lähinnä yövyimme hotellissa.
""Hotels.comin asiakkaan arvostelema helmi 24, 2013
Hyvä perus-hotelli, hyvällä paikalla. Metro asema oli alle 5min. kävelymatkan päässä ja hotellilta kävili myös joillekin nähtävyyksille, kuten Louvre ja Notre Dame. Ei luksusta, mutta ei mitään valittamistakaan!
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Hotellissa tehdään korjaustöitä 7. 1ta 2013 - 31. 3ta 2014 (töiden valmistumispäivämäärä saattaa muuttua).
Teemme kaikkemme häiriöiden ja meluhaittojen minimoimiseksi.
Pullman Paris Tour Eiffel on majoitusliike, jonka palveluihin kuuluu ravintola.
Huonepalvelu (ympäri vuorokauden) on käytettävissä.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
This district encompasses the Montparnasse - Bienvenüe train station and the Tour Montparnasse commercial centre. The Parc des Expositions convention halls, the grassy lawns of the Parc André Citroën, and the vineyard at Parc Georges Brassens are all easily accessible, The Latin Quarter, Montparnasse Cemetery and St-Germain-des-Prés are also close by.
näytä kaikki hotellit kohteessa: Pariisi"Hotelli loistavalla sijainnilla"
Hyvä palvelu, erinomainen sijainti. Hotellissa ravintola, josta upeat näkymät Eiffel-tornille. Mielyttävä ympäristö niin aamiaiselle, kuin illalliselle. Huoneet siistit, tosin hieman uusimista jo kaipaavat. Erinomainen valinta niin lomalle, kuin bisnekseen.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Vacation in Pullman Tour Eiffel"
Location, location, location ... for vacation trip. Eiffel tower was one of our destinations to be visited. There are also some other tourist spots to visit and "jump-in/jump-out" tourist bus will start by the Eiffel. The location of the hotel was very good for us and our room was good. I like business hotels and this is a business hotel. Breakfast […] buffet was good. On 3rd floor there was an odd smell near by lifts but totally the hotel was a positive experience. There was not a building the opposite of street and therefore the view from the balcony was "open view". LisätietojaAito Hotels.comin asiakkaan arvostelu
"Lähellä kaikkea"
Todella hyvä sijainti, aamupala hyvä, huoneet tilavia ja siistejä. Hotelli kaipaa pientä kunnostusta.Aito Hotels.comin asiakkaan arvostelu
"Todella kätevä sijainti ja hyvä palvelu!"
Hotellin palvelu oli loistavaa: ystävällistä, asiallista ja nopeaa. Kaikki sujui kuin rasvattu, mikä ei ole ollenkaan tyypillistä Ranskassa. Aamupalatarjoilijat huolehtivat tarpeistamme erinomaisesti, samoin hotellin yhteydessä olevan ravintolan tarjoilijat olivat erittäin ystävällisiä. Näin hyvää palvelua en ole saanut ikinä missään hotellissa. Hotellin […] aula oli moderni ja siisti, mutta hotellin käytävät olivat aikansa eläneet ja hieman suttuiset (tapetit repsottivat paikoittain). Huone oli siisti ja melko hyväkuntoinen, pientä päivitystä sekin olisi ehkä kaivannut (esim. flat screen tv). Ympäristö oli rauhallinen keskeiseen sijaintiin nähden, joitain ääniä kadulta toki huoneeseen kantautui. Parvekkeeltamme oli näkymä Eiffel-tornille sekä tien toisella puolella sijaitsevalle urheilukentälle. Hotelli sopii hyvin myös lapsiperheille: 1-vuotias poikamme otettiin erittäin hyvin huomioon mm. hotellin ravintoloissa (mm. syöttötuolit, lelulahja). Voin ehdottomasti suositella hotellia kaikille Pariisiin matkustaville! LisätietojaAito Hotels.comin asiakkaan arvostelu
"Close to Eiffel-tower"
Not a 4-star standard - The TV didn't work and was not repaired even though we informed the front desk about it and they promised to send somebody; the lights in the ceiling didn't work, the light bulbs seemed to hang a little loose; the door seemed to have been yanked open earlier because it was quite loose even when it was closed; a superior room […] should have had bathrobes and slippers and radio/alarmclock, but we didn't have those. Also, the sound insulation in the window was quite poor, luckily we were on the inner yard side. We were out most of the time and the location was good, so this didn't by any means ruin our holiday, but it was not a four star standard. LisätietojaAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Fantastic location, able to park car opposite hotel - Euro30 per day. Currently undergoing renovation (not intruisive while we were there) room etc very badly in need of renovating but staff nice, breakfast very good.Aito Hotels.comin asiakkaan arvostelu
"Amazing view"
We stayed in the deluxe room. We had an amazing view of the Eiffel tower, this is what really made the hotel worth the stay. I wish they had chairs on the balcony. There was only one inside the room which couldn't be left outside. We came back to the room one day at 3:30pm and the room hadn't been serviced. We tried to ask the cleaning ladies if they […] could service it after 7pm once we'd left but they didn't understand. One spoke no english and the other spoke very little. We called reception and they said that was fine. The cleaning ladies came back again telling us they need to clean the room. I tried to explain reception said it was ok for it to be cleaned later but she still didn't understand. She said she was finishing her shift and needed to clean the room. It was quite annoying they wouldn't go away, the room should have been cleaned by 3:30pm. The shower head also broke away from the wall. It was just hanging on by a nail. It was difficult to get a bottle opener, ice bucket and knife (we bought cheese) since they weren't in the room we had to go up to the bar (which is also a restaurant). When asked for a wine bucket and ice they acted as if it was an odd request. They said they could give us the ice but not the bucket. Don't know how they were planning on doing that but they came out with a bucket in the end anyway. When we asked for a knife we were told they didn't have one. Came back 10 mins later, spoke to some one else who gave us one LisätietojaAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Great Location, Mediocre Hotel"
We stayed at the Pullman in London and had a fantastic experience with up to date rooms, tv, service, etc. When we got to the Paris Tower Pullman, we were surprised at the difference in standard. You could clearly smell smoke everywhere, even though it's supposed to be a non-smoking hotel. The TV's are the old big tube style, instead of the more common […] flat screens you have everywhere else and the screen itself was very small. The bed was not very comfortable and although we had a few of the tower and the neighbourhood was great, I would not stay here again. It is in serious need of some upgrades and renovations. LisätietojaAito Hotels.comin asiakkaan arvostelu
"Will not be disappointed"
Me and my partner are in our early 20's and we loved everything about this hotel. The service, location and rooms were all great. The breakfast includes a chef that whips up your omelettes, crepes, waffles and other specialities at your request as well as the pastries, sausages, bacon, mushrooms, tomatoes, cereals, yoghurts, fruit and much more available […] to grab buffet style. The metro and RER were about 50-100 meters away so it was easy to get around and the Eiffel tower was just as close. There is free internet computers downstairs in the lobby which helped us look for nice restaurants in the area which there are plenty. I would definitely stay there again if I head back to Paris. LisätietojaAito Expedian asiakkaan arvostelu
"Poor Hotel for pleasure or Business"
This Hotel is no way near 4*only the location is, I've just got back and let just say its the worse Hotel I've ever stayed in, very old and staff are not trained at all I wonder way because I needed to see a Manager and I was repeated told she's busy. Not worth the prise i've paid for my stay and for two nights it wasn't cheap. Not to recommend, there […] are many other nice Hotels in Paris with the same prise. Ali LisätietojaAito Expedian asiakkaan arvostelu
"Very good hotel close to Eiffel Tower"
The hotel is very centrally located and has easy access to the Metro. The rooms are larger than we had expected of a European hotel. There are plenty of nice amenities such as coffee, free WiFi, safe, refrigerator, and bath robes. The hotel staffs were quite friendly, although they seemed to be hard to reach. There were always long lines of people waiting […] for checking-in and checking-out. The concierge was not helpful at all. He had to look at Google for answers our questions. LisätietojaAito Expedian asiakkaan arvostelu
"Great location for tourists"
Great location. Hotel was clean, comfortable but a lot of flaking paint, damaged woodwork in corridors - Maybe they are in process of modernising but lets itself downAito Hotels.comin asiakkaan arvostelu
"All purpose hotel."
Excellent position, near RER and Metro stations. Comfortable, clean, quiet, pleasant staff. Like most hotels, the room was far too hot. The thermostat didn't work so the first night we slept with the window open. (It was December!) The following day I asked for a technician who came and switched the whole thing off. Even after this, the room was warm […] enough. Food very expensive. I suspect most guests, like us, took breakfast at a local brasserie. (compare 26 E v 9E) LisätietojaAito Expedian asiakkaan arvostelu
Very close to Eifel Tower and trains and metro. Many good restaurants within a short walking space. Staff very goodAito Hotels.comin asiakkaan arvostelu
"Great downtown hotel for a family on city tour"
Welcoming hotel, large and clean rooms, attentive staff though sometimes ineffective (we waited half an hour for our luggage to be brought into the room), and sometimes bills need to be re-checked (we did not use a bar but received charges for it)Aito Expedian asiakkaan arvostelu
"I lost my money in my room after room cleaning."
I lost my money and small bag in my room. During our breakfast in the morning from 9 to 10 AM, maid did cleaning and I found my bag with my 200 Euro was disappeared. I reported to Hotel staffs, but they asked to me to go to Police stataion without anything. Finally, I spent my a lot of times and did interview with hotel manager for nothing. Why I spent […] my precious times in Paris with my family? I surely lost my money because I draw some money from my bag prior to leaving the room to buy some milk and something for my baby and put my bag on the desk with 200 euros. So I clearly remember I put my bag on the desk and I did't imagine maid will clean the room. Anyway, they didn't believe my complain and massed up our trip and did't show any reactions and responsibility. I heard and saw there were lots of steal issues, but they are trying to hide those issues and just considered tourist will leave sooner or later. In addition, they did't clean bath room and trash can was remained without clean. And cups were very dirty in the restaurant all the times. LisätietojaAito Expedian asiakkaan arvostelu
"PERFECT!"
Had a fantastic time at this place. Everyone goes 110% to help in every way. Location is PERFECT! Great stay for us!Aito Expedian asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Beautiful Hotel."
It is a very nice hotel just next to the Eiffel Tower, beautiful place, the floors and carpets looks quite old, however the room was very nice, with a beautiful bathroom. Service was outstanding, and they even keept our luggage a few hours after we chek out at no charge. The only problem was the internet, when I did the reservation i selected to have […] WiFi, but i justo got 24 hours limited internet access and that was dissapointed. LisätietojaAito Expedian asiakkaan arvostelu
"Not a four star hotel as claimed"
Staff not able to communicate in English. Had to change room as room was different than requested. Exaust fans in bathrooms not working. Hotel rooms need repair. No body picked the phone when called reception from room. Broken old sofas in restaurant where we had poor quality but expensive lunch.Aito Expedian asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Great hotel"
Shower did not work but that is my only complaint. Great location large rooms, will definitely use this hotel again.Aito Hotels.comin asiakkaan arvostelu
"Paris visit"
The hotel's lobby, restaurants, bathrooms in our room were very nice, but the hallways were absolutely nasty. The bed was lumpy making it unrestful. The concierge staff were not as informative as they should be. The staff in the restaurants (during breakfast) were very nice, helpful and bent over backwards to assist us. I would like to point out the […] some of the staff who should be rewarded for their excellence in service: Manager who worked in the bar on Friday night and Geoffrey who checked us in. I would recommend this hotel because of the staff. LisätietojaAito Expedian asiakkaan arvostelu
"Right Next to the Eiffel Tower"
The hotel's location was very convenient. It was steps from the Eiffel Tower and a two minute walk from the Metro. The staff was very nice and helpful. The breakfast that they offer was very nice and tasted delicious.Aito Expedian asiakkaan arvostelu
"A Businessman's Hotel"
As its name implies this is a clean, very modern, quality hotel, in a quiet street despite its proximity to the Eiffel Tower. That said the atmosphere is coldly businesslike and efficient and this applies equally to the staff. Compared with the informality of most French hotels getting into this one, having already paid up front for the booking, was […] "cold war" - not just credit card but also passport had to be photocopied presumably just in case I nicked the bottle of Evian by my bedside! I was glad to have my Breakfast, which would otherwise have cost £25, in a bustling Bistro next to the adjacent Metro station. LisätietojaAito Expedian asiakkaan arvostelu
"Disappointing hotel"
I have stayed at this hotel at least 7-8 times. The location and price are attractive. However, the place leaves a lot to be desired. The temperature outside was 5 degrees and the heater did not work. It took them two full days and always when I was in the room to fix it the night before I was leaving. I must have called 10 times and no one seemed to […] care including the afternoon and the night managers. The breakfast seemed to be disorganized. The place does not have a gym for those that care. LisätietojaAito Expedian asiakkaan arvostelu
"Great Honeymoon Getaway"
Location was spot on. Great view of the Effiel Tower everynight. Very close to walk. Great access to two Metro lines. Down part to the hotel....wifi went down after our first night so the other 2 nights we had no wifi and the bed was not comfortable at all. Very hard.Aito Hotels.comin asiakkaan arvostelu
"Trip with friends"
Very Comfortable, nice location, friendly staff, great breakfast... Would stay there again. We had connecting rooms and was a very good hotel for our stay. The only thing is that the lady cleaning our room did not do a good job, she never picked the garbage in the room and left the soiled cups there every day, when I saw her and asked her about this […] she said that was not part of her job, other than that it was very pleasant. LisätietojaAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"City Centre Comfort"
A good Hotel to support a City Centre Break in Paris - comfortable and clean. Breakfast very good.Aito Expedian asiakkaan arvostelu
"Location, Location, Location"
The location of the hotel is excellent. We did not use any of the hotel's facilities, e.g. restaurant and business centre, so we will not offer any comments on facilities, The room was clean and the bed and pillows very comfortable although on entering each day, there was a musty odor which required the windows to be opened immediately after entering […] the room. The staff were friendly and helpful although our hot water jug switch and toilet roll holder were broken. There was no action taken on our initial report to the staff on the reception desk, however on our second report, the jug was replaced. The toilet roll holder was not fixed during our 7 day stay. Our accommodation was prepaid so our check-in/check-out was relatively speedy, however we observed that check-in/check-out for other guests was an inordinately lengthy process. Overall, we enjoyed our 7 day stay. LisätietojaAito Expedian asiakkaan arvostelu
"great choice of a hotel"
Great location. Breakfast buffet had good variety with omelets and warm waffles. Staffs customer service was excellent in all stages of stay. What I would suggest is to request a Quentin size bed before arriving. We had 2 twin beds pushed together and they would keep on sperating. Difficult to cuddle .........Aito Expedian asiakkaan arvostelu
"Great and confortable"
Excelent, comfortable, very near of Eiffel Towerand other facilitiesAito Expedian asiakkaan arvostelu
"Comfortable and close"
Good and comfortable.close to where we want to beAito Hotels.comin asiakkaan arvostelu
"Great location for tourists."
One block from the Eiffel Tower, this hotel was a good, comfortable place from which to begin exploring Paris. It was our first time in that beautiful city, and staying there certainly did not diminish our experience, but it didn't add anything either. If you want a more "authentic" Parisian experience, I'm afraid you will have to look elsewhere.Aito Expedian asiakkaan arvostelu
"Great location"
Pleasant stay, nice friendly staff, great location right next to Eifel towerAito Expedian asiakkaan arvostelu
"Hotel in need of renovation"
We had a Deluxe room which was roomy, havec omfortable beds and have a nice view of the Eiffel Tower from the balcony. However, the hotel corridor is very tired and old and in real need of renovation. Even though the hotel is a full non smoking hotel, we can smell cigarettes smoke coming through the air vent from next door and when I tried to contact […] reception which was suppose to be on 24 hours service, no one answers the calls and that was only around 10 pm, so we had to endure the smoke thoughout the night. LisätietojaAito Hotels.comin asiakkaan arvostelu
"experience needed"
after arriving, to find that we did not get the room we asked for. my husband was very upset and all the family. i was disappointed as i called the hotel several times to check for the roll-in shower not shower cubicle.they had no idea what should be in the room, for a. paraplygic spinal cord person.so we left the hotel for another. also, our family […] who remained there had stayed in cold rooms no heating was on, so they asked for blankets. breakfast was good though. LisätietojaAito Expedian asiakkaan arvostelu
"Dated"
The hotel is old and dated. Our booking was not processed properly so we had to move to two rooms on the eleventh floor which is supposedly the executive floor. However, the air conditioning does not work, the paint is flaking on the ceilings and the rooms are stuffy and still have the smell of smoke. The only saving grace is the walking distance to […] the Eiffel Tower. LisätietojaAito Expedian asiakkaan arvostelu
"This one has seen better days"
The room was comfortable and clean, but the hallways are very beat up. No flat screen TV's, but there is free wifi, oh, and even though I was issued a 1st floor room my view out the window was a magnificent view of the Eiffel Tower.we were literally sleeping under it and it could be seen from the bed. That was amazing. There was a business center, but […] the Internet was down the entire time we were there. There is fantastic food in the surrounding area, and it is super convenient to everywhere. The Louvre was a bit of a walk, but on nice days its a beautiful walk along the Seine. For romance it may not be the best hotel, but for convenience and a spectacular view if the Eiffel every night, I would highly recommend it. LisätietojaAito Hotels.comin asiakkaan arvostelu
"Great location, shabby hotel"
Great loation, but this hotel is in serious need of a facelift. 30 years out of date. Very worn carpets and sofa in bar looked like it was 'second hand'. Reception needs more staff - queues 3 deep just ridiculous.....Aito Expedian asiakkaan arvostelu
"Great location."
Great location in the city. Lots of tour groups using hotel. Room straightened up each day but never refilled in room coffee or cups, sugar. It's the little things that make a hotel great or not.Aito Expedian asiakkaan arvostelu
"Pullman Paris Tour Eiffel"
We were put in a room where the hot water was only just warm. After 2 showers we reported the problem to reception. It took 2 hours and 3 phone calls to get them to agree to move rooms and also finally a trip down to reception. We were put in an upgraded room. In this room, there was no toilet roll holder, the toilet seat was not secured to the toilet […] and one side of the wardrobe was off the track. Because I had pre booked accommodation, I had to return to the hotel 4 days later for another stay. Maybe because I had sent a nasty email to the hotel after the first debacle, we were put on the Executive floor. However, the room was no better than before, except that everything was ok this time. The main problem with the hotel is the staff. It takes forever to check in and there is always a queue at the desk. I needed the concierge to confirm a voucher for me, as the place only spoke French. This was a real drama. I stood at the service desk for 25 minutes and no one attempted to serve me. I was to the only person in the line. The manageress walked past us 5 times and never once attempted to come over and ask if anyone neded some assistance. The only way I got served was to catch a staff member going past, who was from the bar area, and he agreed to help. The quality of staff at the Pullman brand hotels needs a dramatic improvement. LisätietojaAito Expedian asiakkaan arvostelu
"Great location... Terrible service!"
My mother and I arrived after nearly 15 hrs of travel to celebrate her 70th birthday. We were early for check arriving at 9:30 AM. We were told that we could leave our bags and walk around until check in. After hours of sightseeing we returned to Pullman for our 2 PM check in and were told our room was still not ready and would not be for another 20 […] minutes. At this time my mother was tired and I told the staff that we would wait in the lobby. We fell asleep there for about an hour and a half at which point I woke and went to check in. It was now close to 4 PM. Our room was STILL not ready. After a bit of questioning we finally got a room. We went upstairs to our room, without a view, and entered to find one bed in a room that was prepaid for and was to have two beds. I immediately went back down to reception where I was told that there was nothing they could do for us except move us to a very nice room with a view of the Eiffel Tower the next day... that never happend and we stayed in the same room with a roll away for the next 4 days. The location of the hotel is great with easy acess to public trasportation and the ability to walk just about anywhere you want to go... but customer service? Horribe!! LisätietojaAito Hotels.comin asiakkaan arvostelu
"our 3 day stay"
It was advertised as having air conditioned rooms, but ours wasn't. The location was great, but there were some deifinite upgrades that needed to be made. The business centre was out of use, and it was advertised as a business friendly hotel. However they offered to print our documents for us at reception if we e-mailed it to them. Overall, the experience […] was nice, but the lack of airconditioning was brutal. LisätietojaAito Expedian asiakkaan arvostelu
"Disappointing"
Hotel was located near the Eiffel tower but away from most other attractions. Hotel staff, although polite was not very knowledgeble (ie: best way to get to the airport by metro) Room was hot because no ability to control your own temperature and air conditioning in the building was off. Internet didnt work which meant that we couldnt check in for our […] flight and as a result were put on the waiting list. LisätietojaAito Hotels.comin asiakkaan arvostelu
They were very rude when we told them about issues with our room. Our room was close to the garbage area outside and it smelled of garbage, as well as the noise and the lights not working properly as well as the heat we could not a just so we needed the window open.After talking with 2 managers they agreed to move us to a better room ,we told them we […] were going on a tour and when we get back we could move. We came back and that offer no longer was there. They gave the other room away. For the money it was over priced. The foyer looks beautiful, but the halls and rooms look like a cheap $40.00 a night motel. We asked for a wake up call on our last morning at 7 am and a bellman at 8:50 am . Neither happened. When I called down to ask were the bellman was, they said we needed to reserve one. I did the night before when I paid our bill. They said sorry but we would have to take care of our luggage because the bellman were all busy. I would not recommend this hotel for anyone looking for a good hotel. The location to the tower was great that's all. LisätietojaAito Hotels.comin asiakkaan arvostelu
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